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All reviewscookiesfront deskthe breakfast areamy home away from homedonutsexcellent customer serviceclean roomsstaff was very friendly and helpfulwould stay againgreat place to stayamusement parkadventure landdes moineswould highly recommend this hotelpancake machinehot breakfastbusiness trip
Sink and bathtub backed up. No one to fix, only thing they could do was move to another room.When left 1 night early, said no refund then said general manager would refund when comes in. So far, no refund.
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The people that work there are excellent, caring and accommodating. Bonnie makes sure everyone has what they need for breakfast, you can tell she wants you to be happy. Tish at the front desk, is one of the most knowledgeable, helpful, companionate person I have...More
1 Thank Mary F
Response from BWManagers, General Manager at Best Western Plus Altoona InnResponded 4 December 2017
What a great review!!!! Thank you so much for all the kind words on the staff here. I will be sure to pass this along. Thank you for choosing us as your home away from home. We look forward to taking care of...More
We stayed here during the week between Christmas and New Years. The hotel was pretty empty and that was ok. The beds were very nice, comfortable and plenty of pillow choices. We shared a double queen room with our young sons, and there was plenty...More
Thank you Carla and the staff. I stay one to two days a week for the past 2 months and I do not have one complaint. They are always very accommodating and this is a very convenient location. They are right next to Adventure Land...More
Response from BWManagers, General Manager at Best Western Plus Altoona InnResponded 12 January 2018
WOW!!!! Thank you so much for such a GREAT review. Customer satisfaction is our #1 Goal and I love that my Staff did this for you and has continued throughout all your stays here with us. We look forward to seeing you again when...More
I stay at this Hotel 1 to 2 nights per week in the fall and winter months. They have a very friendly staff. Karla always remembers my name and is very helpful when I call for a reservation. Tiffany and Corey are always friendly and...More
Response from BWManagers, General Manager at Best Western Plus Altoona InnResponded 11 January 2018
Thank you for such a great review!!!! Returning customers sharing their great experiences for others to read always makes us smile. I will be sure to let my staff know how friendly and helpful they are for you. We look forward to seeing you...More