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AmericInn Lodge & Suites Ankeny

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#5 of 13 Hotels in Ankeny
Certificate of Excellence
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AmericInn Lodge & Suites Ankeny
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189 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Orange Park, Florida, United States
Reviewed 5 days ago NEW

Our visit started with Jason almost running past us to the front door thinking that someone had hit our car while we were walking in. That level of energized Customer Care was always therefrom Jason, Ashley and their staff. We're traveld for years and even on this trip, these folks created the Best Stay and Service of any we can...

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Thank Alan S
Ames, Iowa
Reviewed 6 March 2017 via mobile

This hotel had a clean environment, kind staff and good service. It's close to food places and theater where you can enjoy a night out with your friends along with making memories. Over all experience was good and I would recommend AmericInn Lodge & Suites for anyone looking for a place to relax with near places to dine out.

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Helpful?
Thank njoyes
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and cleanliness. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we...

Saint Paul
Reviewed 2 March 2017

1st time staying at the Americinn in Ankeny. I'm in the area every fews weeks on business at other hotels of same level. Happy with place, close to interstate and easy to head into DesMoines for business. Like rooms as they have concrete floors and walls so it is quiet and you can't hear other people in the hotel above...

Review collected in partnership with AmericInn Hotels and Suites
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Thank biketraveler2052
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Thank you so much for taking the time to give us feedback. I am pleased you enjoyed your stay with us. We enjoy making your travel experience a good one and to know we accomplished that is rewarding. I will be sure to share your survey with our staff. We look forward to seeing you next time you're in the...

Kansas City, KS, United States
Reviewed 14 February 2017

Facility was up to AmericInn standards which are quite high. I was annoyed upon entering the room after checkin at night to find the light switch by the door did nothing. The lamp that was on the switched circuit had been turned off at the lamp so it was a matter of groping around to find a light.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank David M
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Dear David, I would like to apologize for the inconvenience of no elevator. If you plan on being in the area in the future please contact us and we will do our best to reserve you an accessible room or a ground floor room. Thank you for choosing to stay with us and we hope to see you in the...

Iowa
Reviewed 3 February 2017

When we first arrived the girl that checked us in was not pleasant. She didn't smile and was not very receptive. It was like she wanted to be anywhere but there. The next morning the guy behind the desk was super nice and very accommodating. And the breakfast was nice.

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Thank LCHS1972
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Thank you for taking the time to give us feedback on your recent stay! We are sorry you felt our evening employee did not want to be here, those were not her intentions at all. It is our goal at AmericInn Lodge & Suites to provide our guest with excellent service as this prestigious brand offers. We have taken this...

Iowa
Reviewed 26 November 2016 via mobile

We have stayed here several nights. The staff is friendly and helpful, breakfast is great, pool and hot tub are nice, location is good and it's super quiet at night. I highly recommend AmericInn in Ankeny!

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Thank GroceryManAndGirls
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

We are so delighted that we were able to accommodate you for several nights! We strive to provide exceptional service to everyone. Thank you for your feedback and please remember us for your future travels. Thank you!

iowa, United States
Reviewed 23 November 2016

First room we got the carpet was wet, second room when we arose in the morning we had insects in the bathroom. All they said was we killed the insects. Worst Americinn I ever stayed in. Never once offered a discount on the room.

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Thank Joe G
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Dear Joe, I am sorry your stay did not meet your expectations. We do strive to meet the guest expectations every time, but in your case we failed. Again, I hope you will except my sincere apologies. If you would like to discuss your stay in more detail, please feel free to contact me.

Minneapolis, Minnesota
Reviewed 23 October 2016

We stayed one night in a 2-queen room and found it to be quite clean and comfortable. The new decor made the room feel fresh, though the carpet was very dirty-looking. The room was also a bit dark, even with all the lamps on. Like other AmericInns, the sink area is located outside the bathroom. That works fine for us,...

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Thank _SLH138_
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Thank you for staying with us and for taking the time to comment on your stay. We appreciate the suggestions and we will be looking into ways to provide a more convenient experience. We look forward to seeing you again soon and hope to hear about your next stay! Kind regards Sam

Wisconsin
Reviewed 20 October 2016

This hotel is a good hotel. The employees could be a little friendlier but other than that we will be back. No elevator, so if you need one stay on the first floor. Pet free and smoke free. Ice machine only on the first floor which is not ideal. There is a pool and hot tub. Overall good stay.

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Thank Ocheri H
Ankeny, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

It was great having you back again as our guest. Thanks for taking the time to share your comments. I apologize for any inconvenience during your stay, I have spoken with our staff about your concerns so that we can make sure that everything is just right for each of our future guests. We look forward to seeing you again...

Lincoln, Nebraska
Reviewed 10 October 2016

I was headed back home and need to stop from a long day of driving. The property was conveniently located off I-35. Samir was kind enough to check me in and give me a room near the lobby as requested. I was able to enjoy their nice hot tub as well as take a dip in the pool. The rooms...

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Helpful?
Thank doitlikeaboss
Ankeny, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

We're really happy that you had such a great time during your stay and we hope to see you again. It's always great to hear about all of the experiences our guests have with us. We're thrilled that you enjoyed our clean rooms, upgraded amenities, and delicious breakfast. Here at AmericInn Ankeny, we do our very best to make everyone...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about AmericInn Lodge & Suites Ankeny

Address: 1610 SE Oralabor Rd, Ankeny, IA 50021-9451
Region: United States > Iowa > Ankeny
Price Range: $150 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AmericInn Lodge & Suites Ankeny 3*
Number of rooms: 57
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Also Known As:
Americinn Hotel Ankeny
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Questions & Answers

Here's what travellers have asked, with answers from AmericInn Lodge & Suites Ankeny staff and other travellers.
1 question
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NW Ohio
over a year ago

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Questions? Get answers from AmericInn Lodge & Suites Ankeny staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that is not musty smelling and insect free.”
V6300HVjoeg, 22 Nov 2016 | Read review
“No elevator so again if you need one request the first floor.”
ocherih, 19 Oct 2016 | Read review
“In process of adding a bar major plus when completed”
doitlikeaboss, 10 Oct 2016 | Read review
“I would not stay there again.”
tah-tah-tah, 26 Jul 2016 | Read review
“I have stayed at in many rooms here and I feel that all rooms are excellent”
ButtercupNana, 23 Jul 2016 | Read review
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