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Ibis Casablanca City Center

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Ibis Casablanca City Center
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881 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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Reviewed 2 weeks ago

Located conveniently within the city center, this Ibis does not disappoint. It is comfortable, clean and accessible to the main thoroughfares and is just across the avenue from the train station. Similar to its upmarket cousin, Novotel, the hotel staff are courteous, helpful and accommodating. Rooms are clean and organized and toilet and bath facilities are roomy. There is a...

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Helpful?
Thank Luc V
Hakim M, General Manager at Ibis Casablanca City Center, responded to this review

Dear, We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 2 weeks ago

The location is excellent so close to the train station and at the begining of the old Medina. After 15 minute walk you have one of the main city landmarks, the mosque. Easy to check in and out. It was clean, amenities where simple but practical. I had a good night sleep. The room was small, but I wasn't going...

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Helpful?
Thank LAP P
Hakim M, General Manager at Ibis Casablanca City Center, responded to this review

Dear, We thank you for having taken the time to write to us following your stay at ibis Casablanca City Center. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I attach considerable importance to correcting our mistakes, in...

alicante
Reviewed 4 weeks ago

Friendly helpful staff. Clean warm comfortable room. Good WiFi. Didn't try restaurant. Near Medina restaurants and train station. On 4 the floor so fairly quite as Casablanca very noisy, situated near main road. 😀

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Thank dinacar
Clearwater, Florida
Reviewed 4 weeks ago

I had spent a week at some cities in the interior of Morocco and I arrived at this hotel late afternoon ready to have a nice room close to Casa Port. My check in went smoothly but without a prior booking the price for the room was much higher than if I had booked it via the IBIS website. I...

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Helpful?
Thank Doug S
Agadir
Reviewed 5 weeks ago

We had a very bad experience with the staff and some middle aged procedures, our company's manager booked for us the hotel and when we arrived the staff asked us to give them the credit card used for the booking and our manager was in vacation so we had to wait 2 hours until our manager sent them a scan...

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1Thank Unees
Reviewed 15 December 2016 via mobile

The hotel is well situated , near to the train station that lead to the airport,and the market Bab Marrakesh.the rooms are clean and well maintained.the restaurant is nice.the food is good, the waitress very kind and smiling.the staff at reception is rude And non-friendly

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Thank Soraya k
Reviewed 12 December 2016 via mobile

Hotel staff and receptionist were so friendly and helpful. Room size was relatively small, but the room and bathroom were clean. Complementary good speed internet was provided. The hotel location was the best, just across the street from Casa Port train station, and walking distance from traditional bazar.

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Thank Bader76
NYC
Reviewed 2 December 2016

Clean and compact, similar in concept and layout to other IBIS hotels. Front staff were polite and attentive; they gave us a room @ 12 noon itself. Room was compact but comfortable; seemed to fill up once the my girlfriend and I opened up our two suitcases and unpacked. Not an issue if you are staying for one/two nights, but...

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1Thank NYCdesi
Hakim M, General Manager at Ibis Casablanca City Center, responded to this review

Dear, We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

chennai
Reviewed 1 December 2016

The hotel is walking distance from the Casa Port train station and from the Medina. The rooms are small but views in the high floors are good. The place is quite crowded so check-in and -out could be slow. The restaurant is not great but caters to all tastes.

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Thank mooresroad
Canada
Reviewed 28 November 2016 via mobile

Can't beat the location. Check in took awhile and the room was a little tight but comfortable. We arrived late and tired. Went down to the the hotel restaurants and Hamza was fantastic. He was friendly and helpful. I ordered a couple Moroccan dish which he help me back to the room with. The food was great. His personal service...

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Helpful?
Thank dynamitejaybird
Hakim M, General Manager at Ibis Casablanca City Center, responded to this review

Dear, We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city right beside the Port of Casablanca, the Ibis Casablanca City Center invites you to stay in one of our 266 rooms featuring satellite TV, heating, airconditioning and direct telephone to ensure your comfort. The Wok and Grill restaurant serves balanced, flavoursome cuisine with meals to suit every appetite. Sit back and relax in the modern and inviting surroundings of the hotel bar. The hotel also features two meeting rooms with conference equipment. ... more   less 

Additional Information about Ibis Casablanca City Center

Address: Angle Zaid Ou Hmad | Rue Sidi Belyout, Casablanca 20190, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: $80 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Casablanca City Center 3*
Number of rooms: 266
Reservation Options:
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Also Known As:
Hotel Ibis Moussafir Casablanca City Casablanca
Hotel Style:
#3 Best Value Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Casablanca City Center staff and other travellers.
6 questions
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Questions? Get answers from Ibis Casablanca City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the 6th floor”
 of 5 bubbles Unees, 18 Dec 2016 | Read review
“Go for a room in the top floor!”
 of 5 bubbles NYCdesi, 2 Dec 2016 | Read review
“Higher floors recommended”
 of 5 bubbles mooresroad, 1 Dec 2016 | Read review
“Ask for top 3 floors, train station side”
 of 5 bubbles miguelv678, 22 Nov 2016 | Read review
“high floors are quieter and have better view”
 of 5 bubbles pintostar, 29 Oct 2016 | Read review
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