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Art Palace & Spa

Hotels.comUS$134*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Art Palace & Spa
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138 Reviews from our TripAdvisor Community

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Showing 66: English reviews
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United Kingdom
Reviewed 4 days ago NEW

That was the best of the hotel. It was overpriced and the staff were not that helpful. Felt like we were not welcome at all. The room we were in was lovely but the hotel features advertised weren't found. Glad we ended up staying just the one night.

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Helpful?
Thank Lozzer2014
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear Customer, Thank you for taking the time to give your opinion following your stay in our hotel. Your remarks have caught my attention and I apologize for the inconvenience you are reporting and I can assure you that we are doing everything possible to improve our service. Thank you again for your feedback, and I hope to have the...

Reviewed 2 weeks ago

I booked this hotel last minute for my female friend and I so was pleasantly surprised when I got there. We were given the Alexander the Great suite which was amazing. The room was slightly kitschy but we adored it given its size and the mini bar. Also, the soundproof walls were lovely (car horn honking is usually incessant during...

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Helpful?
Thank Miranda S
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear Traveler,             I would like to thank you for choosing our hotel and for your positive opinion on Tripadvisor. We are delighted that the Spa and Suite Alexander the Great have pleased you. We are delighted to read that you enjoyed our location and service. Your comment has been brought to the attention of all staff. We always welcome...

Jerusalem District, Israel
Reviewed 3 weeks ago

Heard a lot about it , but it did not live up to the perception created. The reception and Entertains areas were the nice Our room disappointing as carpet wet and wooden floor tiles come adrift due to previous Occupants allowing water to flow out of bathroom. Breakfast offering very picturesque but did not offer full range to cover all...

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Helpful?
Thank Shopman69
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear Customer, Thank you for taking the time to give your opinion following your stay at our hotel. Your remarks have caught my attention and I apologize for the inconvenience you are reporting and I can assure you that we are doing everything possible to improve our service. Thank you again for your feedback, and I hope to have the...

Reviewed 4 weeks ago

I visited here in mid February with my wife and 6 month baby. The Hotel is located just off Boulevard D'Anfa. It is smaller than usual hotels but the rooms are very spacious. The Hotel reception and the rest of the hotel does have a intimate friendly feel. Being named "Art palace" there are alot of framed pictures everywhere. Each...

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Helpful?
Thank Mr_Ice_Ali
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear Sir,        Thank you for trusting Art Palace Suites & Spa and for writing your review. We appreciated your encouraging review. The whole team and I thank you. We will be delighted to see you again in our establishment.   Best regards

Zagreb, Croatia
Reviewed 11 January 2017

My wife and I stayed just one night in this nice, small, boutique hotel, with good services available. Situated just off the city center and commercial area, just about 20 min. walk from their beautiful mosque worth to see. We took Audrey Hepburn suite, small, clean, cozy with ample facilities. Having Nespresso coffee machine in the room, for us, was...

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Helpful?
Thank Zoran V
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear Sir,        We thank you for staying at our hotel and for taking the time to share your feedback. Your remarks allow us to continue to improve. We take that into account and work in that direction. See you soon at Art Palace suites & Spa. cordially

Koksijde, Belgium
Reviewed 6 January 2017

The location is good and the hotel is situated in a sidestreet. + suites are large with 2 toilets, good beds - suites are dated, breakfast is ok nothing more The restaurant is situated in the the back (no windows : + hmmmmm - strange combination of loungy, with to loud music, with soccer on the large screens and plenty...

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Helpful?
Thank jeantje71
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear Traveler,         I would like to thank you for choosing our hotel during your stay in Casablanca and sharing your impressions on Tripadvisor. I am delighted to read that you enjoyed your stay with us. I hope we will have the pleasure of welcoming you again very soon

Dubai, United Arab Emirates
Reviewed 15 August 2016

I've been there a few times when in Morocco on business, the hotel is very peculiar, starting from the reception, very small and dark. Rooms are huge, with a separated living room (and a bar on the corner) that includes a second toilet. Bed is comfortable and bathroom big with all necessary amenities. Furnitures might look a bit "trash" but...

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Helpful?
Thank JamesPurple
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear Sir, Thank you for taking the time to note your stay in our hotel. We are delighted that all of our services you have complied. We hope to see you on a future stay. cordially

Reviewed 9 August 2016 via mobile

The hotel is located on a side road, on a street that doesn't seem very safe. The reception was very small and check in tool quite some time. Out of the 2 elevators only one was working and every time we would call it from the second floor it would go up to the top floor and then come back...

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Helpful?
Thank Angad K
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear Sir, You kept mixed memories of your stay in my hotel, and you point out some shortcomings in the provision that was issued to you. I am sincerely sorry and please accept my apologies. I attach great importance to correct our mistakes. Your comments, sent to my team, are resolved to party and work that our service becomes impeccable....

KolKata
Reviewed 6 August 2016 via mobile

Checked in to spend a night with the family - had requested for 2 adjacent non smoking rooms. After 10 mins we were taken to our room and informed that the other room would take another hour to prepare.... At 3.30 pm check in times are 2 pm .... The attitude and approach of the staff left a lot to...

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Helpful?
Thank Vikarm3232
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear sir, You took the time to tell the inconvenience occurred during your hotel stay. I sincerely thank you and accept my sincere apology. We attach great importance to the quality of our services and our service. I have forwarded your comments to my team. I hope that despite these annoyances, we can continue to count you among our customers...

Pittsburgh, Pennsylvania
Reviewed 24 July 2016

This is a decent hotel on a side street but not very conveniently located to central Casablanca. Each room has their own theme which was unique. We stayed there in transition as part of a vacation package. The first room - the terrace door would not close and when we informed the receptionist, she said it was ok to leave...

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Helpful?
1Thank Aref R
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear sir, You took the time to tell the inconvenience occurred during your hotel stay. I sincerely thank you and accept my sincere apology. We attach great importance to the quality of our services and our service. I have forwarded your comments to my team. If you agree to give me your phone number, let me get in touch with...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Member of Chateaux & Hotels Collection, the Art Palace invites you to discover its 25 luxury themed suites combining design, elegance, originality and high technology. Located in the heart of the business & shopping district of the white capital, the Art Palace offers an unparalleled range of services for your comfort and well being with a tailored service experience to make you feel home . The suites feature designed furniture’s and equipments. ... more   less 

Additional Information about Art Palace & Spa

Address: 4 Rue du Soldat Benhamou | Boulevard d'Anfa, Casablanca 20500, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: $194 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Art Palace & Spa 5*
Number of rooms: 25
Reservation Options:
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Also Known As:
Art Palace And Spa
Art Palace Hotel Casablanca
Hotel Style:
#10 Business Hotel in Casablanca
#11 Spa Hotel in Casablanca
#18 Luxury Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Art Palace & Spa staff and other travellers.
3 questions
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Questions? Get answers from Art Palace & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a terrace”
  • Sitting area with Nespresso coffee machine
  • Nice, cozy bed
zoranv2015, 11 Jan 2017 | Read review
“everything”
198suada, 14 Aug 2015 | Read review
“By all accounts they are all nice rooms - talk to the desk people when you book in - they are really helpful”
  • A beautiful private Arab Courtyard
14martinc, 30 Jun 2015 | Read review
“Room 202 - Cleopatra”
81iainc, 27 May 2015 | Read review
“All rooms are good I suppose.”
SalimAltinoz, 15 May 2015 | Read review
5 of 5
Hotels.com
US$134* /night
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TripAdvisorUS$134
HotelQuicklyUS$182
Expedia.comUS$134
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Prices are for 1 room, 2 adults
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