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Gray Boutique Hotel and Spa

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Gray Boutique Hotel and Spa
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115 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Seattle
Level Contributor
120 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 2 weeks ago via mobile

Very nice experience in Casablanca. The Gray hotel was very nice. Breakfast buffet was excellent, and the room very nice, with separate bedroom from living area. Nice balcony to watch the morning activities on the street. Located in an upscale shopping district, about 2 miles walk to the city center. Very pleasant and helpful staff. Would definitely stay here again.

Helpful?
Thank seatravelerSeattle
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear guest, Thank you for taking the time to share your review. I am so delighted to hear about your great stay and the staff that made your experience so pleasant at The Gray Boutique Hotel And Spa. I will certainly pass along your kind remarks and I'm sure our team would be so happy to hear. We certainly appreciate... More 

Singapore, Singapore
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

If you come from a developed country and seek cleanliness and hygiene DO NOT opt for this hotel. We arrived here and we knew that it wasn't the right place for us. The apartment was very dirty and there were mosquitoes flying around in the buffet area in their cafe. I do have to agree that Ali and Alia were... More 

Helpful?
1 Thank luxurytraveler_nk

Travellers are raving about these Casablanca hotels

Geneva, Switzerland
Level Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 October 2016 via mobile

The Gray Boutique is located in a quiet and residencial street very close to one of the comercial avenues of Casablanca. The hotel provides restaurant service (with screen for sports events) and spa. The studios are good size and comfortable in case in case you are in a longer business trip. Local and western breakfast is available with diverse options.

Helpful?
Thank josefigueira
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Mr F igueira, Thank you so much for your recent stay and for taking time to share such a positive experience in our hotel. I'm so glad you enjoyed your stay so much and found our breakfast, Spa and location so great! We hope your travels bring you back our way, we would love to have you stay with... More 

Sydney, Australia
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 October 2016

I love this Hotel. The staff have been very friendly and accomodating with a pleasant and warm welcome. The hospitality extended to me even before I arrived with Airport transport being sorted from Australia and no enquiries were too much it seemed. I ate lunch in the Restaurant and it was delicious and reasonable. The room is excellent and as... More 

Helpful?
Thank RaeAmor
Luton, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 September 2016 via mobile

Me and my wife stayed here very recently on our wedding night. The hotel is nice with good sized rooms but the AC isn't the best. Other than that there isn't much else to say. The staff were friendly and helpful too and the location is a good one.

Helpful?
Thank Fasil89
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Customer, Thank you for taking the time to publish an opinion on Gray Boutique Hotel And Spa. All staff are available for the customer satifaction, we also appreciate that you loved the suite's size. Hope to see you on a future visit to Casablanca. kind regards. Alia Benhajaj More 

The Hague, The Netherlands
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 September 2016

This hotel is reasonably centrally located in a quiet neighborhood and offers various services/aspects as advertised (e.g. good free breakfast, kitchen in room etc.). However the place did not feel like a five star hotel: a. The living room/kitchen area of the standard suite was super cramped and the bathroom tiny; b. The staff attitude at the front desk was... More 

Helpful?
Thank neflyer13
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Guest, We would like to thank you for taking the time to advise of your recent stay at The Gray Boutique Hotel And Spa. We have duly noted your comments about the suites and the staff ans we will share them with the departments concerned. Thanks to your feedback we got to improve our services We hope to have... More 

Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 July 2016

The spirit of hospitality was present on the phone when I called to make a reservation .Manager Alia Belhajaj was charming ,easy to talk to and very understanding . My son and girl friend were traveling separately in Morocco and Mrs Belhajaj offered to have them drop their luggage with the concierge until we showed up. Upon arriving at the... More 

Helpful?
1 Thank Ali Z
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Mr ZREIFI, Thank you so much for sharing your review of your most recent visit with us at the Gray Boutique Hotel And Spa. I am pleased to read that our team was successful in providing efficient assistance that was also warm and friendly. I am also delighted to learn that you enjoyed some of the relaxing services and... More 

Sri Lanka
Level Contributor
116 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 14 July 2016

I had booked into "chain" hotel before my trip to Casablanca but a few days before I read the reviews on here and was horrified at what I read, so I changed hotels at the last minute. Lucky for me, because I found Gray. The good: I arrived from CMB and DOH at a very early hour, like 8am in... More 

Helpful?
Thank robdubluu
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Guest, Thank you for your kind words, i'm delighted that you had such a lovely stay with us at the Gray Boutique Hotel And Spa. We are so ecstatic that your first experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. We strive... More 

Cairo, Egypt
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 July 2016

staff are very friendly and nice ,,, cozy hotel ,,,, comfort,,,clean,,, big and nice rooms... breakfast could be better ,,,good location... i like the rooms very much so cozy and quite ,,spa are good as well ... staff are very nice and helpful.... i like the rooms feel like home... location is good,,, i don't like the breakfast i think... More 

Helpful?
Thank khaled77553
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear guest, Thank you so much for taking the time to review us and for all of the wonderful praises. I am so glad that you had a wonderful stay and enjoyed the staff and services. We take all your feedback in order to improve our service The highest compliment is when we create loyal guests and we couldn’t be... More 

Orange
Level Contributor
94 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 25 May 2016

Really enjoyed the first night of our tour at this hotel. Very nice people, clean and attentive to our every need. I would suggest this hotel over the major chains. They are such nice people. Great bar.

Helpful?
Thank Gerald B
Alia B, Public Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Hello, We sincerely appreciate your positive review regarding your stay with us, as well as your experience with our staff. We definitely try our best to help in any way we can, and we are glad to know that we were able to deliver an experience. We are looking forward to your next stay with us! Best regards Alia Benhajaj More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Gray Boutique Hotel and Spa

Address: 14 Angle Rue ain El Aouda (ex Rue Carcel) | et 8, rue Abou Al kacem El kotbari (ex Rue Chevreuil), Casablanca 20050, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: $138 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gray Boutique Hotel and Spa 5*
Number of rooms: 42
Reservation Options:
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Hotel Style:
#10 Spa Hotel in Casablanca
#17 Luxury Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Gray Boutique Hotel and Spa staff and other travellers.
1 question
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Questions? Get answers from Gray Boutique Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For better wireless go to a lower floor”
 of 5 bubbles neflyer13, 14 Sep 2016 | Read review
“I had a room at the rear of the building, sunshine poured in most of the day”
 of 5 bubbles robdubluu, 14 Jul 2016 | Read review
“they offer suites not room ,, with small kitchen and living area”
 of 5 bubbles khaled77553, 1 Jul 2016 | Read review
“Get to the bar early and watch the football.”
 of 5 bubbles 79geraldb, 24 May 2016 | Read review
“Ambassador suite has a great separate living room and kitchenette. Very modern.”
 of 5 bubbles ErikAlison, 29 Aug 2015 | Read review
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