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Hyatt Regency Casablanca

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Hyatt Regency Casablanca
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959 Reviews from our TripAdvisor Community

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Showing 601: English reviews
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Porto, Portugal
Reviewed 2 days ago NEW

The entire hotel team is customer focused and offers an high level of service and quality. The staff works with maximum dedication and clearly is always available to support customer. They never say no. Rooms are very good.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank simaor2017
Princeton, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 16 February 2017 via mobile

Might go back to Casablanca just for this hotel. It's in a prime location, all the taxi drivers know it by name, and it's super safe. There are barriers and security checks on the way in. The staff is amazing. I arrived at 8am from the US on an overnight that lost me 5 hours of sleep on time difference....

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1Thank Ryan C
About Hotel's Favourite Review
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. I greatly appreciate your feedback regarding our Staff, guest room and lobby. The team and I are very much looking forward to welcoming you back again. With my best regards, Laurent Ebzant General Manager

Chicago, Illinois
Reviewed 4 days ago NEW

This is a business hotel in a business city. If you have stayed at one Hyatt, they are all run pretty much the same. I should mention that I only stayed here one night. I never ate at the hotel. The rooms are nice and the place is run very efficiently It is across from the only medina in Casablanca,...

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Helpful?
Thank DaveChicago_Illinois
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. I greatly appreciate your feedback regarding the Hotel and guestrooms. The team and I are very much looking forward to welcoming you back again. With my best regards, Laurent Ebzant General Manager

Herndon, Virginia
Reviewed 1 week ago

The hotel itself was very nice and clean. The rooms were comfortable and clean. Yet, overall I found it not mean or unfriendly ... but certainly not welcoming! The prices were high which we certainly knew when we booked but felt a familiar hotel change would be safe idea at the beginning and end of our trip, yet the rest...

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Helpful?
Thank kimmelgjc
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Many thanks for taking the time to share this feedback on TripAdvisor.com. I have really appreciated your comments regarding our hotel. I already look forward to welcome you back again at the hotel as soon as your travel's plan brings you to Casablanca. Sincerely, Laurent Ebzant General Manager

amman, Jordan
Reviewed 2 weeks ago

Been to this hotel more than 15 times and saw the services fluctuating between good to worst. Staff try to or act to feel us special but it is not consistent. Hotel it self is quite old and facilities often go wrong like AC not working etc.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank shaikhfaris
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Shaikh Faris, Thank you for having taken from your valuable time to share your experience with us. I would like to assure you that I have well noted your dissatisfaction in regards to the service and condition of Hotel and would like to present you my very sincere apologies. Please rest assured that your comments were taken into consideration...

The Woodlands, United States
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank 281juancarlosd
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Reviewed 3 weeks ago

A group of 35 of us stayed here in November. The hotel is a haven, an oasis in a mad city like Casablanca.With incredible decor, stunning rooms, it truly was a great pleasure to stay here. The staff were SUPER nice and accommodating. Bringing several groups a year to Morocco - HYATT it is!

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Helpful?
Thank Raphy G
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Many thanks for taking the time to share this feedback on TripAdvisor.com. I have really appreciated your comments regarding our hotel, guestrooms and staff. I already look forward to welcome you back again at the hotel as soon as your travel's plan brings you to Casablanca. Sincerely, Laurent Ebzant General Manager

Qatar
Reviewed 3 weeks ago via mobile

Very decent property. Good location; right in market area. Quite safe if you travel with family. Amazing choice of restaurant and also has a night club. Rooms are very spacious and well ventilated. Breakfast spread may not be a wow but you can ask your choice at an additional cost.

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Helpful?
Thank Balaji S
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from Casablanca. I'm very pleased to read this wonderful review and thank you for your nice comments regarding our property, restaurants and guestrooms. Very much appreciated. I would be pleased to welcome you back at the hotel once your travel plans bring you to Casablaca. Kind regards; Laurent Ebzant General Manager

Cairo, Egypt
Reviewed 3 weeks ago

Outstanding services - the staff are true service embasadors - always ready to help and professional - every single one of them , from the airport pick- up to the checkout .There must be a secret behind this consistent quality service ! Well done Hyatt

Review collected in partnership with Hyatt Hotels
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Thank tarek365
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Many thanks for this review and for having taken from your valuable time to post it. I'm very glad to learn that you enjoyed your stay at the hotel. Looking forward to the pleasure of welcoming you back at the Hyatt Regency. I remain ; Laurent Ebzant General Manager

Ottawa, Canada
Reviewed 4 weeks ago

This is an impeccable hotel which exudes excellence in hospitality at every turn. I've stayed at many, many Hyatts - but this is truly a gem of a hotel. We stayed at the hotel for 2 nights, family of 6. The hotel location was extremely convenient to the old Medina. You can literally walk over and shop to your heart's...

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Helpful?
Thank MyraTravels
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from Casablanca. I'm very pleased to read this wonderful review and thank you for your nice comments regarding our hotel, services and staff. Very much appreciated. I would be pleased to welcome you back at the hotel once your travel plans bring you to Casablaca. Sincerely ; Laurent Ebzant General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Modern 11-story Hotel in city center, overlooking harbor & Old City. ... more   less 

Additional Information about Hyatt Regency Casablanca

Address: | Place des Nations Unies, Casablanca 20000, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: $208 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Casablanca 4.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Hyatt Regency Casablanca Hotel Casablanca
Casablanca Hyatt Regency
Hyatt Casablanca
Hotel Style:
#1 Business Hotel in Casablanca
#3 Luxury Hotel in Casablanca
#3 Romantic Hotel in Casablanca
#4 Family Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Casablanca staff and other travellers.
11 questions
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Ponte Vedra Beach, Florida
8 months ago
over a year ago
India
over a year ago
East Haddam, Connecticut
over a year ago

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Questions? Get answers from Hyatt Regency Casablanca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My lower level floor room had a view of a wall.”
Aero999, 16 Mar 2017 | Read review
“Try to get a room facing the waterfront and mosque.”
DrG48301, 5 Dec 2016 | Read review
“View of the city”
Willythejock, 25 Nov 2016 | Read review
“Luxury hotel”
S0L0TRIPS, 13 Nov 2016 | Read review
“Book rooms facing the mosque, breathtaking view in upper floors”
ButlerJoya, 4 Nov 2016 | Read review
5 of 5