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Riad Fes - Relais & Chateaux

5 Derb Zerbtana, Fes 30110 Morocco
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Traveller (916)
Room & Suite (297)
Dining (84)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.


#34 of 148 hotels in Fes
Travellers' Choice
Riad Fes - Relais & Châteaux is renowned for its luxury, impeccable service and fine restaurant. Restored to its original glory, Riad Fès - Relais & Châteaux is located in the heart of the ancient city of Fez. It has succeeded in combining refinement with inspiration and invites you to relax and enjoy your stay in a serene atmosphere with decor reminiscent of Arabian Nights. Riad Fes provides guests with the opportunity to travel back in time and enjoy the splendour and authenticity of the lifestyle of Fassi nobility. The prestigious history and refined civilization of this Imperial city are reflected in the Spanish Moorish architecture and attention to detail seen in the decor. With spectacular views of the Medina and the Atlas Mountains, Riad Fès - Relais & Châteaux is ideal for those travelling for business or pleasure.In the heart of a medieval city known for its diverse savory eateries, Riad Fès - Relais & Châteaux offers a fine dining restaurant that should not be missed when visiting Fez: l’Ambre. A haven of purity and tranquillity created by the designer Christophe Pillet, our Spa Riad Fès by Cinq Mondes invites you to enjoy a unique experience in luxurious and comfortable surroundings. With a selection of the best treatments, massages and traditional formulas marked by Quality, Authenticity and Ceremony designed and developed by Cinq Mondes, our Spa will take you on genuine Sensoriel Journeys.Riad Fes - Relais & Chateaux offers tailored golf holidays to golf enthusiasts.
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Property amenities
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Outdoor pool
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Rooftop bar
Business Centre with Internet Access
Banquet room
Facial treatments
Foot massage
Full body massage
Head massage
Rooftop terrace
Baggage storage
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Seating area
Bottled water
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Arabic
994Reviews13Q+A88Room tips
Traveller rating
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Popular mentions
SJG wrote a review Nov 2021
Memphis, Tennessee2 contributions
We spent 9 nights and ate all of our dinners in this beautiful Riad. The service and food were outstanding. Our servers Hanane, Scoufian, Gimiz & Ikram helped us learn Arabic phrases and were delightful at every meal. The famous lutist Benini performed nightly, making each evening a small concert. We took a cooking class and it was so much fun being in the kitchen making the salads and tagine. We spent every evening on the rooftop, the best view in the Medina, where Abdul made delicious drinks. There were even wool robes available to keep you warm. Siham and Nezha at the front desk were helpful in every way. It was a beautiful facility that was exceptionally well run and staffed. The management went above and beyond when our bags were lost. They arranged guides and drivers that were thoughtful, knowledgeable and personable. We highly recommend this Riad. The experience of staying here is the best lodging and dining experience available in Fes.
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Date of stay: November 2021
Response from Thomas E, Directeur général at Riad Fes - Relais & Chateaux
Responded 3 weeks ago
Dearest 491sarajaneg, It was a real pleasure to have you enjoying your holiday with us. We felt that you were at home and a part of "our Family". Your kindness and attention to the people of the Riad Fes were very apprecited and I am very happy to share your words online with everyone here. We are very proud to have served you and that you enjoyed your meals with us every day; the Team was particularly happy to have prepared special dishes or the cooking class for you. We are looking forward to welcome you again in Fes and wish you the very best. Sincerely,
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PasadenaBunch wrote a review Nov 2021
Pasadena, CA74 contributions65 helpful votes
This was an ideal first stop on our milestone anniversary trip. The hotel is both old and new in all the important ways, with an exceptional location in the Fes medina. Our room (L'Ambassadeur category, upper level) was lovely and comfortable, with one of two entrances leading out to the serene shared patio and -- most importantly -- shortcut up to the bar with its panoramic city view. The staff was kind and accommodating, arranging an excellent medina tour guide for us on short notice due to a last-minute airport snafu. They also observed solid COVID protocols throughout our stay. Meals were good and unhurried in a stunning space, and Mr. Bennis's musical dinner accompaniment was a welcome plus. We recommend this property without hesitation. We also enjoyed a lovely lunch at the sister property Hotel Sahrai which has a stunning outdoor patio area/view and good menu, with a more modern setting/vibe.
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Date of stay: September 2021
Sleep Quality
1 Helpful vote
Response from Thomas E, Directeur général at Riad Fes - Relais & Chateaux
Responded 4 weeks ago
Dear PasadenaBunch, Thank you very much for your great description of our Riad and your experience with us. We are very proud to have reached your satisfaction and to help you have a very pleasant time in Fes. I will share your words with the Team of the Riad Fes. We are looking forward to welcome you again in the future. Very Best Regards,
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Jeck0y wrote a review Oct 2021
Redwood City, California142 contributions52 helpful votes
This hotel was recommended by the riad I stayed at in Marrakech. I have a expectations from this hotel before coming in to Morocco. But also I lowered my expectations down after staying at the Riad in Marrakech. Upon arrival I was greeted by Zara and explained the hotel rules and lay out. Also she offered some help with tours around the city. My room was well spacious and have all the things you would need. It was clean and have a little treats and free water- that they provide everyday. The food, breakfast was included, had dinner twice with them is delicious as well. The roof top bar has a nice view of the city and great place to relax. They also have an outside pool next to the spa and recreation area. The reason I’m not rating this five circles is that on my second day coming from a day trip there was a different person at the reception and was confused of my getting in the hotel, followed with a stare going into the stairs to my room that I actually have to tell her that I am staying with them. She didn’t greeted me as I walked in and asked if I needed help or anything… and that same night I had the dinner one of my server wasn’t really polite, serving drinks and bread behind my back. I actually wanted to rate this hotel lower than 4 because of that. I guess with different people checked in you might not be familiar with all the guests but I think you have to treat everyone who walks in the Riad equally and with welcome. Also the room I stayed at has a shower room that doesn’t have a door so every time you use the shower it creates a mess/pool of water just outside the steps of the shower from the splashes of water while showering. I forgot the name of my room but it was on the second floor close to the restaurant/dinning area. I didnt bother asking for a new room with this issue I just put the extra towels on the floor every time i use it and angle the shower head to the wall. Also, I would recommend to reach out to your guest in advanced on arranging how to get to the Riad. My guide from the Sahara called the number listed but wasn’t available. He callled other number to reach the reception and arrange my pick to the meeting point to get to the riad. Other than those things the hotel is very beautifully designed and laid out, the location is close to most attractions and easy to find. They also have a nice collection of clothing by local artist that now Im regretting on not buying one of the jacket that was there. The rest of the staff have been great and accommodating but service can still be improved. :) Shout out to Mr. B? who plays the magnificent music every night by the dinner hall. That was a very nice touc of this Riad and I wont forget him and his music. Please comment what is his name.
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Date of stay: September 2021Trip type: Travelled solo
Response from Thomas E, Directeur général at Riad Fes - Relais & Chateaux
Responded 26 Oct 2021
Dear j3ck0y, Thank you very much for the review of your experience with us and the time you dedicated to it. We are pleased to have satisfied you globally and we will work to strengthen our services on the points you have mentionned. Especially on the training of our employees, the shower in your room or the arrival at the hotel. The name of the musician is Mr. Bennis and I have shared with him your kind words. We hope to have the chance to serve you again in a near future. Very Best Regards,
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TravellingNature wrote a review Oct 2021
New York City, New York219 contributions149 helpful votes
Located inside the Medina is the outstanding Riad. Not only is the interior decoration something to behold but the high ceiling room has made it a very comfortable and convenient place to stay and explore the city. The outstanding staff maintain the high standard necessary for such a fine Riad. Of special mention are Mehaouar and Hanane who provide the friendly interaction , and professional service.
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Date of stay: October 2021
Sleep Quality
Room Tip: the higher floors
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Response from Thomas E, Directeur général at Riad Fes - Relais & Chateaux
Responded 22 Oct 2021
Dear TravellingNature, Thank you very much for your appreciation of our Riad and our services. I am particularly happy to share your words with our Team and with Hanane and Mehaouar in particular. Your satisfaction in our priority and your feedback is a great encouragement to continue our efforts. We hope to have the chance to serve you again in the near future. Very Best Regards,
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maureenandallen wrote a review Oct 2021
Scottsdale, Arizona36 contributions30 helpful votes
Riad Fes is a must-stay if you are planning to visit the city. This hotel is old, in the center of the medina, and beautifully remodeled, while still retaining all the charm one would expect. The food here is delicious, and definitely the best pastilla, which they made specially for us one evening. Our room was on the top floor, and had a charming outdoor seating area overlooking the courtyard. Staff here were perfect!
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Date of stay: September 2021
Sleep Quality
Response from Thomas E, Directeur général at Riad Fes - Relais & Chateaux
Responded 22 Oct 2021
Dear maureenandallen, I am delighted to know that you extremely happy when you stayed here. It is a great pleasure to hear that we have met your expectations in all aspects: the hotel location, the decor and its charm, our food and especially the personalized service provided by our Team. We thank you for sharing your experience with us, it is our goal to always create the best place to stay with positive atmosphere and excellent services. Very Best Regards,
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US$196 - US$501 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Riad Fes - Relais & Chateaux
Which popular attractions are close to Riad Fes - Relais & Chateaux?
Nearby attractions include Coin Berbere (0.3 km), Bou Inania Medersa (0.3 km), and Moulay Abdellah Quarter (0.5 km).
What are some of the property amenities at Riad Fes - Relais & Chateaux?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Riad Fes - Relais & Chateaux?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Riad Fes - Relais & Chateaux?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Riad Fes - Relais & Chateaux?
Yes, parking is available to guests.
What are some restaurants close to Riad Fes - Relais & Chateaux?
Conveniently located restaurants include M-Touch, Restaurant La Cave, and Veggie-Pause.
Are there opportunities to exercise at Riad Fes - Relais & Chateaux?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Riad Fes - Relais & Chateaux have airport transportation?
Yes, Riad Fes - Relais & Chateaux offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Riad Fes - Relais & Chateaux?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Riad Fes - Relais & Chateaux?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Riad Fes - Relais & Chateaux offer any business services?
Yes, guests have access to a business centre and a banquet room during their stay.