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Residence Al Qantara

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Residence Al Qantara
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50 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Marrakech, Morocco
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 26 July 2011

As soon as we arrived I was concerned. We had a room with full kitchen, two bedrooms, two baths, dining room, living room and balcony. The room had not been cleaned yet so we called the front desk and said we would go shopping nearby while they serviced the room. When we came back the room had been serviced, but light bulbs were out and the hot water heater (located on a second balcony outside of the kitchen) was leaking water. We called and asked for these items to be taken care of. The light bulbs were changed three days and three requests later. The hot water heater was fixed two weeks and about 8 calls later. The cleaning each day was not thorough, but they leave the towels and sheets folded in intricate patterns. Holes in blankets and towels were scratchy. Leg on couch was broken and when you sat on couch it would drop down. Breakfast each morning was a joke. Serving utensils were forgotten almost daily and when we would speak with the manager he didn't seem to understand... More 

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2 Thank Enzodamico11
Norfolk
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 August 2008

We were let down on arrival at Marrakesh airport by the apartment we had booked and so had to quickly travel round to find somewhere to stay for the same budget. Al Qantara staff were very friendly, sympathetic and helped resolve our situation and offered two apartments. As there were six of us, all adults, and only 2 bedroom apartments they quickly furnished the lounge with another sofa bed and added the additional cutlery, plates, towels etc. We found the hotel complex very clean, the pool area well supervised by a lifeguard who was vigilent and the whole place was children friendly but had a relaxing ethos. Restaurant meals were well priced and very tasty and the taxi to inside the souk was between 30-50 dh. Predominatly French and Morroccan visitors our English party was made to feel welcome and the staff communicated in English as well as French. Housekeeping was daily and excellent. I am sure you would enjoy your stay. More 

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1 Thank BigKidsNorfolk

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Family Rooms
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service

Additional Information about Residence Al Qantara

Address: Zone Touristique de l'Agdal, Marrakech 24000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $113 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Residence Al Qantara 4*
Number of rooms: 50
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Also Known As:
Residence Al Qantara Marrakech
Hotel Style:
#207 Luxury Hotel in Marrakech
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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