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Was not happy with the room we were given but the staff quickly reviewed it and gave us a very good alternative. The food was amazing. It was my sisters 50th and the staff were very accommodating. They swapped our party room so she could...More
This was our first time in Morocco and certainly won't be our last, although we might go coastal next time. The hotel is 'nice'. Its large and stylish but there's a lot of little touches missing. Things that just make it a 5*. Teaspoons for...More
This was our 2nd visit and there were some noticeable improvements compared to last year. We emailed ahead to let the hotel know we were coming back for our 2nd Wedding Anniversary and we could not have wished for a better welcome or service throughout...More
Response from kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara PalaceResponded 5 days ago
First of all we would like to thank you for your loyalty and for sharing your traveling experience with other guests on Tripadvisor.
We are delighted to know that you have enjoyed your second stay at our hotel and that you have noticed...More
This is not a 5 star hotel!
The rooms are large but in a poor state of repair. The food is generally like the service- poor. Wetherspoons is better and that’s saying something!
If you speak French you may enjoy it but they seem to...More
Thank Paul H
Response from kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara PalaceResponded 3 days ago
First of all we would like to thank you for sharing your holiday experience on Tripadvisor and for selecting the Kenzi Menara Palace for your stay at Marrakech.
We are sorry to hear that you have been through a bad experience while staying...More
This is the second time we have stayed here. The last time was about 5 years. Since then it would seem that the numbers of staff have reduced and there is no cohesive approach to ensuring a great stay. When asked for something such as...More
1 Thank Rikki G
Response from kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara PalaceResponded 1 week ago
We would like to thank you for your loyalty and for sharing your feedback with travelers on Tripadvisor Platform.
We are sorry to hear that you haven’t enjoyed your stay as much as the first time and we would like to present our...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$122 - US$261 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Top resorts Hotel in Marrakech
#34 Business Hotel in Marrakech
#54 Spa Hotel in Marrakech
#72 Luxury Hotel in Marrakech
#82 Family Hotel in Marrakech
#132 Romantic Hotel in Marrakech
Non-Smoking Rooms ,
Number of rooms
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The main restaurant and the pool side restaurant are.... the Italian is too although some dishes carry a supplement. The Moroccan you do pay extra for and in my humble opinion it isn't worth it! Hope this helps
Response from Miriam0488 | Reviewed this property |
I found the all inclusive drinks menu very disappointed, only a few cocktails with unbranded spirit, no sparkling wine, the local beer was a different one everyday. I only tried the rosé wine who was ok with ice.