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SENTIDO Kenzi Menara Palace

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#96 of 508 Hotels in Marrakech
Certificate of Excellence
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SENTIDO Kenzi Menara Palace
SENTIDO Kenzi Menara Palace
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1,809 Reviews from our TripAdvisor Community

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There are newer reviews for SENTIDO Kenzi Menara Palace
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Showing 796: English reviews
Reviewed 27 December 2015 via mobile

Hotel is really nice as expected being a 5 star hotel. Checked into the hotel and the reception made sure we had everything sorted before going to the rooms we got allocated. The rooms are spacious and the room service people were very helpful. Only downside i would say is the breakfast is okay but could be better as there...

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Helpful?
1Thank Aziz M
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Aziz, We are excited to hear your feedback and appreciate your comments about this wonderful palace. We believe every guest request is important and our job is to be of service and ensure your accommodations exceed expectations. It is wonderful to know that our staff was able to create a memorable experience during your visit to Marrakech. In the...

Reviewed 25 December 2015 via mobile

Ice cold pool Lots of birds munching on the breakfast buffet Deafening disco music in the afternoon from neighboring night club, sorted out on 4th ? day of questioning . Broken equipment in gym Very far from the centre. Room very nice, and very polite and professional staff .

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Thank Jonas G
A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 23 December 2015 via mobile

We (myself, wife and 2 young children) have just checked in. First impressions are really good. Reception area is grand and airy. You are greeted by receptionists with a smile who are attentive and speak excellent English. However whilst checking in receptionist advised were checked into a trip room and if we wish WE can put the beds together if...

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Thank A TripAdvisor Member
London, United Kingdom
Reviewed 14 December 2015

Took the end the year break at this Hotel with wife and two Kids X-mas and New Year 2014 2 weeks. Just all we needed. Parties were well organised, the food was excellent, staff very friendly and at your disposal etc.. The deputy / Duty Manager (Jalil ?) was amazing & child friendly. My boy Abraham was just few months...

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Helpful?
Thank Alan C
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear valuable guest, First of all we thank you for choosing the Kenzi Menara Palace and have been kind enough to leave your impression on the traveler’s community. Thank you very much for your compliments highlighting our service quality and delivery. All the team of Kenzi Menara Palace hope to have the pleasure of welcoming you again soon! Kind regards,...

Liverpool, United Kingdom
Reviewed 10 December 2015

I was wow'd by this hotel and that was only on the approach! Beautiful gardens and a grand entrance. Large airy reception area, which felt opulent. A few little shops in the lobby, and the prices were very reasonable for last minute gifts. Check in was efficient and staff very personable. First time I'd stayed in an all-inclusive and I...

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Thank radclife
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear guest, First of all we thank you for choosing the Kenzi Menara Palace and have been kind enough to leave your impression on the traveler’s community. Thank you very much for your compliments highlighting our service quality and delivery. All the team of Kenzi Menara Palace hope to have the pleasure of welcoming you again soon! Kind regards, IBTISSAM...

Reviewed 4 December 2015

My wife and I took a week off (15 to 22 Nov) to go to the Kenzi Menara Palace in Marrakech, we both needed a break and some sunshine. The flight was good and we were soon landing in Marrakech, the hotel is not too far from the airport, I thought that might be a problem but there only seemed...

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1Thank Andrew B
kenzimenarapalace, Responsable commercial at SENTIDO Kenzi Menara Palace, responded to this review

Dear customer, Thank you for choosing the Kenzi Menara Palace, also for the time you spend to share your experience with the Tripadvisor community. I have noted carefully all the valuable remarks you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us, Kind regards Anouar Maamouri...

Brecon Beacons National Park, United Kingdom
Reviewed 22 November 2015

Arrival - we were asked to sit down in the spacious reception area & fill in some forms, whilst being served mint tea. A small mix-up with our booking (nobody's fault - just a misunderstanding between us, the hotel & the booking company), which was well handled by the hotel staff. The suite - It was enormous! The suite's amenities...

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3Thank Dosser_Man
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear valuable guest, First of all we thank you for choosing the Kenzi Menara Palace and have been kind enough to leave your impression on the traveler’s community. Thank you very much for your compliments highlighting our service quality and delivery. All the team of Kenzi Menara Palace hope to have the pleasure of welcoming you again soon! Kind regards,...

Reviewed 22 November 2015 via mobile

The pool is freezing cold. I mean FREEZING! And I really enjoy swimming so that was not good at all. The staff are not the friendliest or most helpful. The waiters during meals were the worst I've ever encountered. Sometimes waited over 20 minutes to be served drinks, which is unacceptable. They would always serve people who came after me....

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5Thank Khalid H
Luton, United Kingdom
Reviewed 20 November 2015

Beautiful building, but that's about it. Arrived and was greeted by front of house staff. Was told to fill out forms and a little while given room card but we had to find our own way until we asked a member of staff for directions. The room was very clean and spacious and clean towels everyday, but beware because sometimes...

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3Thank 66secret
London, United Kingdom
Reviewed 20 November 2015

I enjoyed everything at the hotel the food was awesome especially the italian restaurant i've booked for tree time the risotto the salmon the lamp was perfect the chef was really kind by asking about our suggestion and explaining the cooking method .The room was very big clean and it semells always nice with a nice view over the swimmingpool...

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1Thank lovlyl001
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Valuable guest, We are excited to hear your feedback and appreciate your comments about this wonderful palace. We believe every guest request is important and our job is to be of service and ensure your accommodations exceed expectations. It is wonderful to know that our staff was able to create a memorable experience during your visit to Marrakech. In...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The blend of an Arabo-Moorish architectural style with a generous 10 acres park and gardens makes the SENTIDO Kenzi Menara Palace your haven of peace and tranquility.The SENTIDO Kenzi Menara Palace is a luxury hotel located in a peaceful, 10-acre park in Marrakech just 10 minutes from the medina by free shuttle. The hotel offers accommodation mixing harmoniously the Moroccan style and a modern touch.Guestrooms are comfortable and have a balcony offering a staggering view facing the Atlas mountains. The international restaurant "Terrasse de l'Insensé" and the specialty restaurant "L'Insensé" serve quality cuisine and a different dining sensation and satisfy all taste. There is also a traditional Moroccan restaurant, poolside snack bar, piano bar and room service. The hotel offers various activities including tennis, volleyball, badminton and a swimming pool. The Kids Club is supervised by professionals and gives children the opportunity to discover the Moroccan culture through fun and educational activities. The Spa by Terraké invites guests to relax. Guests can enjoy free Wi-Fi internet access, free on-site parking and a free shuttle to the city centre. ... more   less 

Additional Information about SENTIDO Kenzi Menara Palace

Address: Avenue Mohammed VI, Marrakech 40020, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $138 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SENTIDO Kenzi Menara Palace 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Hotel Style:
#3 Top resorts Hotel in Marrakech
#34 Business Hotel in Marrakech
#53 Spa Hotel in Marrakech
#67 Luxury Hotel in Marrakech
#83 Family Hotel in Marrakech
#134 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from SENTIDO Kenzi Menara Palace staff and other travellers.
103 questions
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Questions? Get answers from SENTIDO Kenzi Menara Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view rooms or you are looking at a dual carriageway”
 of 5 bubbles Elizael, 21 Mar 2017 | Read review
“Avoid the long walks from the farthest rroms. Go for a pool view. So much better than the dual carriageway!”
 of 5 bubbles roastchicken, 8 Mar 2017 | Read review
“As far as we could tell, all the rooms were great, no favourites”
 of 5 bubbles peteandgina2015, 4 Mar 2017 | Read review
“ground floor rooms are easy access to all facilities”
 of 5 bubbles abualameen1, 19 Feb 2017 | Read review
“Poolview higher Etage, in january was it quiet i dont know how is it in summer”
 of 5 bubbles afrassiabd, 16 Feb 2017 | Read review
5 of 5