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Palm Plaza Marrakech Hotel & Spa

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586 Reviews from our TripAdvisor Community

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Showing 163: English reviews
London, United Kingdom
Reviewed 22 August 2010

A beautiful hotel in a very quiet area (although lots of development taking place). Facilities were very good - great spa and treatments and lovely outdoor pool. Staff welcoming and helpful - really helps if you have basic French. Food plentiful but not overly exciting. Bar prices very reasonable and so much cheaper than hotels nearer Place Jemaa El Fna

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1Thank Chappers2010
cyndie m, Responsable relations clients at Palm Plaza Marrakech Hotel & Spa, responded to this review
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Dear Guest, I’d like to thank you for posting your comment on Tripadvisor. We are so happy to know how...

ISRAËL
Reviewed 29 June 2010

I was really very surprised by the excellent services and the nice hospitality; the hotel is well maintened and managed by professionnel; special thanks to the reception staff for their care and help. thanks indeed Arthur luxeur

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Thank arthurdvd
Florida
Reviewed 2 June 2010

The worst service I have ever experienced at any hotel regardless of the hotel rating. We stayed here to attend a wedding and although the group was quite large the hotel staff was rude, unaccommodating and generally non responsive. They told us their shuttle van to the medina was free on scheduled trips then charged us. They refused to give...

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1Thank Leonard K
UK
Reviewed 21 May 2010

Worst hotel I have ever stayed in, yes the rooms were clean, but the staff were awful, so rude and arrogant, i wanted to exchange some money and she told me the latest exchange rate she had was from 31st March 2010!!!!!! what is wrong with this people?! All members of staff could have done with a lesson in Customer...

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2Thank Coco_Princess
Casablanca, Morocco
Reviewed 27 April 2010

The hotel has a great location next to a brand new shopping center and one of the famous night clubs and a fancy restaurant in Marrakech. It is also 10 min drive from the city center. What amazed me in this hotel is that it looks like an upscale hotel offering great decoration and good service. But it is not....

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1Thank Nomad_1111
wiltshire
Reviewed 22 February 2010

Having read mixed reviews it was with much trepidation that we set off for this hotel. Our first impression could not have been better - we were met at the airport by their friendly driver, and transported efficiently to the hotel for 100 Dirhams (approx £8) the same price as offered by the battered taxis, but far more comfortable!. Our...

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Thank Wiltshirewailers
UK
Reviewed 8 February 2010

Our Easyjet flight was cancelled at the airport due to a stormy weather so we were put up in the luxury five star Palm Plaza hotel on the outskirts of Marrakesh’s New Town. An orange brick building based on the outskirts of town, opposite a building site wasn’t too appealing, especially after six hours of hanging around the airport waiting...

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1Thank Yogini07
York, United Kingdom
Reviewed 7 February 2010

Our tour group got sent here because of flight changes. Our tour operator discussed with the management to provide us with free refreshments. Drinks were given to us and when we left our tables after dinner the staff started trying to make people pay. Our tour operator was not around to help at the time but some of us new...

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2Thank Richard G
Bingley, United Kingdom
Reviewed 7 February 2010

I ended up staying here unepectedly as the flight back was cancelled and the airline put up two flights worth of people at this hotel. I had been in Marrakech staying at a central Riad for 3 nights prior to staying here. I had eaten at several places in central Marrakesh and felt fine. Upon arriving at this hotel a...

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1Thank thecoaster
Southampton
Reviewed 2 January 2010

My wife and I stayed here for our first anniversary. The building was really nice. Dark in some areas. We could understand the enivronmental benefits of switching hallway lights off but equally you don't want to break an ankle going down stairs. Maybe they should use motion sensors. Reception staff were rude - could not be bothered most of the...

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Thank Kojo101

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
This luxury resort is located in Agdal, a new residential district in Marrakech. Palm Plaza offers free Wi-Fi and free shuttles to the city. Palm Plaza Hotel features comfortable rooms and suites. Some feature a terrace. Savour exotic dishes in the hotel's restaurant. Have a snack in the pool bar. In the evening, have a quiet time in the piano bar or an exciting night in the night club. The spa features a heated play pool (for children from 14 years), a sauna, a hammam and a gym. ... more   less 

Additional Information about Palm Plaza Marrakech Hotel & Spa

Address: Avenue du 7ieme Art | Zone Touristique Agdal, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $88 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palm Plaza Marrakech Hotel & Spa 5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Palm Plaza Marrakech Hotel Marrakech
Palm Plaza Marrakech Hotel And Spa
Palm Plaza Hotel Marrakech
Hotel Style:
#106 Spa Hotel in Marrakech
#126 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Palm Plaza Marrakech Hotel & Spa staff and other travellers.
20 questions
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Ilford, United Kingdom
Bradford, United Kingdom
over a year ago
Bradford, United Kingdom
over a year ago

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Questions? Get answers from Palm Plaza Marrakech Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view facing sun”
Mitmash, 12 Mar 2017 | Read review
“Poolside front”
Riakser, 27 Feb 2017 | Read review
“Face the pool area”
bgrant722, 13 Oct 2016 | Read review
“Rooms facing the pool on higher floors”
delibeli2016, 3 Sep 2016 | Read review
“Pay the little extra for a pool view room.”
thomasb73, 29 May 2016 | Read review
5 of 5