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Riad Shambala

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Traveller (173)
Room & Suite (27)
Dining (24)
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Overview
  • Excellent94%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“medina gate”(2 reviews)
“yogurt”(5 reviews)
“el fna square”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (215)
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Traveller rating
45
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Show reviews that mention
All reviewsmedina gateyogurtel fna squarerooms are comfortablea wonderful stayjardin majorellemint teaevery morningsmall pooltaxi driverminute walkpancakesroof terraceincensemoroccohoneyheating
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1 - 5 of 48 reviews
Reviewed 18 February 2018 via mobile

The best thing about Shambala was the friendliness of the staff! Hicham and Bassu were very helpful and recommended great things to do and see ( such as how to really bargain!). Our room was beautiful and had one of the most comfortable beds that...More

Thank Cristi G
Response from Elisa A, Director de Relaciones con Clientes at Riad ShambalaResponded 26 February 2018

What a joy that our small family business makes them feel at home

Reviewed 28 January 2018

We spent a night here in December, and it was a major disappointment given the price we paid and having read the phenomenal reviews on this site. We didn't sleep a wink (not an exaggeration) thanks to a broken window, and a broken AC. The...More

Thank RMehta09
Response from Elisa A, Director de Relaciones con Clientes at Riad ShambalaResponded 26 February 2018

I am sorry that your stay was not pleasant, because if you do not feel comfortable in your Hotel, the holidays are not enjoyed equally. We respect your opinion and we will take it into account. a greeting

Reviewed 30 November 2017 via mobile

We stayed here for 7 days. It was our first time in a Riad and we're happy with our choice. Every morning we had a big breakfast: pancakes,eggs,sandwiches,bread, yoghurt,fresh orange juice,fruit,... The staff is super friendly. They help you with all your questions and give...More

Thank laurencedv
Response from Elisa A, Director de Relaciones con Clientes at Riad ShambalaResponded 1 December 2017

How nice to read your words, we hope to return soon, this is your home.

Reviewed 4 November 2017 via mobile

We booked the room the night before. Two Norwegians not at all familiar with the challenges of Marrakesh. We arrived Marrakesh by taxi and thanks to Basu, employed at the riad Shambala, the taxi driver were able to find the closest place to drop us...More

Thank skaretone
Response from Elisa A, Director de Relaciones con Clientes at Riad ShambalaResponded 5 November 2017

What a joy to read that they enjoyed their stay in our small family business. Now you know where we are, this is your house. Greetings and see you soon

Reviewed 14 October 2017 via mobile

These were the welcoming words from Basu, when settling us in, arriving in Marrakech. He went above and beyond multiple times to give us the perfect quality service he provided. He will be remembered for a long time to come! Thank you Basu!

Thank Statisch
Response from Elisa A, Director de Relaciones con Clientes at Riad ShambalaResponded 15 October 2017

What beautiful words !!! You will be transferred to Basou and you know ... here is his house.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Airport Transportation
Breakfast included
Room Service
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$58 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$58 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (173)
Room & Suite (27)
Dining (24)
Pool & Beach (19)
Family and Play Areas (9)
Questions & Answers
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GFav608
4 October 2016|
AnswerShow all 2 answers
Response from LeonorGSCF | Reviewed this property |
As far as I remember, no. But I think you can ask for it at the front desk. In any case, I advise you to previously to your trip call the riad and ask. It's safer.
0
Votes
Room Tips
"Our room on the 2nd floor was more quiet and had better internet connection than in the 3rd floor."
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"The suites are the best!"
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"I would choose the mini suite for my next stay"
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"All Rooms are lovely."
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