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La Mamounia Marrakech

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#78 of 495 Hotels in Marrakech
Certificate of Excellence
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La Mamounia Marrakech
La Mamounia Marrakech
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1,867 Reviews from our TripAdvisor Community

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There are newer reviews for La Mamounia Marrakech
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Showing 947: English reviews
Nottingham, United Kingdom
Reviewed 17 May 2015

From first entering the front door this hotel is something special. The service from the staff was exceptional. The hotel facilities were very good, especially the indoor spa and the Churchill Bar. The meals in the Italian Restaurant were excellent. The room was comfortable and well appointed.

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Helpful?
Thank jandb162
Johannesburg, South Africa
Reviewed 17 May 2015 via mobile

I was very excited to go ti Mamounia because i Read so much about it.. Finally I was quite dispppointed.. It's Way overrated and too expensive. We paid 100 usd for 2 dishes.. Food it's not exquisite, the atmosphere is relaxed but not typically Maroccan. There are defenetly better places to visit in Marrakesh...

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3Thank Chiara M
Reviewed 17 May 2015 via mobile

The best is the space. The decoration is very detailed and eye catching. The rooms have traditional marrocan decoration. The wood, plaster, stone decoration is very good. And yet the room as all the tecnology you need. The diming lights are a nice funtion to set the right mood. Not to miss the breakfast by the pool. And the gardens...

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1Thank Antonio_cf
La_MamouniaMarrakech, General Manager at La Mamounia Marrakech, responded to this review

Dear Guest, What a wonderful comment! Thank you so much for taking the time to describe your stay at La Mamounia on TripAdvisor! It is such a nice reward to be the best hotel you have ever stayed at. We are glad that you appreciated the lightening system designed to create your own atmosphere. We look forward to the pleasure...

Newcastle upon Tyne, England
Reviewed 14 May 2015

Been to Marrakech now twice, amazing city, La Mamounia renowned , realy class for cocktails, amazing grdensn plus lunch or dinner, probably been all said before, but worth seeing, dress smart ( Some don't) great for people watcing, all staff were terrific !

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Thank KP2410
Monaco-Ville, Monaco
Reviewed 12 May 2015

Exceptional hotel in Marrakech, surrounded by heavenly gardens, exquisite restaurants and extremely professional staff. The suite was a dream but the only unpractical part is it was on two levels. Swimming pool area is very relaxing and the bar terrace is a must. Will definitely be back really soon.

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Thank Matty99_99
Paris, France
Reviewed 12 May 2015

This is one of the most beautiful hotels I have stayed in but unfortunately the staff does not reach the standing of such five stars hotel and most customers agreed with that. The staff is indeed very slow and that it is at the restaurants or around the pool, things have to be ordered/asked four times before actually receiving the...

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Thank Paulinechevalier
La_MamouniaMarrakech, General Manager at La Mamounia Marrakech, responded to this review

Dear Guest, First I would like to thank you for having chosen La Mamounia for your recent stay. We greatly appreciate that you have taken the time to provide us your feedback which allows us to closely analyze and improve our operations. We are glad to hear that you have enjoyed the property and that you consider La Mamounia as...

St Helier, United Kingdom
Reviewed 12 May 2015

If you're looking for complete luxury and opulence, look no further. From the magnificent suites to the impeccable service, you will not be disappointed. On check out we were asked if there was anything at all they could improve on, it was a resounding no!

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Thank Christine v
La_MamouniaMarrakech, General Manager at La Mamounia Marrakech, responded to this review

Dear Guest, We would sincerely like to thank you for taking the time to write these compliments on TripAdvisor. The support of our guests is extremely rewarding for our team and we really appreciate your compliments about the impeccable service you received and the magnificence of the suites. At La Mamounia, we do continuously strive for excellence and thanks to...

San Francisco, California
Reviewed 11 May 2015

We spent 1 night at La Mamounia and there were highs and lows. The common spaces, pool and gardens are lovely. The service at breakfast was outstanding and the concierge was beyond helpful. We also had wonderful service from the bellman who helped us negotiate a taxi (no easy task) on our last evening. There were some bumps during the...

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1Thank ladulcivida
La_MamouniaMarrakech, General Manager at La Mamounia Marrakech, responded to this review

Dear Guest, We thank you for having taken the time to write your comments about your welcoming experience at La Mamounia. We are delighted that you were seduced with the property, and most importantly that your expectations were met through our Concierge and food & beverage services. Rest assured that we have already relayed your comments to the teams, who...

Inverness
Reviewed 10 May 2015

I had the privilege of staying in this hotel for 3 days in May. Luxury with magnificent gardens. The staff are tremendous, attention to detail in all areas but one. I almost feel bad mentioning that there was anything wrong at all. The waterfall shower does not have a door on and the water splashes on to the bathroom floor...

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Thank PinkyInverness
La_MamouniaMarrakech, General Manager at La Mamounia Marrakech, responded to this review

Dear Guest, We would like to thank you for your luxurious review. We are thrilled to hear that your experience at La Mamounia was of perfection. We also sincerely appreciate your compliments on the attentive and detailed oriented customer service provided by our employees and will be very enthusiastic to share your rewards with the teams so they know their...

Reviewed 9 May 2015

What a wonderful atmosphere; so calm and relaxed. We had a lovely lunch by the pool. This was a lovely place to unwind and relax in style. The only nag I had was that the security prevented us from bringing my handbag into the hotel. We had to visit the security staff to collect my jumper as the weather cooled,...

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Thank philippamain

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
La Mamounia
La Mamounia
Cuisines: French, Moroccan, Mediterranean, European, Middle Eastern
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
La Mamounia, a symbol of traditional Moroccan hospitality, is located in the heart of the imperial city, nestled in a 17 acre park, 5 minutes walk from the Jemaa El Fna square, La Mamounia will remain the place for worldwide celebrities. DESCRIPTION The Moroccan legendary palace has been redesigned by an internationally acclaimed designer, Jacques Garcia, combining a true Moroccan style and ambiance with new technologies. With its luxurious decorations, fabulous gardens and its trendy 2500sq m SPA, la Mamounia guarantees the amazement of its guests. ACCOMODATION 136 rooms (30 to 45 Sq m) 71 Suites including 7 Signature suites (55 to 212 Sq m) 3 Riads each with 3 bedrooms, Moroccan salons, private swimming pool, terraces... (700 Sq m) ... more   less 

Additional Information about La Mamounia Marrakech

Address: Avenue Bab Jdid, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $555 - $1,463 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — La Mamounia Marrakech 5*
Number of rooms: 212
Reservation Options:
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Also Known As:
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel Marrakech
Hotel Style:
#3 Casino Hotel in Marrakech
#4 Business Hotel in Marrakech
#41 Spa Hotel in Marrakech
#56 Luxury Hotel in Marrakech
#86 Family Hotel in Marrakech
#111 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from La Mamounia Marrakech staff and other travellers.
39 questions
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Kildare, Ireland
Galway, Ireland

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Questions? Get answers from La Mamounia Marrakech staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“From the front into the garden.”
Cledyson, 20 Apr 2017 | Read review
“High floor, garden view”
WoWie1010, 11 Apr 2017 | Read review
“Negotiate a room upgrade”
Brianroneill, 5 Apr 2017 | Read review
“I loved the bottom floor garden level room with french doors out to a lovely patio.”
697lisav, 3 Apr 2017 | Read review
“Don't stay here... just visit... but wear shoes”
N5002RJkevinc, 2 Apr 2017 | Read review
5 of 5