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Hivernage Hotel & Spa

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Dining (52)
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Overview
  • Excellent36%
  • Very good33%
  • Average16%
  • Poor9%
  • Terrible6%
Travellers talk about
“rooftop bar”(11 reviews)
“la table”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (651)
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Traveller rating
79
84
49
34
14
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79
84
49
34
14
Show reviews that mention
All reviewsrooftop barla tablewell equipped gymstandard roomswimming pool issmall balconybreakfast was excellentthe room was nicefive nightsthe main squarebreakfast and dinnerpancakesminamedinahairdresserkoutoubiamorocco
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11 - 15 of 260 reviews
Reviewed 16 February 2018

My family and I visited Marrakech to celebrate an important birthday. The hotel looks wonderful online, but when we arrived we struggled to accept the condition of the facilities. Principally, my concern was the corridor outside our rooms. We were on the top floor, and...More

Thank JumpingJackAsh
Response from GroupeHivernage, Social Media Team at Hivernage Hotel & SpaResponded 19 February 2018

Dear Guest, Thank you for taking the time to share your detailed feedback on TripAdvisor following your recent visit to Hivernage Hotel & Spa. We are sadded by your disappointment which is obviously not the image we wish that you retain of your recent experience...More

Reviewed 12 February 2018

Our party of five stayed at the Hivernage Hotel & Spa for 3 nights (Friday February 9th until Monday 12th) From the minute we walked in, all the staff were very attentive, professional and friendly. The establishment is a great place to stay while in...More

1  Thank Fabienamberieu
Response from GroupeHivernage, Social Media Team at Hivernage Hotel & SpaResponded 15 February 2018

Dear Fabienamberieu, Thank you very much for your kind feedback on TripAdvisor. We are very pleased to read your positive review and sincerely thank you for having taken the time to evaluate your stay. We look forward to welcoming you to our hotel soon. Best...More

Reviewed 5 February 2018

Arrived to be greated warmly. This didmt last as as the place started to get busy we were ignored. After a few drinks it was clear they wanted us to leave for regulars to sit n the booth. We also asked for the very loud...More

1  Thank Jon M
Response from GroupeHivernage, Social Media Team at Hivernage Hotel & SpaResponded 7 February 2018

Dear Jon, On behalf of all the Pearl's teams, we would like to thank you for taking time to comment your recent experience. We would like to apologize for t what you experienced and which does not reflect the quality we constantly are aiming for...More

Reviewed 30 January 2018

Excellent Front Desk Service & the guest relation Service Mangaer Mina is great, KNOWLEDGABLE HELPFULL & WARM PEOPLE. hotel is located centrally car service was great. We checked in without any reservations & they still welcomed us ..............More

Thank 956Walia
Response from GroupeHivernage, Social Media Team at Hivernage Hotel & SpaResponded 7 February 2018

Dear 956Walia, Thank you very much for your kind feedback on TripAdvisor. We are very pleased to read your positive review and sincerely thank you for having taken the time to evaluate your stay. We look forward to welcoming you to our hotel soon. Best...More

Reviewed 23 January 2018 via mobile

I really loved my stay at this hotel! Very nice staff and so friendly. Food is good you can easily find what you want. My room was really big and comfortable and so was the restroom. Breakfast was average but not bad at all.More

Thank Carine B
Response from GroupeHivernage, Social Media Team at Hivernage Hotel & SpaResponded 7 February 2018

Dear Carine, Thank you very much for your kind feedback on TripAdvisor. We are very pleased to read your positive review and sincerely thank you for having taken the time to evaluate your stay. We look forward to welcoming you to our hotel soon. Best...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$114 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#125 Spa Hotel in Marrakech
#136 Luxury Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#125 Spa Hotel in Marrakech
#136 Luxury Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (381)
Room & Suite (225)
Dining (52)
Pool & Beach (31)
Amenities (20)
Family and Play Areas (4)
Questions & Answers
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amybarrington95
26 September 2017|
AnswerShow all 6 answers
Response from GroupeHivernage | Property representative |
Dear All If you are british , it will be ok
0
Votes
Google Translation
Angel8882014
10 April 2017|
Answer
Response from MJU-JE | Reviewed this property |
yes it's about 15min walk to the djema el fnaa market square. there's also a lovely mall called the "menara mall" which is roughly a 12 min walk as well and there are lots of restaurants in front of it. outside the hotel... More
2
Votes
Angel8882014
10 April 2017|
AnswerShow all 3 answers
Response from Abdelkarim R | Reviewed this property |
Dear traveler, The city center is not that far. Unless you want to enjoy the great shady walk, there are plenty of taxis to drive you place. One piece of advice, ask the reception or the security person at the gate to call... More
2
Votes
Room Tips
"Stay off the main road side."
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"get a suite ( room 300 or 400 or 500 )"
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"Ask for an accessible room if necessary."
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"4 th floor has good view"
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