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El Fenn

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#51 of 505 Hotels in Marrakech
Certificate of Excellence
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1 room 2 adults 0 children
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El Fenn
El Fenn
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864 Reviews from our TripAdvisor Community

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Showing 733: English reviews
Bath, United Kingdom
Reviewed 2 weeks ago

El Fenn offers a unique experience...We came for my husbands 50th and the upgraded room was such a treat...so tastefully decorated, maintaining a sense of old Moroccan chic with elegant modern takes. Thank you to all the staff who made our stay so memorable...I could not fault it ...we will be back!

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Helpful?
Thank Dilly9572
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thanks for your lovely review! It was a pleasure to host your husband and yourself to celebrate his birthday and we are all so glad we helped to enhance the celebrations. We are delighted that you will be back and we all look forward to it. All the very best, El Fenn Guest Relations

Santa Monica, PR
Reviewed 2 weeks ago

We arrived to a very friendly and welcoming staff who gave us the choice of two beautiful rooms. We traveled with our 11 month old son and they did everything they could to accommodate us and make our stay as pleasant as possible. The location is wonderful and the property is stunning! Even though it's centrally located in the Medina,...

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Helpful?
Thank MrsHaveland
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for this review. It was a great pleasure to host you and your lovely family (especially your very cute baby!). we are delighted that you felt so comfortable and loved your room. The rooftop restaurant is definitely an ideal hangout spot after a day in the souks. We wish you all the best and thank you again for...

Reviewed 3 weeks ago via mobile

It is a great location and we were picked up from the airport by El Fenn Staff. great information given by all the Management. the welcome was very professional. our room was incredible and my partner's birthday cake was a wonderful treat! We were there to experience Something new and Exciting and it was Amazing! I wanted to Run the...

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Helpful?
Thank Jonathan P
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thanks for this great review. It was a great pleasure to host you both and to help make your lovely partner's birthday special. So pleased that you enjoyed the restaurant and spa and we wish you all the very best with running the London marathon. More than anything, we are delighted that you intend on coming back, we are always...

London, United Kingdom
Reviewed 3 weeks ago

I stayed for four nights at El Fenn. I wanted to escape the grey, cold weather of London and this was the ideal place. Once you walk through the huge black doorway of this riad you are transformed into a magical world of vibrant colour, birdsong, tropical plants, the sound of running water, lemon and orange trees and deep blue...

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Helpful?
Thank 1,234,186,338
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for your lovely review. We are so pleased we provided you with the respite you needed from the wintery grey weather you were experiencing in London. The team were delighted to receive such a complimentary review on Trip Advisor, Thanks from all of us! We are pleased you found the time to enjoy the spa, but more than...

London
Reviewed 3 weeks ago

We arrived early and waited several hours for our room to be available. We were eventually shown to the hotel annex (never a good thing). The annex is 5 minutes walk away - large and impressive. But it has non of the amenities of the main hotel, no restaurant, bar, coffee shop and a pool that is more akin to...

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Thank McConnon
Geneva, Switzerland
Reviewed 3 weeks ago

I booked a week stay on the spur of the moment and encountered a beautifully appointed, peaceful and nourishing home from home! My first night was in the 'Little sister' annexe - stay here for complete tranquility ... to not hear a murmur from the medina surrounding you is a wonder in itself (yes, it is that quiet!). The balance...

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Thank 439desb
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for this glorious review! It was a great pleasure to host you and we are delighted that you enjoyed your stay with us. The whole team were very happy to have received such a glowing mention on Trip Advisor. Its great that you had time to experience so many different ways of spending time at El Fenn and...

Copenhagen, Denmark
Reviewed 4 weeks ago

We spent three nights at El Fenn and absolutely loved it. Everything from the staff to the restaurant to the courtyards and the rooms were amazing. We started of in room 8 and got upgraded to room 22 due to a technical issue. Both rooms were great with bathtub, fireplace and very nice decor. However, the greatest 'feature' of the...

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Thank Flakse
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for your fantastic review! We are delighted that you enjoyed your stay with us so thoroughly. More than anything, thank you for the compliments about the team. We all love El Fenn and what we do here, so delivering great service is something that is never compromised on. Just as you hope to be back soon, we hope...

Zurich, Switzerland
Reviewed 18 January 2017 via mobile

While our visit coincided with no room at the inn, we were at least able to savour Riad El Fenn's excellent dining facilities. Indeed, two visits on one day, the first for lunch and then later for supper, are a fair testament to our very favourable impressions. The food was fresh and exquisitely cooked and was washed down with very...

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1Thank Timothy H
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for taking the time to review your dinner at our restaurant. We are so pleased that you came back to enjoy a second meal, that's a great compliment! There are some wonderful local wines, great that you tried one. Just as you do, we hope that the next time we have the pleasure of hosting you, that you'll...

New York City, New York
Reviewed 11 January 2017

After my second visit to Marrakech and after my second stay at El Fenn, I can happily say there isn't a place in the city I rather stay in. I have visited many of them during my stay only to find out El Fen is truly the perfect balance of intimate and grand, approachable yet glamorous and personal yet private....

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Thank worldofT
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for your positive and charming review! It was wonderful to welcome you back and we are delighted that you felt so much at home with us. Just as you can't wait to come back, we can't wait to see you back at El Fenn Wishing you a fabulous 2017 and hope to see you back in your Marrakech...

The Hague, The Netherlands
Reviewed 10 January 2017 via mobile

El Fenn is an oasis of rest and luxury in the crowded Medina offering a variety of grand and odd rooms in an environment suggesting luxury and service. In fact the enthusiasm of the visitors may have led the star to believe great service and good food are a given, and not a goal to be achieved. There is ample...

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Thank TheHappyCamper2013

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
Special Offer From 11/05/ 2016 to 31/08/2016 DIRECT BOOKING OFFER We assure that you'll always get the best rate available when you book directly with us. Whether you book online or by email, our team are on hand to answer all your questions from pre-booking to check-in and even after you're gone. With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different - a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 

Additional Information about El Fenn

Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $315 - $842 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Fenn 4.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech
Hotel Style:
#15 Business Hotel in Marrakech
#16 Family Hotel in Marrakech
#27 Spa Hotel in Marrakech
#30 Romantic Hotel in Marrakech
#34 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from El Fenn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am convinced that whichever room you are allocated you will be impressed.”
  • The pink room. I just didnt want to leave
 of 5 bubbles ASinUK, 23 Feb 2017 | Read review
“Higher levels might be better if you want to hide away and relax in peace.”
 of 5 bubbles SydneySkier, 13 Feb 2017 | Read review
“The XL room will not disappoint !”
 of 5 bubbles Dilly9572, 11 Feb 2017 | Read review
“Courtyard rooms can be dark and noisy. Opt for first or top floor rooms for total peace and light.”
 of 5 bubbles 1234186338, 6 Feb 2017 | Read review
“Go big! The bigger suites are worth the extra dollars.”
 of 5 bubbles worldofT, 11 Jan 2017 | Read review
5 of 5