We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

El Fenn

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
El Fenn
El Fenn
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

826 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for El Fenn
See the most recent reviews
Showing 702: English reviews
England
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 October 2016 via mobile

Went here for a pre dinner drink. Walking through you get to see and experience a beautiful hotel. The rooftop is great with lots of different pockets to sit and drink. A great luxurious spot for a sunset drink

Helpful?
2 Thank KerrySpiers
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for taking the time to review your pre-dinner drinks at our rooftop restaurant. We are glad you enjoyer yourself and would be delighted if next time you are visiting Marrakech, that you will consider staying with us too. All the very best, El Fenn Guest Relations More 

London
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 October 2016

We were very impressed on arrival, the El Fenn didn't disappoint. We were in a Suite on the ground floor just by the courtyard pool which, for the main, was like having our own private pool. The suite was absolutely massive and perfect in every way. The only downside was that it was too hot for us to start setting... More 

Helpful?
1 Thank Fowler-Heard
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for taking the time to write a review of El Fenn. We are glad you enjoyed your stay with us, it was a pleasure to host you. All seasons here have special elements to them and indeed in the cooler months, the fires in the rooms are indeed a very popular feature. We hope you will return to... More 

Limassol, Cyprus
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 September 2016

I don't usually write reviews about hotels or restaurants, because I don't often feel so strongly about anything. However, this time I thought I needed to share our experience with you... This was the fifth Riad we stayed in in Marrakesh and was by far the most recommended. It's beautifully decorated, clean and charming. Big let down however is the... More 

Helpful?
4 Thank SuperM0
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for your feedback and we apologize that the service during your stay was not as it should have been. We were surprised and disappointed to read your review and only wish that during your stay, you had let us know that your expectations were not being met, we have no record of any complaints from you. As you... More 

London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 September 2016

Returning to somewhere you knew and loved after a few years absence could potentially raise a few questions in your mind, will it still have all of those ingredients that captivated you in the first place? Does it still have that particular, one of a kind uniqueness? Above all, and most importantly, could it have changed? There’s no fear of... More 

Helpful?
1 Thank mark_watts99
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for this wonderful review. Room 21 is indeed gorgeous and we could not be happier that you enjoyed what you loved about the hotel last time, as well as liking the new additions, such as our concept store. It was great to see you back here and we hope that you will not leave so long to visit... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 September 2016 via mobile

This is our second visit. This has to be one on the most relaxing places I have ever been. The staff are amazing and it was great to be recognised even after a year. The roof top is incredible and our rooms were stunning. Thank you for a fantastic stay

Helpful?
1 Thank Neil B
Louise20001, Guest Relations Manager at El Fenn, responded to this review

HI Neil B Thank you for taking the time to write a review. It was great to have you back to stay with us again. The whole team were very proud to read your review and of course recognised you, you were a very popular guest both times you have stayed with us! We very much look forward to hosting... More 

2 reviews
Reviewed 19 September 2016

what a wonderful hotel: service great, food extraordinary, rooftop with pool and cushions all around for a glass of wine, calm, great mix of traditionell and european food and the design of every room just stunning.

Helpful?
Thank Babette B
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for this excellent review. We are really pleased you enjoyed the service, food, pools and everything else we offer. We hope that we will have the pleasure of hosting you again in the not too distant future. All the best, El Fenn Guest Relations More 

San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 September 2016 via mobile

My husband and I almost cried when we left. No, not out of unhappiness. Not because we were leaving one of the most peaceful hotels we had ever experienced but because of the people we got to know during our stay at El Fenn. It sounds cliche to say it "feels like home" but it did. The staff were fantastic,... More 

Helpful?
1 Thank clane826
Louise20001, Guest Relations Manager at El Fenn, responded to this review

What a fabulous review, Thank you. It was a great pleasure to host you. Nothing could be better to read than El Fenn is your favourite hotel in the world!! Our aim is that all guests feel like it's their home, so we are delighted that we are getting that right. Please don't wait too long to come back and... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 September 2016 via mobile

Visited this hotel one evening just for drinks. Stunning views, specially during sunset. Next day we went back for dinner after Terrase des Epices was closed (even though we had a reservation): tasty food; more options than just Moroccan food. The interior design of the hotel is incredible. Great place to end your day in Marrakesh.

Helpful?
1 Thank Alina A
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thanks for taking the time to write a review of our restaurant. We are all really happy that you enjoyed your evening and hope that next time you are travelling to Marrakech, that you will consider staying with us or dining with us again. Many thanks. El Fenn Guest Relations More 

Melbourne, Australia
2 reviews
Reviewed 16 September 2016

What an amazing experience ! Great staff who can't help you enough, wonderful pools to relax in and amazing adventure just outside your door step. My partner and I stayed in for a whole day to relax after our travels to get there and loved the peace and quiet before venturing out to the nearby markets. Our 3 day stay... More 

Helpful?
Thank Shane F
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Hello Shane F, Thank you for this wonderful review. It was a great pleasure to host you and are so pleased you enjoyed your stay as much as you did. We hope that next time, you will find time to stay a little longer. Thanks for raving about El Fenn to your friends, we will be happy to host them... More 

Utrecht, The Netherlands
1 review
Reviewed 15 September 2016

If you think that you've seen beautiful hotels before, you haven't stayed at El Fenn. This hotel is next level in giving you the most wonderful experience you could expect from a hotel. It is everything you hoped for and more. Located in the medina, the old centre of Marrakech, Djemaa el Fna within walking distance and the souks in... More 

Helpful?
Thank pjotrendt
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for your wonderful review of El Fenn. Your review made us all really proud and Belaid and the entire team will be delighted to have received such a warm mention. The "Home away from home" feeling is exactly what we are aiming for, so we are extremely happy that you felt this way here. We are pleased you... More 

1,023 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (642)
Viewed
Hotel & Grounds (208)
Viewed
Room/Suite (74)
Viewed
Bathroom (18)
Viewed
Pool/Beach Area (31)
Viewed
Dining (37)
Viewed
View from Room (14)
Viewed
Family/Play Areas (1)
Viewed
Other (259)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (348)
Viewed
Amenities (15)
Viewed
Courtyard Room (30)
Viewed
Junior Suite (73)
Viewed
Pool (12)
Viewed
Dining (25)
Viewed
Suite with Private Pool (103)
Viewed
The Hotel (90)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (15)
Viewed
View from Room (2)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Marrakech hotels
0.5 km away
La Maison Arabe
La Maison Arabe
#19 of 512 in Marrakech
1,780 reviews
1.1 km away
Riad Dar Anika
Riad Dar Anika
#6 of 512 in Marrakech
1,047 reviews
0.1 km away
Maison MK
Maison MK
#7 of 512 in Marrakech
729 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Palais Sebban
Palais Sebban
#63 of 512 in Marrakech
543 reviews
1.2 km away
La Sultana Marrakech
La Sultana Marrakech
#30 of 512 in Marrakech
1,013 reviews
1.1 km away
Riad Kheirredine
Riad Kheirredine
#2 of 512 in Marrakech
1,428 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Special Offer From 11/05/ 2016 to 31/08/2016 DIRECT BOOKING OFFER We assure that you'll always get the best rate available when you book directly with us. Whether you book online or by email, our team are on hand to answer all your questions from pre-booking to check-in and even after you're gone. With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different - a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 

Additional Information about El Fenn

Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $278 - $835 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Fenn 4.5*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Orbitz, TripOnline SA, Odigeo, Travelocity and Agoda so you can book your El Fenn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech
Hotel Style:
#15 Business Hotel in Marrakech
#16 Family Hotel in Marrakech
#28 Spa Hotel in Marrakech
#30 Romantic Hotel in Marrakech
#31 Luxury Hotel in Marrakech
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from El Fenn staff and other travellers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from El Fenn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try room 21.”
  • This is just the bedroom of our suite!
 of 5 bubbles SiriuslyOz, 9 Nov 2016 | Read review
“Higher rooms are quieter”
 of 5 bubbles 492jacquit, 9 Nov 2016 | Read review
“If you cannot get a room in the main building, make sure Hamoud is in the Annex to assist you.”
 of 5 bubbles Alfredo8074, 30 Oct 2016 | Read review
“Many rms face courtyards and have no windows other than courtyard facing so it's light or privacy........like most riads”
 of 5 bubbles rivey2016, 29 Oct 2016 | Read review
“Ground floor room #2,,,,the best !”
 of 5 bubbles ShaneF772, 15 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay