We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Dar es Salaam
Log in Join
More
    Help Centre

    Dar es Salaam Serena Hotel

    679 reviews
    #12 of 99 Hotels in Dar es Salaam
    Save
    Ohio Street | P.O. Box 791, Dar es Salaam, Tanzania
    Expedia.com
    US$262
    US$232
    View Deal
    SAVE US$30
    Booking.com
    US$247
    View Deal
    Travelocity
    US$232
    View Deal
    Agoda.comUS$247
    Orbitz.comUS$232
    CancelonUS$262
    View all 10 deals
    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Expedia.com
    US$232
    Booking.com
    US$247
    Travelocity
    US$232
    Agoda.com
    US$247
    Orbitz.com
    US$232
    Cancelon
    US$262
    Priceline
    US$247
    Hotwire.com
    US$232
    TripAdvisor
    US$232
    Hotels.com
    View all 10 deals
    Collapse deals
    All photos (309) 309
    Full view
    Certificate of Excellence
    Traveller (281)
    Room & Suite (73)
    Dining (44)
    Overview
    4.0
    679 reviews
    • Excellent26%
    • Very good51%
    • Average19%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “executive floor”(18 reviews)
    “buffet restaurant”(7 reviews)
    “business district”(13 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Outdoor pool
    Non-Smoking Rooms
    Airport Transportation
    Family Rooms
    5 Star Hotel
    All hotel details
    Contact Info
    Ohio Street | P.O. Box 791, Dar es Salaam, Tanzania See on map
    Rooms
    29 Apr30 Apr
    |
    1 room, 2 adults, 0 children
    Standard Room
    Getting you more information on this room More
    Free Cancellation
    Book now, pay at stay!
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$232.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Dar es Salaam hotels with availability
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "056cb41db6c34f52aac84ac0b2c71e3e", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":305514,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[119260813],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":4,"year":2018},"checkout":{"day":30,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":232,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"056cb41db6c34f52aac84ac0b2c71e3e","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":262,"lowestMetaPrice":232,"additionalPartner":false,"highestMetaPriceDisplay":262,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":262,"lowestMetaPrice":232,"highestMetaPriceDisplay":262,"hotelName":"Dar es Salaam Serena Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA1NmNiNDFkYjZjMzRmNTJhYWM4NGFjMGIyYzcxZTNlIiwiQUlLIjoiMTlmZjA4ZmNlNjQyNGU5NmJjYzRhZGM1ZTRlM2YzNjYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/04/2018", "checkOut": "30/04/2018", "lowestPrice": "US$232", "hasDates": true, "hacComplete": true, "contentIdMappings": {"119260813":"TravelClickIB50"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Reviews (679)
    Write a Review
    There are newer reviews for Dar es Salaam Serena Hotel
    See the most recent reviews
    Filter reviews
    594 results
    Traveller rating
    159
    281
    120
    23
    11
    Traveller type
    Time of year
    LanguageEnglish
    More languages
    159
    281
    120
    23
    11
    Show reviews that mention
    All reviewsexecutive floorbuffet restaurantbusiness districtstar hotelroom servicebusiness hotelswimming poolmain restaurantbusiness tripan upgradeprawnseast africacomfortable stayrooms are spaciouscleaning staffstayed here for one nightenjoyed my stay
    FilterEnglish
    Updating list...
    11 - 15 of 594 reviews
    Reviewed 18 February 2018 via mobile
    Nice

    I have been in this hotel recently and it was my first time in Tanzania and in the hotel itself. Firstly - very good location, from my window I even could see a bit of an ocean. The territory around is spacious, very beautiful and...More

    1  Thank Olya K
    Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 20 February 2018

    Dear Olya K, Your review is excellent and well appreciated by the team at Dar es Salaam Serena Hotel, thank you!. We look forward to hosting you again, we are delighted that you enjoyed your stay with us. Sincerely, Rahim

    Reviewed 16 February 2018 via mobile
    Serena Hotel Dar Es Salaam

    Hotel is lovely besides the shower bath! The pool and gym are lovely but don’t expect any Service around the pool!! In general, lack of customer service and experience made the stay less pleasurable...

    Thank Brambo777
    Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 17 February 2018

    Dear Brambo777, Thank you for your review. We appreciate your feedback on service levels, a complete review will be undertaken. Please accept our sincere apologies for the lack of service, immediate improvements will be made. Sincerely, Rahim

    Reviewed 9 February 2018
    Dinner.

    Although we were not guests staying in the hotel, I feel the need to write the diner experience. Myself and my wife decided to have dinner at Serena Hotel recently. This is not the first time to have dinner here. We had breakfast in the...More

    1  Thank _pietersronnie
    Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 11 February 2018

    Dear pietersronnie, Thank you for your excellent review, which is appreciated. I recommend the Wednesday Seafood evening at the Serengeti Restaurant on your next visit. We look forward to hosting you again. Sincerely, Rahim

    Reviewed 2 February 2018 via mobile
    Good

    It was a business trip and did not expected to be this much from Tanzania. Nice hotel nice breakfast great deal nice location good staff. Must stay once. I had enjoyed the stay. Nice rooms with good cleanliness.

    Thank assham
    Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 3 February 2018

    Dear Assham, Thank you for taking the time to post a review of our hotel. I am delighted that you enjoyed your stay with us and we look forward to hosting you again. Sincerely, Rahim

    Reviewed 31 January 2018 via mobile
    Good Hotel

    One of the good hotel in The town and even in Dar es salaam.Service is really good.Even food is also tasty.You can enjoy the get together in this hotel.As it is in the town,You can enjoy the shopping in an around.More

    Thank SURAJSMILE
    Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 1 February 2018

    Dear KALATHINGAL, Thank you for your positive review. I am delighted that you enjoyed your stay as well as the food. We look forward to your next visit and hopefully you will be here over the weekend where you have the opportunity to visit our...More

    View more reviews
    123456…119
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Spa
    Hotel Amenities
    Business Centre with Internet Access
    Meeting Rooms
    Airport Transportation
    Dry Cleaning
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Spa
    Outdoor pool
    Details
    Price range
    US$224 - US$394 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #10 Luxury Hotel in Dar es Salaam
    #10 Business Hotel in Dar es Salaam
    Room types
    Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$224 - US$394 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #10 Luxury Hotel in Dar es Salaam
    #10 Business Hotel in Dar es Salaam
    Room types
    Non-Smoking Rooms, Family Rooms
    Show More
    Show Less
    Add Photo Photos
    All photos (309) 309
    Full view
    Traveller (281)
    Room & Suite (73)
    Dining (44)
    Pool & Beach (18)
    Business Centre & Event Rooms (7)
    See all
    Questions & Answers
    Ask a question
    See all 8 questions
    Hassan H
    8 September 2017|
    AnswerShow all 3 answers
    Response from Ajei2000 | Reviewed this property |
    The course is run independent of the hotel although hotel guests have access to the course and enjoy discounted rates on green fees. The value you get as a resident in the hotel is access to a private member's club and... More
    1
    Vote
    PapaTosin
    28 January 2017|
    AnswerShow all 6 answers
    Response from Sandip B | Reviewed this property |
    The hotel is very flexible but you put your request early and don't check in at 3 am at least 5 am they will request to have your breakfast following day or depends on your booking plan . No doubt Serena dar Es salaam is the... More
    1
    Vote
    craig m
    14 August 2016|
    Answer
    Response from ewottermann | Reviewed this property |
    Yes
    0
    Votes
    123
    Room Tips
    "6th and 7th floor, pool facing"
    Read review
    "even number rooms face the sea.."
    Read review
    "Ask for a room with a golf course view otherwise you will be looking over the carpark"
    Read review
    "no clue..."
    Read review
    Show More
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing