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Ohio Street | P.O. Box 791, Dar es Salaam, Tanzania
Ohio Street | P.O. Box 791, Dar es Salaam, Tanzania
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Serena was my always favourite and I liked it from when it was earlier Movenpick. Good comfortable rooms with internet connections. Breakfast spread was always good with variety. Both local and western collections. Also like the themed dinner spreads. Location is in city center
Thank Chandra294265
Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 10 August 2017
Dear Chandra294265,
Thank you for your review and we are grateful for your continued support. I hope that you are enjoying the newly renovated areas of the hotel and we look forward to welcoming you back soon.
Sincerely,
Rahim
I am not sure where the 5 stars are coming from but in North American standard, this hotel is not more than a 3 star one.
The service is very good as well as the food but the rooms are mediocre.
The bar at the...More
Thank Nitsanw
Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 8 August 2017
Dear Nitsanw,
Your review is appreciated. We strongly believe that the key ingredient for a five star hotel apart from the product is the friendliness and service of the staff which I believe exceed or match the finest in North America. Our employees are warm...More
A pretty good hotel, that seems to be one of the better options in this part of the city. I would stay here again, although you will be disappointed if you are expecting a four or five star hotel. It does not have the fit...More
Thank McKelapa
Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 8 August 2017
Dear McKelapa,
Thank you for your review. We are undergoing a phased renovation of the hotel and the rooms will be the next phase of the renovations. Meanwhile the new Restaurants, Bars, Health Club and ground floor lobby and reception areas have been completed to...More
We spent three nights here and enjoyed their buffet dinner, breakfasts, and ala carte menu. The room is comfortable, serviceable. Quiet. The personnel are very helpful and a pleasure to work with. The food is varied and above average. We ate well. Security is practiced...More
Thank rogerjm
Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 9 August 2017
Dear Rogerjm,
Thank you for taking the time to post your review. We are delighted that you enjoyed your stay with us and we look forward to hosting you again.
Sincerely,
Rahim
Hotel location is good. Rooms are clean. There are 2 restaurants and a bar at the hotel. Garden is beautiful. Hotel is totally safe. Staff is reallt friendly and helpful. I stayed for 4 nights and enjoyed it.
Thank volkan d
Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 7 August 2017
Dear Volkan d,
Thank you for taking the time to post your review. We are happy to note that you found the hotel safe and the staff helpful. We look forward to hosting you again.
Sincerely,
Rahim
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Spa
Outdoor pool
Details
Price range
US$225 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#6 Luxury Hotel in Dar es Salaam
#10 Business Hotel in Dar es Salaam
Room types
Non-Smoking Rooms ,
Family Rooms
Number of rooms
230
Reservation Options
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The course is run independent of the hotel although hotel guests have access to the course and enjoy discounted rates on green fees. The value you get as a resident in the hotel is access to a private member's club and... More
The course is run independent of the hotel although hotel guests have access to the course and enjoy discounted rates on green fees. The value you get as a resident in the hotel is access to a private member's club and facilities such as the course as well as some discounts on the green fees. The hotel can also help you with the booking.
The hotel is very flexible but you put your request early and don't check in at 3 am at least 5 am they will request to have your breakfast following day or depends on your booking plan . No doubt Serena dar Es salaam is the... More
The hotel is very flexible but you put your request early and don't check in at 3 am at least 5 am they will request to have your breakfast following day or depends on your booking plan . No doubt Serena dar Es salaam is the best and has been my favorite choice . I cannot assure you that they will consider your request but usually if rooms are available they do consider it .
Regarding the airport pick up I think they charge 50$ best advice take a uber in dar very cheap indeed I am not sure if uber service is available at airport . You will experience the African Swahili heritage with there new architecture work and there staff is very courteous .
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