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All reviewsmetal detectorthe staff are super friendlynice view of the cityroom serviceon a daily basishotel securityfabulous locationfrench embassybreakfast buffetcentral locationcomfy bedfront officeexcellent hotelbusiness hotelavenuetunisiamedina
Very poor service, I gave them my laundry at 7:30 am and supposed to receive it same day but they lost it, I spoke with front desk staff and they did nothing just don't worry will find it, no manager you can speak with, waiting...More
Thank Mohammed A
Response from BasmaS345, Guest Relations at Africa HotelResponded today
Dear Mr. Mohammed Alkhateeb,
Thank you for taking the time to review your stay at our hotel... We feel very sorry to hear that you have been disappointed by the services you have received during your last stay.
Please accept our apologizes for the inconvenience...More
Hôtel Africa is ideal for business meetings as it is centrally located on the Bourguiba Avenue.
Rooms are nicely designed, clean and functional. Front Office staff are most helpful too.
However, they should perhaps act faster when guests seek assistance: it took a while for...More
Response from Basma S, GUEST RELATIONS at Africa HotelResponded 3 weeks ago
Thank you very much for your lovely comment about your recent experience at Africa hotel Tunis.
Be sure that we will take your comments regarding the actions of our staff in order to amiliorate our hotel services .
We look forward to welcoming...More
I stayed in hotel africa for 1 week , and was well treated despite some issue such as the TV model and the non variety of the channels .
I want to offer special thanks to the hotel guest -services manager , and to all...More
Response from Basma S, Guest Relations at Africa HotelResponded 10 August 2018
Thank you very much for your lovely comment about your recent experience at Africa hotel Tunis. It is a pleasure to read that you appreciated our services providing by the hotel's staff and that you passed a great time at Africa Hotel. We...More
Nice hotel in center of Tunis but the staffs at reception very rud not polite they tried the charge me to pay for hotel that already payed with hotel.com when I complained to to the Hotels.com they stayed it okra it was a mistake I...More
Response from Dhouha A, Guest Relations at Africa HotelResponded 23 July 2018
We thank you for taking the time to post your comments about your last stay at the Africa Hotel.
We regret learning that we unfortunately could not meet your expectations with regards to your remarks on the evoked services, please be assured that...More
The hotel is terrible by all means, keep your eyes on your valuable items because if anything is taken from your room, the staff first target will be to push the responsibility away from themselves and will not give you any kind of support. YOUR...More
Thank Bobo B
Response from Dhouha A, Guest Relations at Africa HotelResponded 19 July 2018
Thank you for taking the time to post your review on Africa Hotel-Tunis, further to your recent stay with us and thank you for your feedback on your experience.
We are very sorry to read that we did not reach your expectations and...More