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Elephant Hills Resort

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497 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Dorchester, United Kingdom
Reviewed 17 October 2015

Our stay here, although quite short, was superb. At the end of a very hectic couple of weeks travelling throughout Zimbabwe, it was such a wonderful place to stay for a wind down. The hotel was immaculate, the staff were very helpful and polite, the food was amazing. A very large swimming pool, a golf course, tennis courts and a...

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Helpful?
Thank Sue H
NKO M, General Manager at Elephant Hills Resort, responded to this review

Good Day, Thank you for taking time to review your stay with us. We are very pleased to hear that our staff, food and services made your stay pleasant. Thank you once again for your support we look forward to hosting you again.

Amersham
Reviewed 9 October 2015

A really welcoming hotel with such friendly, helpful and pleasant staff. The room was spacious with a balcony that overlooked the grounds. Each morning we were greeted by impala. warthogs and monkeys. The hotel had 3 big conferences while we were there; however the service and food standards were excellent. This is a first class base for Victoria Falls and...

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1Thank HydeHeathern
NKO M, General Manager at Elephant Hills Resort, responded to this review

Good day, Thank you for taking time to share with us your experience at the Elephant Hills Resort. We appreciate your compliments about our staff, rooms, food and service to note this has been shared with the team who are delighted by this. We look forward to welcoming you again at the Elephant Hills Resort.

Kampala, Uganda
Reviewed 8 October 2015

Check in, considering we were a group, was swift and took place in a separate area where even a welcome drink was offered. Room allocation was prompt and porters were available to wheel the bags to the rooms which arrived less than a minute after I had reached my room. Due to the time of day was dinner imminent, served...

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Thank Safariafficionado
NKO M, General Manager at Elephant Hills Resort, responded to this review

Good Day, Thank you so much for staying at The Elephant Hills Resort. We appreciate your patronage and feedback. Your compliments about check in, food, rooms, staff and service are well appreciated. We are delighted that you had a wonderful experience, and we look forward to welcoming you back at the hotel again.

Harare, Zimbabwe
Reviewed 4 October 2015

The rooms are spacious and well air conditioned. The staff is friendly and welcoming making your stay comfortable. Elephant Hills location and view is excellent and strategic coupled with the Sunset cruising which was just excellent.

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1Thank claras981
NKO M, General Manager at Elephant Hills Resort, responded to this review

Good day, Thank you for your valuable feedback and support. I am glad that you had a great stay and found our services to be of quality. Compliments about our staff are very well appreciated. We are delighted your stay with us was worthwhile, and look forward to welcoming you back.

Jacksonville, Florida
Reviewed 1 October 2015

All employees very helpful to our group of 44 on a three day adventure there.The resort was very busy with several conferences also there The hotel provides a free shuttle during the day into town The buffet breakfast was elaborate ! Especially good was the coffee machine with so many choices Customer service available for all day We booked special...

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1Thank Carolyn R
NKO M, General Manager at Elephant Hills Resort, responded to this review

Good day, Thank you so much for taking time to give us feedback on your experience during your stay with us here at the Elephant Hills Resort. We are delighted to know that our breakfast and service was of great value to you. This has been shared with our Executive Chef and his team who are delighted and inspired by...

Maputo, Mozambique
Reviewed 30 September 2015

Despite we have booked the transfer service from the airport to the hotel, nobody was expecting us on the airport when the flight arrived. When contacted by phone, the hotel was not able to solve the situation. After waiting for more than one hour, we took a lift with an airport employee that was going to the city. We complained...

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Thank lancista
Manchester, United Kingdom
Reviewed 30 September 2015

The hotel is situated 5 minutes in a taxi from the Victoria Falls town 8 minutes from the railway station. It is in a beautiful location, the room overlooked the river and on arrival, monkeys, wart hogs and impala were grazing in the grounds. The lounge bar has a fantastic view of the golf course. The room was comfortable although...

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1Thank Neil H
Leeds, United Kingdom
Reviewed 29 September 2015 via mobile

We were coming from Croc Farm one afternoon, so decided to take a brief tour around Elephant Hills before our next activity. I was so impressed by the views !!! Stunning and breath-taking especially the pool area and the serene landscape of the golf course. On my last day, I had the pleasure of checking out Elephant Hills again, this...

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1Thank Kaymore_T
Harare, Zimbabwe
Reviewed 28 September 2015

We stayed at the Elephant hills for our annual conference. we had a great stay, despite the big number and early check .There were no delays the staff were very freindly. we had a wonderful time , nice cuisine with variety.

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Thank waltertarirot
Harare, Zimbabwe
Reviewed 28 September 2015

my stay at the elephant hills was a memorable one the service was very excellent , the rooms were clean ,location is good . I am sure the hotel can embark on continuous improvement so that it becomes a world class

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Thank Z8556WIbrianm

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
This majestic hotel, aptly named after the gentle giant of the bush (the elephant) merges seamlessly into its natural environment. Elephant Hills Resort has 276 rooms ranging from the impressive presidential suite to cool and spacious standard rooms. All rooms are ethnically decorated creating a combination of African ambiance with comfort and elegance. Each bedroom has modern amenities including air-conditioning, digital satellite television, bar fridge and en-suite bathroom. ... more   less 

Additional Information about Elephant Hills Resort

Address: 300 Park Way Drive, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: $181 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Elephant Hills Resort 4*
Number of rooms: 276
Reservation Options:
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Also Known As:
Elephant Hills Hotel
Elephant Hills Victoria Falls
Hotel Style:
#6 Business Hotel in Victoria Falls
#6 Spa Hotel in Victoria Falls
#9 Romantic Hotel in Victoria Falls
#9 Luxury Hotel in Victoria Falls
#10 Family Hotel in Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from Elephant Hills Resort staff and other travellers.
14 questions
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Questions? Get answers from Elephant Hills Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the ones on the upper floor which face the falls and Zambezi river”
 of 5 bubbles KevMaf007, 18 Jan 2017 | Read review
“Good view on the 4th floor. Nice scenery.”
 of 5 bubbles brightonn2017, 3 Jan 2017 | Read review
“It was just the frogs for the sleep but not a problem rather funny really ”
 of 5 bubbles G7093YEmichaelg, 27 Dec 2016 | Read review
“-Upgrade air conditioning gadgets especially those which do not make so much noise. ”
 of 5 bubbles D3415APtm, 12 Dec 2016 | Read review
“Rooms overlooking the back yard are too nice”
 of 5 bubbles honestmasiya, 7 Dec 2016 | Read review
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