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Elephant Hills Resort

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Traveller (423)
Room & Suite (94)
Pool & Beach (38)
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Overview
  • Excellent38%
  • Very good44%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“tennis courts”(8 reviews)
“conference room”(7 reviews)
“zambezi river”(44 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (738)
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Traveller rating
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275
92
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7
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265
275
92
22
7
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All reviewstennis courtsconference roomzambezi riverevery hourenjoyed my staymonkeys and baboonshotel is situatedhotel shuttleshuttle servicethe air conditioningfree shuttlesunset cruisehelicopter ridemosquito netnational parktowngrounds
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121 - 125 of 661 reviews
Reviewed 1 October 2017

This is a very nice hotel with no major faults. It would be ok for a large group but for individuals who are looking for a place that fits in to the area I would suggest other places. the food could be a lot better

Thank Ed P
Response from NKO M, Manager at Elephant Hills ResortResponded 17 October 2017

Thank you. Your observation and comments have been noted. Regards

Reviewed 30 September 2017

A had a very good experience a this hotel, because everything was efficient and friendly. I strong recommend this hotel to other people. Thank you very much Elephant Hills´staff for a confortable stay in Victoria Fals.

Review collected in partnership with this hotel
Thank K9227JYcarloss
Response from NKO M, Manager at Elephant Hills ResortResponded 17 October 2017

Thank you very much for the kind and encouraging feedback. The management and staff at Elephant Hills Resort are delighted by your comment and grateful that you will recommend other people to stay with us. Regards

Reviewed 29 September 2017

Stayed one night when the hotel was packed for a conference. The meals includimg a dinner, breakfast and two lunches were very well prepared and plentiful. However the with the one lunch by the pool - service was rather slow and the wait staff appear...More

Thank Kufunda
Response from NKO M, Manager at Elephant Hills ResortResponded 17 October 2017

Thank you very much for your feedback. Your comments on the pool service have been noted and addressed. Your compliment of the check in and check out process efficiency is very much appreciated and we are indeed delighted to know that you never get tired...More

Reviewed 29 September 2017

The check in process was not as smooth as per my last visit to the hotel, only managed to get a room after 3pm, suppose the hotel was overwhelmed. The waiters seemed to be confused and were not sure of what they were supposed to...More

Review collected in partnership with this hotel
Thank Masimba C
Response from NKO M, Manager at Elephant Hills ResortResponded 16 October 2017

Thank you very much for the review. Ordinarily our check in time is 1430hrs and our check out time is 1030hrs but due to some flight arrival times we do occasionally face some challenges. We will endeavour to ensure we make our guests comfortable during...More

Reviewed 28 September 2017

Its a good place, you will enjoy be it on business or leisure. The rooms are good and the service by staff is also welcoming and very hospitable. There is need to improve however on the conduct and communication skills of some of the banqueting...More

Review collected in partnership with this hotel
Thank 274macbethm
Response from NKO M, Manager at Elephant Hills ResortResponded 16 October 2017

Thank you very much for the review. Your comment on our staff is very much appreciated. We also take note of your observation and we will continue to do some refresher training on verbal etiquette to ensure we deliver excellent service. Once again thank you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$169 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Victoria Falls
#7 Spa Hotel in Victoria Falls
#9 Family Hotel in Victoria Falls
#9 Romantic Hotel in Victoria Falls
#9 Luxury Hotel in Victoria Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$169 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Victoria Falls
#7 Spa Hotel in Victoria Falls
#9 Family Hotel in Victoria Falls
#9 Romantic Hotel in Victoria Falls
#9 Luxury Hotel in Victoria Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (423)
Room & Suite (94)
Pool & Beach (38)
Dining (14)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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여 최
8 February 2018|
AnswerShow all 4 answers
Response from LIR8 | Reviewed this property |
I know they have two beds in a room for sure, as I traveled with a friend and we had two beds. they probably will have a roll away or something to accomodate your needs. I would send an email to the hotel. The hotel is... More
0
Votes
nyflo915
3 January 2018|
AnswerShow all 2 answers
Response from Marjory1 | Reviewed this property |
Hi, Elephant Falls is a great hotel and there is a tours desk in the foyer. We had pre booked our tours with 'Shearwater Victoria Falls' and were very pleased with everything. A Shearwater rep is at the hotel on the Tours... More
0
Votes
Anneline G
12 October 2017|
AnswerShow all 3 answers
Response from Lynne S | Reviewed this property |
The problem with all inclusive is you might not be around for lunch or you may want to go out e.g. to the Boma or another restaurant as there are so many places to eat out it would be sad to limit your options.
1
Vote
Room Tips
"Luxurious and very relaxing . Lovely furnishings"
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"River view, upper floors - we loved the views!"
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"Ask for a room with a view of the falls or golf area, I guess the odd numbers, as the view is much prettier."
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"Choose the rooms facing Victoria City in Zambia you get to see the might Zambezi too."
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