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Elephant Hills Resort

Expedia.comUS$172*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Elephant Hills Resort
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550 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Rochester, United Kingdom
Reviewed 18 May 2016

We had a room on the top floor overlooking the magnificent gardens. When we opened our patio doors in the morning we were able to see the spray for the falls themselves and a family of elephants in the Zambezi Game Park in which the hotel stands. The rooms are excellent and very comfortable indeed with good air conditioning, in-room...

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Helpful?
1Thank David B
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear David B Thank you for the review of your stay with us. On behalf of the Management and staff of the Elephant Hills Resort, l would like to express happiness in the uplifting and motivating comments you have shared. Indeed we will continue to maintain the good standards of quality service in seeking to ensure high guest satisfaction. It...

Johannesburg, South Africa
Reviewed 25 April 2016

Very clean hotel, great staff always ready to assist and a very relaxing environment. Conducive for business meetings and great for family holidays. Very secure and close to both the Victoria Falls and the Zambezi river.

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Helpful?
Thank 245fn
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear 245fn Thank you for the review of your stay with us. It gives us delight to note the positive and encouraging comments you shared regarding the service staff and the location too. We are glad that you found us to be suitable not only for the business meetings you did but, also as a family-friendly environment. We look forward...

London, UK
Reviewed 25 April 2016

Staff extremely helpful and friendly (hello to Shepherd!). Nice room, the larger ones are on the lower floors. Bathroom could do with a bit of a refurb though. Vast majority of the rooms overlook the nice grounds and the pool area which constantly attract vervet monkeys, baboons and warthogs. The breakfast spread was excellent. A few km out of town...

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Helpful?
Thank hippriest
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear hippriest Thank you for the review of your stay with us. Your greetings to Shepherd were passed on and well received. We are happy to note your pleasure with the wildlife around the property grounds and food service. However, kindly take note that the hotel is now under new management and has since undergone a major refreshed look covering...

harare
Reviewed 22 April 2016

We traveled for a doctors conference. Good hotel for the family. Great swimming pool and beauty spa. Warthogs and antelopes roaming around beautifully. My family loved it and we would come here again!

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Helpful?
1Thank tendaiHarare
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear tendaiHarare Thank you for the review of your stay with us. We appreciate that our services and facilities suited your needs during your stay. It was our pleasure to have hosted your family here. Guaranteed it will be another pleasure to welcome you back to the Elephant Hills Resort. Kind regards NKO M

Francistown, Botswana
Reviewed 5 April 2016

The overall environment was quite relaxing, and the facility is cleanly kept. The serious challenge with the hotel are mosquitoes. The sitting area or the foryer is not habitable at all times because of Mosquito.

Review collected in partnership with this hotel
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Helpful?
1Thank innocentm568
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear innocentm568 Thank you for the review of your stay with us. We are happy to note your satisfaction with our housekeeping which is continuously kept up to the highest possible standards. The spraying of mosquitoes and general preventive measures taken against them is ongoing. It is an area kept under constant monitoring. We do hope that this will in...

Johannesburg, South Africa
Reviewed 29 March 2016

Our first time in Zim, and what a place to stay, the setting is amazing, the hotel tastefully decorated, but the best part, THE STAFF!!!! If you want truly amazing service with a warm african smile, look no further! LOVE LOVE LOVE!!!

Review collected in partnership with this hotel
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Helpful?
Thank 90kdog
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear 90kdog Thank you for the review of your stay with us. We are humbled, to say the least, by your uplifting comments, which have been shared with the entire service team here. It is our pleasure to keep smiling for our valued guests' satisfaction. Looking forward to welcoming you back in the near future. Kind regards NKO M

Ishaka
Reviewed 25 March 2016 via mobile

From the host, to the guides...I would really like to go back there. Friendly staff, and they even catered for the extra guest we had in the room.Punctuality, a trait they were keen to keep. The guide were very informative, even walking us through the culture and bring us comfortably close to the locals. The wildlife was a pleasant site...

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Helpful?
1Thank Bamutorana T
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear Tracy M.K.B. I would like to express delight in the valuable feedback you have shared about us. It is good to note that not only our service but, the team behind it met with your expectations, we will strive to maintain this level. We look forward to welcoming you back. Kind regards NKO M

Miami
Reviewed 24 March 2016

Totally amazing holiday!!! Sad that it was so short. Definitely coming back to Elephant Hills but this time for a longer stay. Would love to have my wedding at the breath -taking Golf Course surrounded by those beautiful Impalas!!!

Review collected in partnership with this hotel
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Helpful?
1Thank l0venessc
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear l0venessc Thank you for the review of your stay with us. It is a delight to receive such inspiring feedback. We are happy you took the time to visit our Golf course and it will be a certain pleasure to be given an opportunity to host you again. Kind regards NKO M

Port Elizabeth, South Africa
Reviewed 8 March 2016

The hotel staff are welcoming and friendly. There was confusion about traveling with the shuttle for departures more than once. Make extra sure of the information and take a name, as shift changes may not have the same staff. The rooms were spacious, if not light filled. Food was good and breakfast the best meal of the day. The pool...

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Helpful?
1Thank poppins22
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear poppins22 Thank you for the review of your stay with us. It is good to note that you appreciated the work in progress. We look forward to refreshing not only the look of the hotel but the feel as well. l can assure you that our service team will be ready and waiting to afford you the warmest hospitality,...

victoria
Reviewed 2 March 2016

We weren't too sure what to expect knowing that Zimbabwe's employment rate is around 70 plus % so imagine our delightful surprise when our bus drove up to this huge, luxurious golf resort with staff eager to assist. We were greeted with a little champagne glass of juice and nice white hand towels for freshening up. How classy! From there,...

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Helpful?
Thank bobgloria
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear bobgloria Your wonderful feedback is well received and appreciated, thank you. We humbly acknowledge your high commendation for Edmore, one of our best waiters and the general atmosphere and services you found here. It is a delight to note that we met with your expectations and l can assure you that we will continue to give our best quality...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
This majestic hotel, aptly named after the gentle giant of the bush (the elephant) merges seamlessly into its natural environment. Elephant Hills Resort has 276 rooms ranging from the impressive presidential suite to cool and spacious standard rooms. All rooms are ethnically decorated creating a combination of African ambiance with comfort and elegance. Each bedroom has modern amenities including air-conditioning, digital satellite television, bar fridge and en-suite bathroom. ... more   less 

Additional Information about Elephant Hills Resort

Address: 300 Park Way Drive, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: $182 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Elephant Hills Resort 4*
Number of rooms: 276
Reservation Options:
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Also Known As:
Elephant Hills Hotel
Elephant Hills Victoria Falls
Hotel Style:
#5 Spa Hotel in Victoria Falls
#6 Business Hotel in Victoria Falls
#9 Luxury Hotel in Victoria Falls
#9 Romantic Hotel in Victoria Falls
#10 Family Hotel in Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from Elephant Hills Resort staff and other travellers.
19 questions
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Questions? Get answers from Elephant Hills Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Refer to cleanliness complaints above and improve.....”
felistasm2017, 14 May 2017 | Read review
“One basin water tap was malfunctioning. Checks could have been done and problem sorted before processing check ins.”
541sylvesterb, 12 May 2017 | Read review
“Zambezi river view wing!”
dnjerere, 11 May 2017 | Read review
“Rooms floor 3 and above facing the jungle, Zambezi and a view of the Victoria Falls from a distance”
  • Room view from the door, table, chairs, mosquito nets for a great nights rest!
  • Our son watching the monkey on the balcony from inside the room through the binoculars!
sonies2014, 7 May 2017 | Read review
“Try get falls view rooms”
drambuie36, 6 May 2017 | Read review
5 of 5
Expedia.com
US$172* /night
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Booking.comUS$274
Hotels.comUS$173
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Prices are for 1 room, 2 adults
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