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The Victoria Falls Hotel

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2,154 Reviews from our TripAdvisor Community

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Showing 1,665: English reviews
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Paducah, KY
Reviewed yesterday NEW

Recently spent one night at the Victoria Falls Hotel and was extremely pleased with our choice. The service is exemplary from the second we arrived at the hotel being handed a wet, cold washcloth and drink to the time that we left. Everyone was genuinely happy! Our room was large and comfortable and we loved taking our time to walk...

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Helpful?
Thank jdvmd
HOTEL’S FAVOURITE REVIEW
Reviewed 12 February 2017

If you are visiting Victoria Falls, this hotel is Fantastic. Has charm and art, the grounds are pristine Our room was fantastic, large with a beautiful view. They have a pianoist playing in the main area, he is wonderful. I would recommend this hotel to everyone.

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1Thank alicia p
About Hotel's Favourite Review
Management response:

Thank you for mentioning the pianist who does add to the ambiance of the hotel. We are pleased that you had a good experience.

CT
Reviewed 2 days ago NEW

We decided to splurge on the Victoria Falls Hotel--what a treat! You can't go wrong with this choice: enjoy a drink, lunch or dinner on the terrace while watching the mist from the falls billow over the bridge, allowing it to go in and out of view. One of the main reasons we chose the Victoria Falls Hotel was because...

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Thank CKF
North Shore
Reviewed 2 days ago NEWvia mobile

Within sight of the bridge over the Zambezi, this is ideally placed for a few nights visiting the falls. The hotel and grounds were very well maintained and had a lovely colonial feel to it. The staff, food and facilities were very also extremely good.

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Thank GoldenOldie99
Management response:

Thank you for the positive review and we are pleased that you enjoyed your stay.

Lake st. louis
Reviewed 4 days ago NEW

Our family of 4, 2 adults a 13 year old and a 16 year old stayed here for 3 nights in June. It was everything the previous reviews promised. The staff was attentive and helpful. The views were spectacular. Yes, you can really walk to Victoria Falls. It was less than 10 minutes away. The food was fabulous, although our...

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Thank cabanaboy_7
Management response:

Thank you for taking the time to write a review. We are delighted that you found that the hotel lived up to its reputation. I do understand that The Livingstone Room was perhaps too formal for a family with small children.

London, England, United Kingdom
Reviewed 4 days ago NEW

An Edwardian hotel of 112 yrs of age in Africa...how can it be trying to be colonial.Some people.! We stopped in at this beautiful establishment for high tea and a nose about.The service and everything that came with it was just marvellous.

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Thank Gavin M
Management response:

Thank you for emphasizing the historical fabric of the hotel as it is truly iconic and part of the history of the time. We are so pleased that you did come to enjoy the High Tea.

Horsham, United Kingdom
Reviewed 5 days ago NEW

This hotel is strange. It tries to be old colonial. The corridors are lined with black and white photos of our royal family. A member of staff stands at the entrance in a white suit covered with badges and a pith hat on his head. The food is very good and service is always with a smile. The rooms are...

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Thank 15traveladdict9
Management response:

Thank you for your comments about the hotel. The style is Edwardian and the history surrounds the era that it was built. We are pleased that you enjoyed your stay.

Hertfordshire
Reviewed 6 days ago NEW

We spent two nights here before a 12 night safari & 3 after to rest. It's an ideal hotel in which to do very little. The view over the Falls is splendid & it is very comfortable. The walls are covered with photos, political & comic cartoons, drawings of Africa. Travel & propaganda posters from the 1930setc - nothing later...

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Thank WinstonSophie
Management response:

We are delighted that you took time to explore the historical aspects of the hotel. Thank you for your review.

Sarasota, Florida
Reviewed 1 week ago

A typical old colonial hotel with olde world charm and service. A wonderful place to base whilst in the Falls, stunning views from the verandah down the gorge of the bridge. The service is great with the staff being most polite and efficient.

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2Thank Rhodesia1965
Management response:

Thank you for noticing that the staff are polite and efficient and we pride ourselves on these attributes. We are pleased that your stay was enjoyable.

Amsterdam, The Netherlands
Reviewed 1 week ago

I cannot begin to describe how wonderful our stay at this hotel was. The staff is friendly and helpful and the service the best I have ever experienced. Everywhere we went in the hotel we were treated like royalty and greeted on our names. The food at the Jungle Junction is fantastic (try the game!) and the character of the...

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1Thank smitl2017
Management response:

Thank you for your detailed review. We are thrilled that you found every aspect of your stay memorable and sorry about needing medical attention. It is always interesting to hear such comments from travelers who have visited many locations. We trust that you have recovered before you embark on your next trip.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
For more than a century, The Victoria Falls Hotel has been the address of choice for Royal Families, statesmen, celebrities and discerning travellers as it occupies a fine location from which to explore the magical wonders of untamed Africa. From the thundering Victoria Falls at its threshold, to the big 5 that roam freely less than 5kms away, the “Grande Dame” provides an experience like no other. Less than a ten minute walk away from the Victoria Falls Rainforest, this is one hotel that can truly claim to be unique.The Victoria Falls Hotel’s grand Edwardian architecture evokes the spirit of a bygone era. The courtyard and entrance completed in 1915, with flowering shrubs, palms and stately mango trees picturesquely reflected in the water lily ponds. The chic elegance of the marble floored reception area sets the tone for the style and sophistication synonymous with The Victoria Falls Hotel. Many a guest has marveled at the magnificent views seen from The Victoria Falls Hotel and the experience begins with the sun rising beneath the mist of one of the seven natural wonders of the world. Combining old-fashioned, traditional elegance with warm and welcoming decor, the main lounge provides a perfect backdrop for relaxing with friends, whilst the Bulawayo Room offers serenity and seclusion in surroundings of exceptional comfort and luxury. There’s a well-appointed curio shop specializing in colonial memorabilia. The Palm Lounge, bright and cool, is a quiet and secluded corner in which to relax, read or write. Throughout its many corridors and alcoves, the hotel’s long and fascinating history is depicted through photographs, posters and artistic impressions, reflecting the past glories of the empire. The quaint Chapel, built in 1929, has been the venue of many weddings and The Victoria Falls Hotel remains a favourite destination for honeymooners from around the world. Echoing its glorious past, The Victoria Falls Hotel’s traditional rooms and suites are truly a 5 star experience. Style and sophistication are trademarks of the hotel’s executive suites, which are luxuriously appointed with decor being warm, inviting and rich with tradition. Deluxe guest rooms are spacious, well-appointed and furnished in traditional Edwardian style with an "out of Africa" feel. All rooms are air-conditioned with every modern amenity including digital satellite television, direct dial telephone and a personal safe. Cast-iron, roll-top bath tubs in the stables wing rooms and suites turn the bathroom into a haven of sumptuous relaxation. All three restaurants have ideal locations, making dining around the hotel a memorable experience. Lavish buffets at the casual Jungle Junction restaurant are but one of the many choices for breakfast and dinner. Stanley’s Terrace is an excellent option for light meals throughout the day and is an absolute must for the infamous High Tea served every afternoon, with spectacular views of The Victoria Falls Bridge and the Falls themselves. Later, enjoy the hotel’s legendary cocktails or a gin and tonic in Stanley’s Bar while listening to the roar of the mighty Falls. Evening dining at the open-air jungle Junction restaurant offers an unforgettable experience with a fusion of flavours of Africa. Entertainment from ethnic groups epitomises the spirit of Africa; Jungle Junction is the ideal venue for incentive groups. Enjoy dinner and dancing in the elegant, Edwardian Livingstone Room, with classic a la carte and table d’hote menus. Whilst the Livingstone Room reflects the century old hotel’s style of grandeur and opulence, the dress code has been slightly relaxed for the convenience of the guest and it is no longer essential for gentlemen to wear jacket and tie for dinner. A fine selection of wines and liqueurs are available to complement the chef’s wonderfully innovative creations. Cool off and enjoy the splendour of the glorious colonial swimming pool set amongst the beautiful landscaped gardens, overlooking the famous Victoria Falls Bridge with the Batoka Gorge below. Massage treatments are available in the airy gazebos located around the poolside or in the tranquility of the hotel’s gardens. The Pullman Suite and the Centenary Room are well-appointed with exquisite antique furnishing, adding a new dimension of sophistication to conferencing. Suitable for meetings of between 8 and 40 people, conference packages (including spouses’ programs) are available. The Victoria Falls are approximately 1,690 metres wide with an estimated 550 million litres of water per minute cascading over a 111 metre chasm. It must be highlighted that Zimbabwe has 16 out of the 19 prime viewing spots and is where you will find the "untamed" Victoria Falls Rainforest with its many winding pathways and trails. In 1855 David Livingstone, arguably the first European to see the awesome Falls, remarked "scenes so lovely must have been gazed upon by angels in their flight." The Victoria Falls have been declared a World Heritage Site and enjoy special conservation status. ... more   less 

Additional Information about The Victoria Falls Hotel

Address: 1 Mallet Drive, Victoria Falls PO Box 10, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: $533 - $693 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Victoria Falls Hotel 5*
Number of rooms: 161
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Also Known As:
Victoria Falls Hotel
Hotel Style:
#3 Romantic Hotel in Victoria Falls
#3 Spa Hotel in Victoria Falls
#4 Business Hotel in Victoria Falls
#6 Family Hotel in Victoria Falls
#6 Luxury Hotel in Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from The Victoria Falls Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had basic rooms which were fine. The 'Stable' block with its own courtyard looked nice.”
 of 5 bubbles WinstonSophie, 24 Mar 2017 | Read review
“We stayed on the bottom floor with a great view of Falls smoke and bridge to Zambia”
 of 5 bubbles nancyjdupree2, 18 Mar 2017 | Read review
“Avoid room 75!”
 of 5 bubbles david12342, 13 Mar 2017 | Read review
“A courtyard room is nice [our last visit] This time we had a corridor room on the side without the view”
 of 5 bubbles rogerrobert98, 12 Mar 2017 | Read review
“You want to be on the side facing the falls. The food was very good. The hotel is very historic!”
 of 5 bubbles basinharborbob, 9 Mar 2017 | Read review
5 of 5