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The Victoria Falls Hotel

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2,063 Reviews from our TripAdvisor Community

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Showing 1,594: English reviews
Chester, United Kingdom
Reviewed 4 weeks ago

We recently spent two nights at the hotel. We arrived after a long journey and were greeted with a smile and a cold drink. The room wasn't ready so we went onto the terrace and had lunch and a drink. The view across the gardens to the bridge was fantastic. The room we had looked onto the lawns towards the...

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Helpful?
1Thank Lynn B
Management response:

Thank you for your positive review and we are interested to note that you thought that two nights is not a long enough stay. Certainly there is so much to do including relaxing at the hotel !

Cape Town Central, South Africa
Reviewed 4 weeks ago via mobile

We stopped at this hotel for lunch after walking around Victoria Falls. We were greeted like long lost family and were seated on the patio. Philip was our waiter and what an interesting person he was! Sitting on the patio you have a perfect view of the bridge. We each had a wrap which was beautifully presented and tasted divine....

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Helpful?
Thank Ditjie
Management response:

Thank you for the positive review about the meal and service from Phillip on the Terrace of the hotel. This is one of special attractions of the hotel.

Cape Town, South Africa
Reviewed 4 weeks ago via mobile

After a long walk around the Victoria Falls it was wonderful to sit on the verandah at the Victoria Falls Hotel and have a freshly made pulled pork wrap. The elderly waiter who served has worked there for 48 years. A true gentleman and a wonderful personality. Food was awesome in stunning surroundings.

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Helpful?
1Thank Jenny W
Management response:

We are thrilled that you enjoyed the meal on the Terrace and that must have been Phillip who served you. He is a legend ! Thank you for the positive review

London, United Kingdom
Reviewed 4 weeks ago via mobile

This is a truly superb hotel in a magnificent setting and it is very professionally staffed and managed. We really enjoyed being so well looked after and would love to go back again. The baboons and warthogs seem to be very comfortable there, too.

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Helpful?
Thank Greenwillows
Management response:

Thank you for the complimentary and positive comments about the hotel and team. And you are very welcome to return and the baboons and warthogs await you!

UK
Reviewed 4 weeks ago

There's no doubt that this hotel is in a splendid location and has beautiful architecture BUT that is as positive as it gets for me. Everything is very overpriced, not just the rooms but, for example, they had not a single bottle of wine in stock under $40 in the more informal terrace restaurant. Staff were almost too attentive to...

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Helpful?
Thank misstellithowitis
Management response:

We appreciate your feedback and have taken note of the cost of wine and the interaction with the staff which you were not pleased with. Thank you for bringing this to our attention.

Lucerne, Switzerland
Reviewed 5 weeks ago

Spending a few hours on the terrace of this beautiful Hotel enjoying a high tea is a highlight. The food and service excellent, amazing view. Hotel full of history and exquisite furnishings. High tea very reasonable.

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Helpful?
Thank Anthea002
Management response:

We are pleased that you enjoyed The Terrace experience as well as the High Tea.

Frome, United Kingdom
Reviewed 14 December 2016

This is an amazing step back in time type hotel, beautifully renovated. If you want mod cons you won't want to be here. Sound of the frogs at night was incredible but not disturbing in the rooms. Wifi very good. Rooms superb with mosquito net and four poster bed. Mossie cream and gel sachets provided. Nice touch. Plenty of hot...

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Thank SunSeeSand_13
Management response:

We loved the description of your stay including the frogs who really are part of the African night sounds and thankfully don't disturb ! We will also pass on the feedback to Wild Horizons about the tour arrangements.

Charleston, SC
Reviewed 13 December 2016 via mobile

From the moment you arrive at the historic Victoria Falls Hotel you feel like you've stepped back into a more peaceful and elegant time. The staff, the grounds, the rooms, and the restaurants are as warm and welcoming as any hotel I've ever visited. No matter what you need, the staff is ready and able to help. There are multitudes...

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Helpful?
1Thank follyoceangirl
Management response:

We are delighted that the hotel is one of your favourites in the world and for all the reasons you have spelled out! Thank you and come back soon.

Dedham, Massachusetts
Reviewed 12 December 2016

We were traveling in a group to Chobe National Park in Botswana with a two nights' stay in Victoria Falls at the wonderful Victoria Falls Hotel. Being there was like a step back in time to the colonial days. The hotel itself is beautiful. Set on a hilltop, it spreads out above beautiful gardens and walking paths. The rooms were...

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Helpful?
Thank Theluckycouple
Management response:

Thank you for the fun description of your stay and the note about the AMARULA liqueur. It reminds us that we need to make more of a fuss about it. And you know the legend that the Elephants get intoxicated during the marula fruit season!?

A TripAdvisor Member
Level Contributor
13 reviews
4 hotel reviews
4 helpful votes
Reviewed 8 December 2016 via mobile

This beautiful hotel exudes luxoury and history. Tall sweeping staircases lead to delightful bedrooms. Every wish is catered for. Our room overlooked the lush green lawns, with the mists of the Falls in the distance. Breakfast at the Jungle Junction was amazing, from smoked salmon, fresh breads, a roast leg of pork, fruits and pastries. Dinner in the Livingstone restaurant...

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1Thank A TripAdvisor Member
Management response:

Thank you for painting such an eloquent description of your stay and it certainly captures the romance and history of this iconic hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
For more than a century, The Victoria Falls Hotel has been the address of choice for Royal Families, statesmen, celebrities and discerning travellers as it occupies a fine location from which to explore the magical wonders of untamed Africa. From the thundering Victoria Falls at its threshold, to the big 5 that roam freely less than 5kms away, the “Grande Dame” provides an experience like no other. Less than a ten minute walk away from the Victoria Falls Rainforest, this is one hotel that can truly claim to be unique.The Victoria Falls Hotel’s grand Edwardian architecture evokes the spirit of a bygone era. The courtyard and entrance completed in 1915, with flowering shrubs, palms and stately mango trees picturesquely reflected in the water lily ponds. The chic elegance of the marble floored reception area sets the tone for the style and sophistication synonymous with The Victoria Falls Hotel. Many a guest has marveled at the magnificent views seen from The Victoria Falls Hotel and the experience begins with the sun rising beneath the mist of one of the seven natural wonders of the world. Combining old-fashioned, traditional elegance with warm and welcoming decor, the main lounge provides a perfect backdrop for relaxing with friends, whilst the Bulawayo Room offers serenity and seclusion in surroundings of exceptional comfort and luxury. There’s a well-appointed curio shop specializing in colonial memorabilia. The Palm Lounge, bright and cool, is a quiet and secluded corner in which to relax, read or write. Throughout its many corridors and alcoves, the hotel’s long and fascinating history is depicted through photographs, posters and artistic impressions, reflecting the past glories of the empire. The quaint Chapel, built in 1929, has been the venue of many weddings and The Victoria Falls Hotel remains a favourite destination for honeymooners from around the world. Echoing its glorious past, The Victoria Falls Hotel’s traditional rooms and suites are truly a 5 star experience. Style and sophistication are trademarks of the hotel’s executive suites, which are luxuriously appointed with decor being warm, inviting and rich with tradition. Deluxe guest rooms are spacious, well-appointed and furnished in traditional Edwardian style with an "out of Africa" feel. All rooms are air-conditioned with every modern amenity including digital satellite television, direct dial telephone and a personal safe. Cast-iron, roll-top bath tubs in the stables wing rooms and suites turn the bathroom into a haven of sumptuous relaxation. All three restaurants have ideal locations, making dining around the hotel a memorable experience. Lavish buffets at the casual Jungle Junction restaurant are but one of the many choices for breakfast and dinner. Stanley’s Terrace is an excellent option for light meals throughout the day and is an absolute must for the infamous High Tea served every afternoon, with spectacular views of The Victoria Falls Bridge and the Falls themselves. Later, enjoy the hotel’s legendary cocktails or a gin and tonic in Stanley’s Bar while listening to the roar of the mighty Falls. Evening dining at the open-air jungle Junction restaurant offers an unforgettable experience with a fusion of flavours of Africa. Entertainment from ethnic groups epitomises the spirit of Africa; Jungle Junction is the ideal venue for incentive groups. Enjoy dinner and dancing in the elegant, Edwardian Livingstone Room, with classic a la carte and table d’hote menus. Whilst the Livingstone Room reflects the century old hotel’s style of grandeur and opulence, the dress code has been slightly relaxed for the convenience of the guest and it is no longer essential for gentlemen to wear jacket and tie for dinner. A fine selection of wines and liqueurs are available to complement the chef’s wonderfully innovative creations. Cool off and enjoy the splendour of the glorious colonial swimming pool set amongst the beautiful landscaped gardens, overlooking the famous Victoria Falls Bridge with the Batoka Gorge below. Massage treatments are available in the airy gazebos located around the poolside or in the tranquility of the hotel’s gardens. The Pullman Suite and the Centenary Room are well-appointed with exquisite antique furnishing, adding a new dimension of sophistication to conferencing. Suitable for meetings of between 8 and 40 people, conference packages (including spouses’ programs) are available. The Victoria Falls are approximately 1,690 metres wide with an estimated 550 million litres of water per minute cascading over a 111 metre chasm. It must be highlighted that Zimbabwe has 16 out of the 19 prime viewing spots and is where you will find the "untamed" Victoria Falls Rainforest with its many winding pathways and trails. In 1855 David Livingstone, arguably the first European to see the awesome Falls, remarked "scenes so lovely must have been gazed upon by angels in their flight." The Victoria Falls have been declared a World Heritage Site and enjoy special conservation status. ... more   less 

Additional Information about The Victoria Falls Hotel

Address: 1 Mallet Drive, Victoria Falls PO Box 10, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: $525 - $794 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Victoria Falls Hotel 5*
Number of rooms: 161
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Also Known As:
Victoria Falls Hotel
Hotel Style:
#3 Romantic Hotel in Victoria Falls
#3 Spa Hotel in Victoria Falls
#4 Business Hotel in Victoria Falls
#5 Luxury Hotel in Victoria Falls
#6 Family Hotel in Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from The Victoria Falls Hotel staff and other travellers.
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Questions? Get answers from The Victoria Falls Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor room looking out to the Falls”
 of 5 bubbles joannaf272, 17 Jan 2017 | Read review
“Dont go for the standard if you can afford to upgrade.”
 of 5 bubbles soonix, 15 Jan 2017 | Read review
“Hotel is big. If walking a prob get close to main bldg. Rm 140-1st floor in back with lawn view. Inner rms view main bldg & gardens.”
 of 5 bubbles 105SharonR, 13 Jan 2017 | Read review
“Standard quality rooms were delightful in their presentation and amenities.”
 of 5 bubbles MargotM990, 11 Jan 2017 | Read review
“Book a superior room (giving view to the front garden and slightly larger than the normal rooms)”
  • Superior Room
  • Superior Room
 of 5 bubbles world-traveller8725, 2 Jan 2017 | Read review
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