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EPIC SANA Luanda Hotel

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EPIC SANA Luanda Hotel
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244 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

Great five star hotel and favored by emirates airlines. Have three main restaurants in the hotel and finally picked Vitruvius for an Italian dinner with Luis Diogo chef. Reserve judgement but looked impressive.

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Helpful?
Thank William G
New Jersey
Reviewed 2 weeks ago

Stayed there for two nights on a recent business trip. Was my first time in Luanda so cannot compare to any other hotel there. Rooms are spacious. Bathroom is modern but vanity could use an uplift. Only had breakfast at the hotel which had good variety.

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Thank Luxury47
Paris, France
Reviewed 2 weeks ago

I came at the bar for a drink with friends Just after entering the hotel you can smell the cigar whereas people are smoking at the bar at the first floor, it is just unbeliveable and disturbing. I can't believe such an hotel still allows people to smoke cigars, even cigarettes inside. Hopfully I am not staying in the hotel...

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Thank Sean M
Toronto, Canada
Reviewed 16 December 2016 via mobile

I spent three nights on business at this hotel, really enjoyed it, the place is extremely spacious, and good for business meetings, they have a fantastic Italian restaurant inside. Overall very nice place.

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Helpful?
Thank Thierry K
EPICSANALuanda, Manager at EPIC SANA Luanda Hotel, responded to this review

Dear Thierry K, Greetings from EPIC SANA Luanda Hotel! We would like to thank you for your pleasant comments and for recognizing that quality of our Hotel. Thank you also for sharing this information as we work every day to offer all our guests a service of excellence. We hope that you might have also the opportunity to stay with...

Beirut, Lebanon
Reviewed 14 December 2016 via mobile

Its the best hotel in Angola , they say its very expensive i say this is Angola, and if compared with other hotel with a lower standards you will pay the same amount . I enjoyed my stay , the service was very slow again your in Angola they need to improve the service sector in all the country ....

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Helpful?
Thank Elias3333
EPICSANALuanda, Manager at EPIC SANA Luanda Hotel, responded to this review

Dear Elias3333, Greetings from EPIC SANA Luanda Hotel! We would like to thank you for your pleasant comments and for recognizing that quality of our Hotel. Thank you also for sharing this information as we work every day to offer all our guests a service of excellence. We hope that you might have also the opportunity to stay with us...

Nairobi
Reviewed 12 December 2016

Epic remains way too expensive, even by Angolan standards, and way to weak service wise. But the gym is great. This time, they did not finish laundry on time and I almost missed my flight. Worst is, staff does not really care

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Helpful?
Thank nairobijohn
EPICSANALuanda, General Manager at EPIC SANA Luanda Hotel, responded to this review

Dear nairobijohn, We would like to thank you for your feedback and we immediatley apologize for not having been able to provide you a pleasant stay. We are disappointed that you have not had a good experience with our staff and laundry services as we work hard with daily trainings to provide the best service to every guest. Your comments...

Budapest
Reviewed 30 November 2016 via mobile

As a returned costumer I can confirmed that the hotels's services been improved a lots! Staff are much friendlier then last time! Mr. Gildo did an excellent job and help for us in the breakfast restaurant every day! The property is still staying overpriced but if they keep this improvement they may catch the expectable level between price and quality!

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Helpful?
Thank AndyBud1977
EPICSANALuanda, Manager at EPIC SANA Luanda Hotel, responded to this review

Dear Andybud1977, Greetings from EPIC SANA Luanda Hotel! Thank you for choosing once again EPIC SANA Luanda for your stay in Luanda! We appreciate your positive comments in regards to the improvement of our servcies since your last stay and we will let Gildo know about your nice feedback. We appreciate all comments we receive as they help us understand...

London, United Kingdom
Reviewed 30 November 2016

This hotel has improved since my last review. Services in general are better, although staff needs more training. Mr Guildo at breakfast is the outstanding waiter and communicator. It remains still an expensive hotel although once has to recognise the high costs in importing almost everything.

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Helpful?
Thank LondonWolfeee
EPICSANALuanda, Manager at EPIC SANA Luanda Hotel, responded to this review

Dear LondonWolfeee, Greetings from EPIC SANA Luanda Hotel! Thank you again for choosing EPIC SANA Luanda for your visit after a not so good stay. We’d like to take this opportunity to let you know that we appreciate your positive comments in regards to the improvement of our servcies since your last stay. We appreciate all comments we receive as...

Washington DC, District of Columbia
Reviewed 3 November 2016

This is a five-star business hotel. Not much charm, but the service is excellent and it has everything you need. Rooms are comfortable but nothing special. Very good gym. Crazily expensive prices, but that's Luanda.

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Helpful?
Thank JTB1239
EPICSANALuanda, General Manager at EPIC SANA Luanda Hotel, responded to this review

Dear JTB1239, Greetings from EPIC SANA Luanda Hotel! Thank you for choosing EPIC SANA Luanda for your visit to Luanda and for taking the time to comment about your experience. We’d like to take this opportunity to let you know that we appreciate your positive comments in regards of our room facilities as well as gym. We appreciate all comments...

Dubai
Reviewed 29 October 2016 via mobile

The hotel is all you want it to be. Modern clean rooms, well equipped gym, nice spa and fast wireless Internet. The indoor swimming pool was nice with an attached jacuzzi and chilled dipping pool. the breakfast buffet has a lot of variety to suit all tastes and dietary requirements. The outdoor terrace is the best place for a nice...

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Helpful?
Thank TareqHaji
EPICSANALuanda, General Manager at EPIC SANA Luanda Hotel, responded to this review

Dear TareqHaji, Greetings from EPIC SANA Luanda Hotel! We would like to thank you for your pleasant comments and for recognizing that quality of our Hotel. Thank you also for sharing this information as we work every day to offer all our guests a service of excellence. We hope that you might have also the opportunity to stay with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Origami Restaurant & Terrace
Origami Restaurant & Terrace
Cuisines: European, Portuguese, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
EPIC SANA Luanda Hotel offers 219 rooms and 19 suites. For business or extended stays, the hotel offers 50 SANA Residence one-bedroom and two-bedroom serviced apartments. Food and beverage facilities include 5 restaurants and 4 bars. An extended Wellness Club & Spa offers an array of facilities, including outdoor/ indoor swimming pools, Turkish bath, sauna, Jacuzzi, Vichy shower, spa treatments and massage service. The hotel meeting and conference centre has nine meeting rooms and boardrooms. ... more   less 

Additional Information about EPIC SANA Luanda Hotel

Address: Rua da Missao, Luanda, Angola
Region: Angola > Luanda Province > Luanda
Price Range: $630 - $834 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — EPIC SANA Luanda Hotel 5*
Number of rooms: 288
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Questions & Answers

Here's what travellers have asked, with answers from EPIC SANA Luanda Hotel staff and other travellers.
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Questions? Get answers from EPIC SANA Luanda Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor”
 of 5 bubbles PT_Tourist, 26 Aug 2016 | Read review
“Higher the better for a good view”
 of 5 bubbles P849LXrogerl, 30 Jun 2016 | Read review
“Get up high and face the ocean”
  • No no no....bad pillows!
 of 5 bubbles Rasdok, 25 Jun 2016 | Read review
“Sea view room”
 of 5 bubbles Diaarbid, 26 May 2016 | Read review
“Enjoy the pool service”
 of 5 bubbles psureshrao, 26 Apr 2016 | Read review
5 of 5