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Bathroom needs an update. Shower curtain does not contain the water. Hot water takes minutes to come through and is not that hot.
Room pleasant enough but no central light switch from bedside.
Tea and coffee, but no milk or creamer.
Food in restaurant and...More
Thank Chris H
Management response:Responded 5 days ago
Thank you for sharing your opinion with us and let me apologize on behalf of our team for any inconvenience we might have caused.
Furthermore, Hotel Alvalade is already 15 years old and for the same reason we have been doing maintenance works...More
The pros : good service for Luanda standards, all hotel services are working fairly well, including backup generator for power shutdowns. Free car park for the guests. Convenient location to catch a flight as it is fairly close to the airport.
The cons : as...More
Thank Olivier B
Management response:Responded 4 weeks ago
Thank you for taking the time to review our hotel and for the positive evaluation. I am very happy to know that you enjoyed your stay with us and consider Alvalade to be a good choice in Luanda. I would also like to...More
I stay here on a regular basis and feel that the hotel offers everything to ensure your stay is enjoyable and comforting. The buffet offered every day has a vast selection that suits all. Friday night buffets is when the in-house cook does up pasta...More
Thank Derek F
Management response:Responded 1 June 2017
What a wonderful review. I am very proud to hear that we are delivering good service and adding value to your stays.
Moreover, I have already shared your nice comments with our staff and they are all very happy to have successfully achieved...More
Physically, this hotel is fine. Luanda has its 'issues' but the hotel is clean, well maintained and felt safe.
It's quite expensive for what it is - but then Luanda is a very expensive city.
We travelled to Luanda from Botswana, where people are generally...More
Thank Julian S
Response from TDHotels, General Manager at Hotel AlvaladeResponded 31 March 2017
Dear Julian, Thank you very much for your comments. Your feedback is highly appreciated. I would also like to share with you how unfortunate it is to acknowledge that you have not felt a warm welcome from our staff and let me apologise for that....More
Room good. View...Luanda......cleaners.excellent. Try paying for something. They do not take AMEX (OK but oil companies all use AMEX or VISA) and they do not like the cut of my Visa (UK). Queue 30 mins of explanation to a parade of hotel staff who look...More
Thank Keith C
Response from TDHotels, General Manager at Hotel AlvaladeResponded 16 March 2017
Dear Keith, Firstly I want to thank you for your feedback. It is apparent that in your case we fell short when providing a good guest experience and I apologise for the inconvenience we might have caused. Moreover and unfortunately, there is no direct/company handling...More
US$302 - US$356 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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