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Hotel Alvalade

137 reviews
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Traveller (72)
Room & Suite (41)
Pool & Beach (12)
Overview
  • Excellent5%
  • Very good25%
  • Average51%
  • Poor14%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (137)Write a Review
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11 - 15 of 89 reviews
Reviewed 22 July 2017 via mobile

Bathroom needs an update. Shower curtain does not contain the water. Hot water takes minutes to come through and is not that hot. Room pleasant enough but no central light switch from bedside. Tea and coffee, but no milk or creamer. Food in restaurant and...More

Thank Chris H
Management response:Responded 24 July 2017

Dear Chris, Thank you for sharing your opinion with us and let me apologize on behalf of our team for any inconvenience we might have caused. Furthermore, Hotel Alvalade is already 15 years old and for the same reason we have been doing maintenance works...More

Reviewed 24 June 2017 via mobile

The pros : good service for Luanda standards, all hotel services are working fairly well, including backup generator for power shutdowns. Free car park for the guests. Convenient location to catch a flight as it is fairly close to the airport. The cons : as...More

Thank Olivier B
Management response:Responded 26 June 2017

Dear Olivier, Thank you for taking the time to review our hotel and for the positive evaluation. I am very happy to know that you enjoyed your stay with us and consider Alvalade to be a good choice in Luanda. I would also like to...More

Reviewed 30 May 2017

I stay here on a regular basis and feel that the hotel offers everything to ensure your stay is enjoyable and comforting. The buffet offered every day has a vast selection that suits all. Friday night buffets is when the in-house cook does up pasta...More

Thank Derek F
Management response:Responded 1 June 2017

Dear Derek, What a wonderful review. I am very proud to hear that we are delivering good service and adding value to your stays. Moreover, I have already shared your nice comments with our staff and they are all very happy to have successfully achieved...More

Reviewed 23 March 2017 via mobile

Physically, this hotel is fine. Luanda has its 'issues' but the hotel is clean, well maintained and felt safe. It's quite expensive for what it is - but then Luanda is a very expensive city. We travelled to Luanda from Botswana, where people are generally...More

Thank Julian S
Response from TDHotels, General Manager at Hotel AlvaladeResponded 31 March 2017

Dear Julian, Thank you very much for your comments. Your feedback is highly appreciated. I would also like to share with you how unfortunate it is to acknowledge that you have not felt a warm welcome from our staff and let me apologise for that....More

Reviewed 8 March 2017

Room good. View...Luanda......cleaners.excellent. Try paying for something. They do not take AMEX (OK but oil companies all use AMEX or VISA) and they do not like the cut of my Visa (UK). Queue 30 mins of explanation to a parade of hotel staff who look...More

Thank Keith C
Response from TDHotels, General Manager at Hotel AlvaladeResponded 16 March 2017

Dear Keith, Firstly I want to thank you for your feedback. It is apparent that in your case we fell short when providing a good guest experience and I apologise for the inconvenience we might have caused. Moreover and unfortunately, there is no direct/company handling...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Pool
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Shuttle Bus Service
Free Parking
Breakfast included
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$291 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$291 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (72)
Room & Suite (41)
Pool & Beach (12)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Ask for view over poolarea."
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"Ask for a room that has been renovated."
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"Premier League on display in pool-bar."
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"The higher up you are is better, and ensure you get a room overlooking the city with the ocean on the..."
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