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Masa Square Hotel

412 reviews
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Traveller (159)
Room & Suite (65)
Pool & Beach (16)
Overview
  • Excellent30%
  • Very good44%
  • Average16%
  • Poor6%
  • Terrible4%
Travellers talk about
“club room”(12 reviews)
“third floor”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (412)Write a Review
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164
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All reviewsclub roombusiness districtthird floorhotel is moderncoffee shopbusiness hotelroom servicereception deskinternational standardshotel staffbreakfast buffetlaundry servicebusiness triphotel is greatrooms are spaciousbusiness travelersstandard room
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1 - 5 of 395 reviews
Reviewed 2 weeks ago via mobile

The Masa Square is a nice hotel with great staff and friendly service. The breakfast is good and the location is nice. The square has ATM and nice restaurants and bars. There is some shopping nearby and close to the heart of the city.

Thank Jim T
Response from Masa Square H, Manager at Masa Square HotelResponded 2 weeks ago

JimT Thank you for the review, we are thrilled you enjoyed and look forward to having you back in the future. Kind regards Hayden C Bowl Rooms Division Manager

Reviewed 2 weeks ago

My stay at Masa Square was nothing short of terrible. The first night I was there, I requested a car/driver to Mokolodi Game Reserve. The Reception told me that it was 50 pula and a 15 minute drive away from the hotel. The next morning...More

Thank LoveInfinity9
Response from Masa Square H, Manager at Masa Square HotelResponded 2 weeks ago

LoveInfinity9 Thank you for taking the time to review the hotel and on behalf of the team, please accept our apologies for the misunderstanding with regards the taxi fares. We most certainly are not running a scam, and the price of the transfer to Mokolodi...More

Reviewed 3 weeks ago

I enjoyed staying at this hotel. It is clean, rooms are spacious and the staff is really friendly. Only thing I did not enjoy was the call from room service and hour after delivering the tray to ask me if they can fetch the tray....More

Thank RenaChristo
Response from Masa Square H, Manager at Masa Square HotelResponded 2 weeks ago

RenaChristo Thank you for your review, we are thrilled you enjoyed your stay and are sorry you were woken up by the room service team; they have been informed to ask guests if they want their tray collected to merely leave it outside the door,...More

Reviewed 23 December 2017 via mobile

This was my third stay at the Masa Square Hotel in about 3 years. They now have a complimentary airport shuttle, which should prove to be a real bonus, but had a few hiccups when I used it. I called twice and emailed twice to...More

Thank hearttravel9
Response from Masa Square H, Manager at Masa Square HotelResponded 12 January 2018

hearttravel9 Thank you for the review and comments, we are thrilled the team recovered what could have been a bad start to your visit. We look forward to welcoming you back again in the future. Kind regards Hayden C Bowl Rooms Division Manager

Reviewed 22 December 2017

Had a very nice stay in this hotel. Rooftop pool is very clean and pleasant to lay at. Standard rooms are already very big. Convenient that the hotel lays in a small mall with other restaurants, shops and even a cinema.

Review collected in partnership with this hotel
1  Thank kbroec_792110
Response from Masa Square H, Manager at Masa Square HotelResponded 12 January 2018

kbroec_792110 Thank you for the review, we are thrilled you enjoyed and look forward to welcoming you back in the future. Kind regards Hayden C Bowl Rooms Division Manager

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$121 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$121 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (159)
Room & Suite (65)
Pool & Beach (16)
Dining (5)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
carld493
25 August 2017|
AnswerShow all 6 answers
Response from botfam | Reviewed this property |
Yes all the rooms have Safes. Very Safe to keep valuables in. Much safer than walking around or carrying it in the car.
1
Vote
n37077
13 August 2017|
AnswerShow all 6 answers
Response from Njorogekui | Reviewed this property |
Call the hotel, they'll arrange for the shuttle to pick you up. It's free.
2
Votes
Otj287
23 April 2017|
AnswerShow all 8 answers
Response from StanInLondon | Reviewed this property |
Credit cards are fine - especially in Gaborone - but if you are heading out carry some cash (e.g. For petrol in remote areas) as the machines can be down or unreliable. Tipping is not normally included. Tip what you feel... More
2
Votes
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123
Room Tips
"Double check your club room. Some standard rooms are marked as club rooms. They will happily change it."
Read review
"Rooms on the courtyard side (where restaurants are) can be loud with music. If you want quiet, ask for a..."
Read review
"Great stay ,Great food"
Read review
"Kill cockroaches with slipper! :) Do not take rooms that face the internal square of the hotel!"
Read review
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