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Peermont Metcourt Inn at The Grand Palm

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Peermont Metcourt Inn at The Grand Palm
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181 Reviews from our TripAdvisor Community

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There are newer reviews for Peermont Metcourt Inn at The Grand Palm
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Showing 176: English reviews
Reviewed 26 June 2016 via mobile

On arrival late afternoon on the 27th May I noted a group of lifestyle Harley Davidson bikers in the parking lot. The line at reception was long with all who had simultaneously arrived booking in. The room I was given faced the parking lot and on returning from dinner it became evident that the social bikers gathering was gaining momentum...

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Helpful?
Thank Mark S
BonnieDingalo, Guest Relations Manager at Peermont Metcourt Inn at The Grand Palm, responded to this review

Dear Guest Thank you for supporting Metcourt Inn and for giving us feedback . We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards. As we work together...

Kampala, Uganda
Reviewed 13 June 2016

1. The hotel rooms are extremely tiny, the bathroom is tiny and the showered splurged water all over the place 2. The AC unit could neither heat nor cool the room 3. There was no restaurant. I ordered room service which took 3 hours to be delivered, and when delivered, it had spilled all over in its packaging!!!! :-( 4....

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Helpful?
Thank Ernest B
BonnieDingalo, Guest Relations Manager at Peermont Metcourt Inn at The Grand Palm, responded to this review

Dear Guest Thank you for supporting Metcourt Inn and for giving us feedback . We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards. As we work together...

Abuja, Nigeria
Reviewed 12 June 2016

Was to improve the bed sizes in the double beds rooms so as to enable customers live comfortably during there stay in the hotel as well as to enabled them give good recommendations about the hotel and the entire services offered.also the kitchen closing time should be reviewed if possible to 24 hours because some guests arrived late

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Helpful?
Thank sanilawals
BonnieDingalo, Guest Relations Manager at Peermont Metcourt Inn at The Grand Palm, responded to this review

Dear Guest Thank you for supporting Metcourt Inn and for giving us feedback . We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards. As we work together...

Mauritius
Reviewed 9 June 2016 via mobile

Had a three days stay at Metcourt Inn during a conference in Botswana. The hotel is situated in the beautiful Grand Palm. The service was actually very good thanks to the smiling and helpful staff. The good service started right at the airport with the driver of the shuttle service being very welcoming. The hotel amenities are ok. The room...

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Helpful?
Thank Alan G
BonnieDingalo, Guest Relations Manager at Peermont Metcourt Inn at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting Metcourt Inn and for giving us feedback . On behalf of all management and employees at Metcourt , we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive...

Molepolole, Botswana
Reviewed 6 June 2016

It was a great experience...It offered what I had expected and then a little bit extra... I cant wait for my next visit..The room was well kept and there was nothing out of place...the bed was comfortable and I slept like a baby

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Helpful?
Thank 24clementg
BonnieDingalo, Guest Relations Manager at Peermont Metcourt Inn at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting Metcourt Inn and for giving us feedback . On behalf of all management and employees at Metcourt , we would like to thank you sincerely for your kind comments . These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a...

Mahalapye, Botswana
Reviewed 2 June 2016

Cute Room. Nice Shower decorations. Nice Wardrobe Design. Very Clean. Free Wifi, good enough to check mails and the like. Breakfast was a bit confusing because you have line up to get your eggs done by the chef. I guess i should have woken up earlier. Ambience is very business like. Not really a place to relax with family. But...

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Thank Joshua T
Gaborone, Botswana
Reviewed 18 May 2016

My friend and I had an amazing night at the Metcourt Inn, the rooms are spotless, everything is in in good shape and condition, the location of the hotel is also perfect, peaceful place with a nice window view. I would definitely do it again

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Thank kitso2016
BonnieDingalo, Guest Relations Manager at Peermont Metcourt Inn at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback . On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive...

Gaborone, Botswana
Reviewed 17 May 2016

In the past 2 weeks i was at Peermont Metcourt Inn, just like in the past the place is very clean, the staff is also very friendly and helpful. i am very happy and i would continue recommending the place to anyone. moreover, you still benefit from all other facilities from the Walmont hotel which is very convenient. This is...

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Helpful?
Thank lebekwebanda
BonnieDingalo, Guest Relations Manager at Peermont Metcourt Inn at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback . On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive...

Portola Valley, California
Reviewed 25 April 2016

This lovely property was an unexpected home for a few nights. Everything, including the wifi, worked and I took home some decorating ideas for my own home. Breakfast was a sumptuous buffet and we had dinner twice at The Beef Baron, located a short walk away. Some of the best beef I've ever had. Highly recommended.

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Helpful?
Thank Chris B
BonnieDingalo, Guest Relations Manager at Peermont Metcourt Inn at The Grand Palm, responded to this review

Dear Chris , Thank you very much for supporting Peermont Metcourt Inn at The Grandpalm and for giving us feedback . On behalf of all management and employees at Metcourt Innt, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the...

Reviewed 4 April 2016 via mobile

By far this is the smallest, dirtiest hotel I have ever stayed at. There is mildew in the bathrooms, dirty shower floors, dust on the tables and gum under the phone. To make things worse, there was no towels in the bathroom or bottled water in the "Executive King" suite. I have traveled around the world and this hotel makes...

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Helpful?
2Thank Natasha N
BonnieDingalo, Guest Relations Manager at Peermont Metcourt Inn at The Grand Palm, responded to this review

Dear Natasha , Thank you for supporting Peermont Metcourt Inn at The Grandpalm and thank you very much for giving us feedback . We are disappointed to learn of your negative experience with us. Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Casino and Gambling
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Peermont Metcourt Inn at The Grand Palm

Address: Bonnington Farm, Molepolole Road, Gaborone 33037, Botswana
Region: Botswana > South-East District > Gaborone
Price Range: $98 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Peermont Metcourt Inn at The Grand Palm 3*
Number of rooms: 149
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Also Known As:
Peermont Metcourt At The Grand Palm Hotel Gaborone
Metcourt Hotel Gaborone
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Questions & Answers

Questions? Get answers from Peermont Metcourt Inn at The Grand Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice place to stay at - people are very friendly and kind - no complaints”
 of 5 bubbles 261detlefj, 3 Nov 2016 | Read review
“Ground floor rooms are easily accessible”
 of 5 bubbles MaxLoe, 15 Oct 2016 | Read review
“2nd floor is quieter”
 of 5 bubbles thunthuk, 10 Oct 2016 | Read review
“the ground floor is easy access and you do not have to wait for the lift”
 of 5 bubbles aslamc, 9 Sep 2016 | Read review
“Prefer the property view, ask for it. Rooms on far ends will be quiet.”
 of 5 bubbles Maxitude, 2 Sep 2016 | Read review
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