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The African Regent Hotel

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The African Regent Hotel
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303 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Reviewed 12 September 2015 via mobile

Went to hang out in their lounge/bar. service not as responsive. Lounge feels crowded and slightly claustrophobic. Good collection of drinks. Comfy furniture. Parking can be a challenge on busy days. Getting there can be tricky too especially if coming from Accra central.

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Helpful?
Thank laroden
AfricanRegentHotel, Guest Relations Manager at The African Regent Hotel, responded to this review

Dear Denis L, We appreciate you taking time to give us useful feedback such as this. We would want you to know that management takes comments such as this very seriously as it helps us to know where we have fallen short. We would want to apologize for the irresponsive service of our staff; we assure you management will look...

London, United Kingdom
Reviewed 2 September 2015 via mobile

I thought it was great hotel. The staff were very friendly and professional and contributed to a relaxed atmosphere. It had a grand lobby that wasn't pretentious or colonial. It had an individual style that sets it apart from your standard international hotels. Food was very good, fresh fish and seafood was excellent. This included local Ghanaian cuisine. Very good...

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Helpful?
Thank Dinesh T
Reviewed 26 August 2015 via mobile

- PROXIMITY TO THE AIRPORT The hotel is approximately 10mins drive from the airport and the hotel provides a free airport shuttle if you call them in advance to arrange. -FOOD The food here is of a high quality with local food being served. However, while is there a variety of dishes these dishes are buffet and remain the same...

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Helpful?
Thank MrsLaLaE
Richmond, Virginia
Reviewed 24 August 2015

The hotel itself is nice, clean and in a great location and lunch and dinner were good. I could not get the hot water to work in my room. It was just lukewarm water. The AC was a bit quirky too and was either too cold or off completely. I was only here for one evening and so I roughed...

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Helpful?
Thank Jake L
AfricanRegentHotel, Guest Relations Manager at The African Regent Hotel, responded to this review

Dear Jake L Thank you for reviewing our hotel and also giving us a useful feedback. We are glad to know that you enjoyed your stay. However, the experience you have described is not typical at our hotel. We have taken note of your complaints and we are working hard to curb these instances. We would like to apologize for...

Reviewed 16 August 2015 via mobile

Nice place to stay in Accra. Food is nice. Very good breakfast. Staff can be very helpful. However Wifi sucks big time and that can be a bad point when doing a business trip. Live music is a breeze in the evening and does add a touch of class to this hotel.

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Helpful?
Thank Patrick R
AfricanRegentHotel, Guest Relations Manager at The African Regent Hotel, responded to this review

Dear Patrick R, Thank you for taking some time to review The African Regent Hotel. We take pride in knowing that our team provided the excellent customer service you needed and that you enjoyed using our facilities. We however apologize for any inconvenience you experienced in connection with our Wifi, we have noted your comment and will work towards improving...

London, United Kingdom
Reviewed 14 August 2015

A most warm and welcoming hotel, an excellent stay. Very well-appointed room - spacious and comfortable - excellent maid service. The staff were the hotel's strongest point - friendly and helpful without exception (is this a rarity these days or am I just getting more picky as I get older!!). Conveniently situated for the airport and par for the course...

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Helpful?
Thank Jon P
AfricanRegentHotel, Guest Relations Manager at The African Regent Hotel, responded to this review

Dear Jon P, Thank you so much for the feedback you have given us regarding your stay with us. We appreciate your comments, as such comments motivate us to do better and also help us to continuously improve on the services we offer. We value all our customers and customer satisfaction is of paramount importance to us. We look forward...

Bengaluru, India
Reviewed 13 August 2015

this 5 star hotel though close to airport is far from city centre. It is located in a posh area. The buffet breakfast is sumptuous and the staff are very helpful. The ambience is good. The rooms are a little cramped, free wifi erratic and the lobby is quite small. A mall is located close by. Food is not tasty...

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Helpful?
Thank drdvg
AfricanRegentHotel, Guest Relations Manager at The African Regent Hotel, responded to this review

Dear Bengaluru, We appreciate you writing this review and sharing your experiences with the world on our property. We do value your comments and in as much as, we always strive to ensure that all our guests leave satisfied and content. There are vegetarian food options available at The African Regent and this is ideally communicated to guests as they...

Ballycastle, Ireland
Reviewed 27 July 2015 via mobile

After a very long day travelling and arriving at night it was a pleasure to find this oasis in the middle of the heat and bustle that is Accra. Welcoming staff on hand with a cool drink at check in and a code for the free wifi (which worked everywhere). The room was cool and air conditioned. Spotlessly clean and...

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Helpful?
Thank Sailor1714
AfricanRegentHotel, Guest Relations Manager at The African Regent Hotel, responded to this review

Dear Sailor1714, Thank you very much for having taken the time to share your comments about our hotel. We are so glad to hear that our team made the difference and that our services met your expectations!Your feedback is an encouragement to us in the pursuit of making each guest’s stay memorable. We have relayed your feedback to our entire...

Santa Monica, California
Reviewed 17 July 2015

This hotel has a lot of charm and African motif to make you feel like it is a 3-4 star hotel but for the price and lack of amenities i rate it only as 4 star and not worth the high prices. If you are looking for a vacation place it is wonderful but for business there are a few...

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Helpful?
Thank Eric M
AfricanRegentHotel, Guest Relations Manager at The African Regent Hotel, responded to this review

Dear Eric M We would like to thank you for such a constructive and objective review of our property. We sincerely apologize for the lapses you experienced during your stay with us and have started a process of putting in place measures to avoid such future occurrences.Our IT team has started a process of reviewing our log-in systems in order...

Johannesburg, South Africa
Reviewed 9 July 2015 via mobile

I stayed at the African Regent for 7 nights and I enjoyed my stay. The hotel is located close to the mall, had complimentary wifi and a gym. The bars have an extensive food and drinks menu, I particularly enjoyed the 'Philly cheese steak'. The staff is helpful and I managed to pick up great art pieces from the gallery...

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Helpful?
1Thank Lungi05
AfricanRegentHotel, Guest Relations Manager at The African Regent Hotel, responded to this review

Dear Lungi05 Thank you for your positive comments. At the African Regent we work hard to offer good food, friendly and efficient service. We are so pleased that you enjoyed our services. We are sorry about the few hiccups you experienced.We endeavor to continually improve on our services to enable us offer exceptional service experience. We want to assure you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
An icon to the finest hospitality in Ghana, the African Regent is an integral part of Accra's most prestigious residential community and features exclusive accommodations that offer more than just a good night’s sleep. It is boldly contemporary, yet inspired by elements of traditional African design. The stunning African-themed décor and professional staff make The African Regent as much a place to stay and relax as a prime destination to entertain and socialise. ... more   less 

Additional Information about The African Regent Hotel

Address: 237/238 Airport West | P. O. Box CT 6143, Accra, Ghana
Region: Ghana > Greater Accra > Accra
Price Range: $322 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The African Regent Hotel 4.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Accra Regent
Regent Hotel African
Hotel Style:
#4 Spa Hotel in Accra
#5 Luxury Hotel in Accra
#6 Business Hotel in Accra
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Questions & Answers

Here's what travellers have asked, with answers from The African Regent Hotel staff and other travellers.
2 questions
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Questions? Get answers from The African Regent Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher and away from the pool are quieter.”
 of 5 bubbles bizfish, 21 Jan 2017 | Read review
“Room 4005 is the BEST room ever!!!!”
  • Beautiful area from outside Rm 4005
  • Mr Francis Amoh in-charge of Rooms
 of 5 bubbles nunu8199, 17 Oct 2016 | Read review
“Choose a room with a balcony to have a view of the surrounding areas. The 360 degree view all have nice scenery”
  • Balcony View
  • Shot from my balcony
 of 5 bubbles drakoni, 3 Aug 2016 | Read review
“Rooms near the lifts can be noisy as this is a KLM stayover hotel and their flight arrives fairly late. ”
 of 5 bubbles huckfinn77, 20 Jul 2016 | Read review
“I stay in roon 208. It was nice”
 of 5 bubbles ousmanefaye, 5 Apr 2016 | Read review
5 of 5