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Coconut Grove Regency Hotel

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Coconut Grove Regency Hotel
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111 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Accra, Ghana
Level Contributor
289 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 27 March 2016

was there for dinner, what a quaint little hotel near the immigration office, had some local food of banku and tilapia with chicken wings, two big club and some malt for 109 GHS which is a good price for a hotel.. nice pool and a open area to sit and chat

Helpful?
Thank wayan1969
Ralph A, General Manager at Coconut Grove Regency Hotel, responded to this review

Greetings, we do appreciate you coming over to our Hotel and giving us the opportunity to be of service to you. As a policy we do patronize locally produced foods including rice and chicken amongst others. We look forward to hosting you again in the near future and also offering you 'memories worth repeating. Wish you all the best, warm... More 

Laurel, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 January 2016

November/December 2015, I contacted the hotel's sales and marketing manager, Sally to help my family organize my parents' 50th wedding anniversary event. She and her staff did a great job. They were very flexible. They worked with our budget and on January 3, 2016, Coconut Grove Regency helped us throw my parents a grand and memorable event. From event planning... More 

Helpful?
1 Thank EfKay2016
Ralph A, General Manager at Coconut Grove Regency Hotel, responded to this review

Greetings, we do appreciate the opportunity you offered us to offer you service. Your parents surely deserve the best and we are glad you made us a part of that. We wish you the very best and hope to see you back in our Hotel very soon, warm regards and God bless you More 

Level Contributor
2 reviews
Reviewed 8 December 2015 via mobile

Ive given this a 3 but it was more a 3-4. I've stayed in a few African countries and this was by far the best hotel I've stayed in. The staff were friendly and they have a cute dog that chills in reception who loves a tummy rub! Yes there's no lift, and they do help you up to your... More 

Helpful?
Thank Jane P
Ralph A, General Manager at Coconut Grove Regency Hotel, responded to this review

Thank you very much for giving us the opportunity to be of service to you. We also appreciate you taking your time off to share your experience. We have gotten much much better with the internet in the guest rooms so you can enjoy it from the comfort of your room on your next visit. We thank you very much... More 

Sidcup
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 November 2015 via mobile

This is a good hotel. The room was large, comfortable and clean. Staff are friendly. Food at breakfast and the bar menu was basic but tasty and we'll prepared if only a little bit slow to arrive. The green pepper sauce at breakfast was a great addition to the omelette. The lack of warm/hot water for a shower was slightly... More 

Helpful?
Thank R R
Geneva, Switzerland
Level Contributor
97 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 27 October 2015

Not a cheap hotel and frankly not worth the money. Got a room on the third floor, no elevator. Yes, someone carries the bags upstairs, but not very convenient especially considering that third floor does not mean great view or anything. Room is very basic, decor is grim and lighting is bad. Bathroom is very basic too. Overall the room... More 

Helpful?
Thank Xaviero76
Ralph A, General Manager at Coconut Grove Regency Hotel, responded to this review

Greetings, thank you for taking time off your schedule to write down your observations. We regret any inconvenience you may have experienced. I am glad to inform you that as a resolve, Coconut Hotels is consistently improving on its facilities and Human Resource, you can be sure that you certainly will experience 'memories worth repeating' on your next visit. Warm... More 

Washington DC, District of Columbia
1 review
Reviewed 26 September 2015

I stayed at the Coconut Grove Regency Hotel in Accra for about 2 months on a business trip. The staff was amazing and were always willing and available to help with any concern I had. The customer service was personal and we built a friendship over my stay as they began to call me by name, just like family. The... More 

Helpful?
Thank Philip U
Ralph A, General Manager at Coconut Grove Regency Hotel, responded to this review

Greetings to you, I appreciate your time in sending out this review. We thank you for giving us the opportunity to be of service to you. I wish to assure you that we shall consistently improve upon our personnel and facility and you will surely experience even more 'memories worth repeating on your next stay. Warm regards . More 

Lund, Sweden
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 September 2015

The hotel has no elevator. Many rooms high up with seven stairs of low quality. The curtains in the room cannot be manouvered and there is only few possibilities to open the curtains. The bed has very cheap pillows. The bathroom has very primitive sink and the water is spitting terribly much at least high up in the building. There... More 

Helpful?
Thank Katarina R
Ralph A, General Manager at Coconut Grove Regency Hotel, responded to this review

Thank you for the opportunity to be of service to you during your stay. We also thank you for the time you have taken to write this review. We have a unique architecture as a Hotel. We are comsistently improving upon our facilities and staff. I am very positive that you will enjoy 'memories worth repeating' on your next visit... More 

Grand Rapids, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 September 2015

This was not worth the $189.00 U.S. I paid. Furniture in room was old and outdated. Small room. No hot water. Not in walking distance of any stores or restaurants. Staff was nice and friendly. I would not recommend this hotel and would never stay here again.

Helpful?
Thank csherman2015
Ralph A, General Manager at Coconut Grove Regency Hotel, responded to this review

Greetings, thank you for the opportunity you offered us to host you and also for the time you have spent posting your review. I will appreciate you kindly contact me directy on ralph.ayitey@coconutgrovehotelsghana.com I wish to assure you that as a character and policy, we keep making improvements to our facilities and our staff. I wish to encourage you to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2015 via mobile

The hotel was clean and accessible. The rooms were okay and the staff quite helpful. The airport shuttle was a great help. The rooms however were a bit ordinary and the breakfast, which was the only meal I had there was quite plain and boring.

Helpful?
1 Thank Geronimoforyou
Ralph A, General Manager at Coconut Grove Regency Hotel, responded to this review

Thank you very much for taking time off to review us. We very much appreciate your comments. We are consistently improving upon our facilities and you can be sure that you certainly will see an enhancement on your next visit. Warm regards More 

Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 September 2015 via mobile

The receptionists are generally very friendly in this hotel. Although the hotel a bit basic, it doesn't lack comfort and a lovey pool area. It's ideally located for people who want to explore the Ghanian nightlife. Visit this place. It's good enough and not far from the beach.

Helpful?
1 Thank AHOTELCRITIQUE
Ralph A, General Manager at Coconut Grove Regency Hotel, responded to this review

Greetings, we very much appreciate the opportunity to stay with us and also taking time off to publish this review. As a Hotel, we are consistently improving on our personnel and facility. You are assured that you will certainly experience something new and more interesting on your next visit to Coconut Grove Hotel. Warm regards More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hotel is located in close proximity to the business district of Accra. The Regency has 10 suites and 26 standard rooms all tastefully decorated, with air conditioning, multi-channel satellite TV, Free Wi - Fi and mini bar. You are assured of 24 hour uninterrupted power supply to make your stay very comfortable. Some guests have described our location as 'strategic and closer to everywhere'. We are within 5-10 minutes drive and in some cases walk to the Diplomatic and Business District of Accra, the Kwame Nkrumah Mausoleum, the seat of Government (Flag Staff House)the Accra International Conference Center, the National Theatre, the Makola Market (one of the largest in Africa)and the 37 Military Hospital (a UN designated grade 4 Hospital). Our staff know that you are our reason for being in business and we can assure you of 'memories worth repeating'. ... more   less 

Additional Information about Coconut Grove Regency Hotel

Address: 5 Mozambique Link | Behind Ghana Immigration HQ, Accra Box CT 3998, Ghana
Region: Ghana > Greater Accra > Accra
Price Range: $198 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coconut Grove Regency Hotel 3*
Number of rooms: 36
Reservation Options:
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Hotel Style:
#7 Best Value Hotel in Accra
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Questions & Answers

Here's what travellers have asked, with answers from Coconut Grove Regency Hotel staff and other travellers.
2 questions
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Questions? Get answers from Coconut Grove Regency Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are good so it is good where ever they put you.”
 of 5 bubbles Alan6095, 7 Jun 2016 | Read review
“I have not seen a bad room.”
 of 5 bubbles Q5030ZWpaulg, 20 May 2016 | Read review
“over looking the pool”
 of 5 bubbles wayan1969, 27 Mar 2016 | Read review
“the nearest mall is quite a long way from the hotel.”
 of 5 bubbles EBotes, 1 Sep 2015 | Read review
“Select room with Windows that open in new section”
 of 5 bubbles cmeggi, 22 Mar 2015 | Read review
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