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Sunbird Lilongwe

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Sunbird Lilongwe
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99 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Reviewed 1 August 2016

Spent three nights. Location is good. Foods were awesome. Staffs were warm and friendly. Needs improvement in bathroom and rooms, specially when it comes to maintaining room temperature and hot water. Real irritating was its internet service, you need to wait for hours to get a speed but then it feds away immediately.

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Helpful?
1Thank Tridip K
Sunbird-Malawi, Tamara Phiri - Guest Relations at Sunbird Lilongwe, responded to this review

Thank you for your review of Sunbird Lilongwe, and for choosing to stay with us. We greatly appreciate the constructive feedback, and will look into the issues that you have pointed out to us. We hope to see you back soon! Kind regards.

Kampala, Uganda
Reviewed 26 July 2016 via mobile

Spent 2 nights here attending a meeting. Made sure I tasted the barbecue in Mimosa restaurant and dressed up for the fine dining experience in Vincent's. The food was great in both though the lamb was a little hard! The reception staff are really friendly and welcoming. They were available to respond to any questions. Only draw back was that...

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Helpful?
1Thank Elizabeth R
Sunbird-Malawi, Tamara Phiri - Guest Relations at Sunbird Lilongwe, responded to this review

Dear Elizabeth, Thank you for your great review! We are glad you enjoyed your stay with us, and we are thankful for the feedback. We will look into the issues that you have outlined and will take measures to fixing these issues. We hope to see you again very soon. Kindest regards.

Langley, Washington
Reviewed 21 July 2016

Stayed for 3 nights... the last day and a half there was no hot water and the staff was irritated when we asked for a discount due to the water issue. Food was ok in the restaurant but breakfast from room service was a plus and very tasty. The bar had a good red wine selection. The Buildings were old...

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Helpful?
1Thank SilentService613
Sunbird-Malawi, Tamara Phiri - Guest Relations at Sunbird Lilongwe, responded to this review

Thank you for the time you have taken to review the hotel and to give a detailed account of your stay with us. We sincerely apologize that you did not fully enjoy your stay, and we will look into the issues that you have pointed out. We thank you for the constructive feedback, and will do better to improve our...

Kisumu, Kenya
Reviewed 18 June 2016

This is my second review of the hotel.Nothing says 'Good Morning' or 'Good Night' better than a kiss from a loved one.That is the exact feeling you get when you go for Breakfast here.I am not a morning person but how they serve their breakfast is simply amazing and instantly lifts your spirits.Lots of variety to choose from and the...

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Helpful?
Thank DianaMaugo
Sunbird-Malawi, Tamara Phiri - Guest Relations at Sunbird Lilongwe, responded to this review

Dear Diana, Thank you very much for your wonderful review of Sunbird Lilongwe!!! We are glad that this is your favorite place to sleep when you are in town, and that you love the service. Our meals are made with love and we are happy you enjoy the breakfast and that your spirits are lifted when you are having it!...

Bulawayo, Zimbabwe
Reviewed 16 June 2016

The Sunbird Lilongwe is well-located, and that is its primary benefit. It is only a short walk to some nice places to eat and to various shops. The staff is generally helpful and friendly, despite some confusion when I checked in under my husband's name. The rooms are clean and laundry service was both prompt and well-done. My review is...

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Helpful?
Thank A J
Sunbird-Malawi, Tamara Phiri - Guest Relations at Sunbird Lilongwe, responded to this review

Thank you for the time that you have taken to write this review on Sunbird Lilongwe. We apologize that you did not fully enjoy your stay while you were with us, but we appreciate the constructive feedback and have taken note of the areas in which we need to improve. Kind regards.

Reviewed 8 June 2016

I really enjoyed my stay at the Sunbird Lilongwe. The location is great - walking distance from the mall and many shops. The rooms are clean. The garden and overall setting is excellent. They also have free breakfast with lots of options. Their service is exceptional. I would certainly stay then next time I visit Lilongwe.

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Helpful?
1Thank derejeb
Sunbird-Malawi, Tamara Phiri - Guest Relations at Sunbird Lilongwe, responded to this review

Thank you for choosing to stay at Sunbird Lilongwe during your visit to the Capital city. We are glad you enjoyed your stay with us, and we hope that you are back sooner rather than later. Your review of the hotel is greatly appreciated, and we hope to see you again very soon. Kind regards.

Johannesburg, South Africa
Reviewed 28 April 2016

Firstly could not mind my week in advance booking, then did not bother to explain amenities of hotel, tried to overcharge by usd20. First room was lousy with broken door, then moved into room without a safe - very expensive for poor quality - not so hygienic either- very noisy can hear everything from everyone

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1Thank Freda232015
Sunbird-Malawi, Virginia Mahata - General Manager at Sunbird Lilongwe, responded to this review

Dear Freda, Thank you for choosing to stay at Sunbird Lilongwe and for sparing your time to review your stay with us. We appreciate your feedback as it will assist us in becoming better and we have taken note of areas of improvement. We hope you will reconsider staying with us on your next visit. With kind regards.

Oslo, Norway
Reviewed 4 March 2016

This hotel is located in Old Town Lilongwe, which I think is the nicest part of the city. A short walk to a few decent restaurants, and to shops. There is secure parking, the staff is friendly, the pool and gardens are nice and the rooms are clean. The hotel as a whole is a little outdated, but it is...

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Helpful?
Thank Stine Hellum B
Sunbird-Malawi, Tamara Phiri - Guest Relations at Sunbird Lilongwe, responded to this review

Dear Stine Hellum Thank you for choosing to stay at Sunbird Lilongwe and for taking time to review your stay with us. We appreciate your constructive feedback and we have taken note of areas of improvement. Looking forward to your staying with us again. Kind regards.

Manchester, United Kingdom
Reviewed 31 January 2016

we met here for a business meeting in the evening - group of 10 of us - they handled the service and were friendly. we had a good meal and the outside terrace is very pleasant. Free parking and good security. Central location in Old Town and is well known by taxi drivers to find on the main road.

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Helpful?
Thank Maggie C
Sunbird-Malawi, Tamara Phiri - Guest Relations at Sunbird Lilongwe, responded to this review

We hope that we helped make your business meeting a successful one. Thank you for choosing Sunbird, and we appreciate your nice review. We do hope that you visit again soon. Thank you.

Pretoria, South Africa
Reviewed 14 October 2015

I will start with the negative because I want to end on a positive note. Just three little hiccups: the hotel advertises a gym but there is no gym; the water in bathroom took forever to get warm, so it was a choice of either having a cold shower or wasting water - which I hate! Lastly, the breakfasts are...

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Thank VeroPretoria

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking

Additional Information about Sunbird Lilongwe

Address: Kamazu Procession Road | PO Box 44, Lilongwe, Malawi
Region: Malawi > Central Region > Lilongwe
Price Range: $285 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sunbird Lilongwe 2*
Number of rooms: 94
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Also Known As:
Sunbird Lilongwe Hotel Lilongwe
Sunbird Hotel Lilongwe
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Questions & Answers

Questions? Get answers from Sunbird Lilongwe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in a first floor room. I'd usually ask for second floor but felt safe and was away from street noise.”
 of 5 bubbles Bryn81, 20 Aug 2016 | Read review
“Rooms in another hotel are better...”
 of 5 bubbles SilentService613, 20 Jul 2016 | Read review
“Ask for the rooms facing the pool or the garden.They are quieter-good for business.”
 of 5 bubbles DianaMaugo, 18 Jun 2016 | Read review
“Do not select this place”
 of 5 bubbles Freda232015, 27 Apr 2016 | Read review
“The rooms close to the pool have a veranda and are very quiet”
 of 5 bubbles VeroPretoria, 13 Oct 2015 | Read review
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