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AVANI Windhoek Hotel & Casino

Booking.comUS$129*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$150*
US$129*
US$150*
US$129*
US$150*
US$129*
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AVANI Windhoek Hotel & Casino
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446 Reviews from our TripAdvisor Community

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There are newer reviews for AVANI Windhoek Hotel & Casino
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Showing 254: English reviews
Oranjemund, Namibia
Reviewed 17 March 2017

Rooms are clean and spacious with comfortable beds. Killer breakfast and dinner buffet. Excellent staff- Very hospitable and go out of their way to make your stay as comfortable as possible. Great job!

Review collected in partnership with Minor Hotels
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Helpful?
Thank Aletta N
Management response:

Dear Aletta, We would like to thank you for your review. It is only a pleasure to provide our guests with excellent service. Thank you again for your review, we are glad to read that you have enjoyed our breakfast and dinner buffet. We look forward to your welcoming you back on your next visit. Sincerely Management

Swakopmund, Namibia
Reviewed 13 March 2017

The restaurant was totally understaffed and disorganized for the amount of people as it was full. Constantly had to wait for plates from the kitchen that were being washed and nobody seemed to know was going on. On the other hand the food both supper and breakfast was superb. The rooms were reasonable and clean. The staff were friendly and...

Review collected in partnership with Minor Hotels
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Helpful?
Thank 734pieterp
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the review of your recent stay and the positive comments about the hotel excluding the restaurant experience. A delayed tour group of 64 guests paid us a surprise visit and pushed the business levels to beyond our normal capacity and as such created the situation. As it was unannounced and way beyond the normal business levels...

Luanda, Angola
Reviewed 11 March 2017

As always, we were received with great friendliness and we were able to enjoy a quality service, in a calm and comfortable space. There is a permanent concern to improve comfort and serve well. Great location. Strongly recommended.

Review collected in partnership with Minor Hotels
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Helpful?
1Thank Q399GXpaulom
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the great review on your recent stay at Avani Windhoek Hotel and Casino. I am delighted to note that you had an enjoyable and incident free visit and hope to welcome you back in the near future for more of our Avani hospitality, Kind Regards, Rudie Putter General Manager

Berlin, Germany
Reviewed 9 March 2017

Very good hotel in the heart of Windhoek. The entrance in the middle of a small shopping center may be located a bit “unconventional” but once in the hotel, we had a wonderful time. Rooms are big, clean and fully equipped. An oasis in the Namibian capital. Service is very attentive and the staff is working hard to make your...

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Helpful?
1Thank Berlin-Rudower
Management response:

Dear Berlin-Rudower, Thank you for your review on our hotel, feedback from our guest help us to continually enhance our product and improve our service. We are glad that you have a had a pleasant stay. Being situated on top of a shopping centre has its challenges, but we would like to assure you that we are working toward changing...

Reviewed 2 March 2017

It is also regularly frequented by the locals, including me! Friendly staff, both in hotel and casino. I do suggest the reception desk learns to be more organized and be faster when it comes to checking in (especially) guests who come in groups.

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Helpful?
1Thank Lukeno O
Management response:

Dear Lukeno O Thank you for choosing to stay with us. Our sincerest hope is that we will continue making our hotel your true “home away from home”. Further, thank you for taking your time and providing us with feedback. We are at a point in our business were we have set ourselves to find the real truth, the CUSTOMER...

Castletown, United Kingdom
Reviewed 25 February 2017

Excellent facilities and great location when doing business in Windhoek, very comfortable room and bed, good night's sleep assured, friendly staff, breakfast is very good but expensive, could increase daily wi-fi data allowance

Review collected in partnership with Minor Hotels
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Helpful?
1Thank WA7098
Management response:

Dear Guest, We would like to thank you for your review. Thank you so much for such a positive review. Central to our whole business is to ensure we provide our guests with the most passionate and sincere and genuine service is the city. Such a review validates that we are headed in the right direction and therefore very thankful....

Reviewed 22 February 2017 via mobile

So we went to the wellness center for a couples massage.in brief it was disclaimers all the way.First the bed was broken.the part where i put my face.so they had to put a towel😩.Then there was no place to hang our clothes save for one hanger on the door. The rest of our items were on the floor. The actual...

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Helpful?
Thank Musa C
Management response:

Dear Musa, The core of what we are striving towards is to offer the highest standards of service excellence. It is a core value that we aim to express from the cleaner throughout all management. Just you taking your time giving us feedback is something that we do not take for granted and as such may I express my appreciation....

Province of Buenos Aires, Argentina
Reviewed 14 February 2017 via mobile

Very well located, on the Main Street of Windhoek. Room was good with a nice view of mountains, museum and church. Breakfast was good but very disappointed with the dinner, not recommended even if you are starving. Serving buffet, if you are late, better not taking your time there, also grilling inside the restaurant, smelling really bad and smoke around...

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Helpful?
1Thank fcolognese1973
Management response:

Dear Guest, Thank you for providing us with your valuable feedback during your stay at AVANI Windhoek Hotel and Casino. Please accept our apology for not meeting your expectation with regards to the dinner buffet experience. I would like to ask that you give me more feedback as I would like to investigate the issue. You may send me an...

Gaborone, Botswana
Reviewed 14 February 2017

Overall it was a perfect stay. Staff are welcoming, the food is good and the rooms are also perfect, spacious and relaxing.i will very much recommend the hotel to my friends and family and will come back for my 15% welcome back discount.

Review collected in partnership with Minor Hotels
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Helpful?
Thank karabol2017
Management response:

Dear karabol2017, Thank you for taking your valuable time to review our hotel. Your comments and feedback are appreciated, we are glad that you have enjoyed your stay with us. We look forward to welcoming you back on your next visit. Sincerely, Management

Johannesburg, South Africa
Reviewed 7 February 2017

Friendliest reception staff.Very helpful. Great service. Breakfast is a lovely spread. Beautiful rooms and excellent beds. Value for money . The hotel is centrally located and within walking distance to top restaurants.

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Helpful?
Thank nirupas2015
Management response:

Dear nirupas2015, Thank you for the review of Avani Windhoek Hotel and Casino in relation to your recent stay. Your feedback is greatly valued, as we strive to continually improve on our product and service levels. We are delighted to note that you have enjoyed our breakfast buffet and the comforts of our rooms. We hope you will choose to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the hub of the city center. The newly re-branded AVANI Windhoek Hotel & Casino offers you a place to pursue both business and pleasure. All rooms are decorated to blend into their earthy surroundings and there's only one aspiration: to give you an unparalleled hospitality experience. So wherever you're coming from and wherever you're going, let the AVANI Windhoek Hotel & Casino in Windhoek be your first port of call. ... more   less 

Additional Information about AVANI Windhoek Hotel & Casino

Address: 129 Independent Ave, Windhoek 9000, Namibia (Formerly Kalahari Sands Hotel & Casino)
Region: Namibia > Khomas Region > Windhoek
Price Range: $161 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AVANI Windhoek Hotel & Casino 4*
Number of rooms: 173
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Cheap Tickets, Hotwire, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your AVANI Windhoek Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kalahari Sands Hotel Windhoek
Kalahari Sands Hotel And Casino
Hotel Style:
#2 Spa Hotel in Windhoek
#2 Luxury Hotel in Windhoek
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Questions & Answers

Here's what travellers have asked, with answers from AVANI Windhoek Hotel & Casino staff and other travellers.
3 questions
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Questions? Get answers from AVANI Windhoek Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on top floor have a great view”
marcellg2017, 19 Mar 2017 | Read review
“Enjoyed the Namibian sunrise and sunsets - get a room with an East or West view.”
, 2 Feb 2017 | Read review
“Higher up in the hotel: better view - east (or North) facing rooms have the best views of city architecture.”
GustavGous, 2 Feb 2017 | Read review
“I had best views of Windhoek, Hilton Hotel and the Namibian Supreme Court.from 14th floor rooms facing East & S. East”
elizabethlS146TE, 2 Feb 2017 | Read review
“Great place for Business..”
augustusg2017, 13 Jan 2017 | Read review
5 of 5
Booking.com
US$129* /night
View Deal
Hotels.comUS$129
Orbitz.comUS$129
HotelQuicklyUS$150
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*Disclaimer
Prices are for 1 room, 2 adults
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