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Nicon Luxury, Abuja

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Nicon Luxury, Abuja
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55 Reviews from our TripAdvisor Community

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Showing 51: English reviews
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Luton, United Kingdom
Reviewed 8 March 2017

Worst hotel ever!!!! Writing about what was wrong with this place would take forever,It would be easier to say what was right. NOTHING! Over 60 items on the menu only about 6 actually available. Advice: Do not stay here unless you are forced to.

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Helpful?
Thank JAT C
CustomerNL2015, Guest Relations Manager at Nicon Luxury, Abuja, responded to this review

Thank you very much for your honest review; Reviews and feed backs such as this helps us see better, areas that we might have over looked. Nicon Luxury Abuja will continue to strive to ensure that we provide excellent lodging and catering services to you our esteemed guests.

Reviewed 28 February 2017

I was initially hesitant because of the many negative reviews on tripadvisor, but was pleased with some facilities and not with many others. The hotel is centrally located and close to good restaurants and shopping centres. On the hotel, the room was spacious, clean and well serviced. A last minute request to press a shirt was undertaken with haste. On...

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Helpful?
Thank Coleman21
CustomerNL2015, Guest Relations Manager at Nicon Luxury, Abuja, responded to this review

We appreciate your sincere review and will duly address the issues raised. Nicon Luxury Abuja would not relent in ensuring that our guests get their money's worth at every stay.

Port Harcourt, Nigeria
Reviewed 10 November 2016

Room was very spacious and overall clean. The sheets on the bed would require to be changed as they are old. Internet works well and the staff are nice and helpful. Complimentary breakfast was welcoming though not too many varieties.

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Helpful?
Thank Ian G
CustomerNL2015, Guest Relations Manager at Nicon Luxury, Abuja, responded to this review

We are glad to hear that you loved our rooms and found our staff nice and helpful. Nicon Luxury Abuja understands that the availability of high speed internet access is essential for our savvy guests and will ensure that this facility/service is at its best always. On the menu, we would do our all to get the appropriate quarters to...

Portugal
Reviewed 28 October 2016

This is a huge hotel in Central Abuja, conveniently located but not luxury at all, Luxury is only in the name! The lobby on the first floor was very empty and cold, with no comfortable chairs to sit in apart from four sofas around a broken table. Along there were restaurant type tables with normal metal chairs, not very welcoming....

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Helpful?
2Thank MarioForjazSecca
CustomerNL2015, Guest Relations Manager at Nicon Luxury, Abuja, responded to this review

We earnestly thank you for the time spared in providing this review. Every point raised will be promptly and appropriately addressed as we see this as a great opportunity to be better at what we do best. Our promise to you is a better experience at your next visit to Nicon Luxury Abuja

Reviewed 4 May 2016 via mobile

I stayed here whilst on business and have to say it was pretty poor. Although the room was ok and clean, there were more negatives than positives. The TV picture was terrible on most channels, there was no water in the swimming pool and the service was very poor. It took me 3 phone calls to housekeeping and an hours...

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Helpful?
2Thank Huge23
CustomerNL2015, Guest Relations Manager at Nicon Luxury, Abuja, responded to this review

We sincerely apologize for the dissatisfaction you encountered during your stay at NICON Luxury Abuja and regret any inconveniences this caused you . We appreciate you honest feedback on our services and promise you that you would enjoy exceptional services at your next visit. Our efficient staff are currently working tirelessly on the issues raised. Once again , we say...

San Francisco, California
Reviewed 25 January 2016

6th floor with beautiful views. My room was spacious, clean and very clean bedding. Towels smelled clean and good. Perfect temperature in the rooms. Free WIFI and laundry service at a minimal rate. Excellent food and free breakfast. one con though, I was overcharged one day for water, but charge was removed right after I complained..

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Helpful?
1Thank 747Princessg
CustomerNL2015, Guest Relations Manager at Nicon Luxury, Abuja, responded to this review

Thank you so very much for your positive feedback. NICON Luxury Abuja is poised to offer you the best in services and excellent facilities. Our sincere apologies for the wrong charge. We look forward to the pleasure of welcoming and hosting you again!

Lagos, Nigeria
Reviewed 28 November 2015

I was very excited when I was told I was going to satay at this hotel on my Abuja trip. The hotel is very big but not well managed. The food was okay but not worth all the hype it had gotten. All in all, it was okay, but it could definitely have been better.

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Helpful?
Thank Stacy O
CustomerNL2015, Guest Relations Manager at Nicon Luxury, Abuja, responded to this review

Thank you for taking time to provide us with a feed back , which for us would go a long way in helping us improve on our services to you, our esteemed guest. We wish to inform you that the hotel is presently being well managed by seasoned professionals who are positively impacting on the staff to ensure that excellent...

Reviewed 1 September 2015 via mobile

Seems to be a forgotten place from the outside but when you get to the inside you are met with warmth and energy. The restaurant is at a small area but well set. Food was great and service was on point. Loved the zobo drink (it's purple, healthy and sweet.)

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Helpful?
2Thank Treaze
CustomerNL2015, Guest Relations Manager at Nicon Luxury, Abuja, responded to this review

Thank you very much for this feedback! we are so very glad that you got a positive experience. NICON Luxury Abuja is poised to render excellent guest services always and we are happy that you enjoyed our signature Zobo drink. We look forward to the pleasure of welcoming you again.

London, United Kingdom
Reviewed 20 June 2015

I occupied what is called a “Superior Room”! The dust in the room was so bad, I am certain the carpets have never been cleaned. Signal strength was so poor, that Internet is only available at the lobby. Unless the guest asks specifically, housekeeping staff will not provide handtowels. Choice at breakfast is very limited. The hotwater pipe in the...

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Helpful?
1Thank ldealwis
CustomerNL2015, Guest Relations Manager at Nicon Luxury, Abuja, responded to this review

We sincerely apologize for this experience ; we wish to reiterate that our sole goal at NICON Luxury Abuja is to provide excellent services for our guests. We wish to assure you that every point raised is being addressed. Suffice to say, most of our rooms are now tiled for your maximum comfort at every stay. The hotel now has...

Ahmedabad, India
Reviewed 16 April 2015

The property is well designed but poorly managed. The rooms are large but the electrical connections and plumbing needs major overhaul. Wi Fi was not working in the rooms,electrical breakdowns are frequent. We were to stay for 5 nights in March 2015 but checked out after 2 nights. Overall a disappointing trip.

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Helpful?
Thank Vikram223

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Nicon Luxury, Abuja

Address: Plot 903 Tafawa Balewa Way | Area 11, Garki, Abuja, Nigeria
Region: Nigeria > Abuja State > Abuja
Price Range: $220 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Nicon Luxury, Abuja 3.5*
Number of rooms: 253
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Also Known As:
Nicon Luxury, Abuja Hotel Abuja
Hotel Style:
#9 Spa Hotel in Abuja
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Questions & Answers

Here's what travellers have asked, with answers from Nicon Luxury, Abuja staff and other travellers.
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Questions? Get answers from Nicon Luxury, Abuja staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None, run. The wire doesn't work at all (Nightmare location)”
  • What the h*** is this. Luxury, NOT!!!!
  • Old and disgusting
  • Dark and dingy
JATConsulting, 8 Mar 2017 | Read review
“Stay there if you have to or just want a relatively cheap stay with a comfortable room.”
MarioForjazSecca, 27 Oct 2016 | Read review
“Overall views at this hotel was great. banks and shops downstairs. Close to everywhere and right inside the city”
747Princessg, 24 Jan 2016 | Read review
“Avoid the suites.”
Vikram223, 16 Apr 2015 | Read review
“Wait for the lift. They take some time (2 out of 3 work) but be patient. The staircases are spooky.”
  • Bathroom
  • Room
NnennaWestAfrica, 31 Jul 2014 | Read review
5 of 5