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Sheraton Abuja Hotel

Hotwire.comUS$216*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$253*
US$216*
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US$253*
US$221*
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Sheraton Abuja Hotel
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438 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Riyadh, Saudi Arabia
Reviewed 22 August 2014 via mobile

This hotel is a solid hotel with good services, typical of what you'd expect any international Sheraton. I stay here any tome I come to Abuja as it is safe and less expensive than other hotels such as the Hilton. However one advice watch everything you spend your money on, foods and services though good in variety are expensive and...

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Helpful?
Thank Blub111
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for the kind comments, you made our day. Hope to see you soon, returning to Sheraton Abuja.

Johannesburg, South Africa
Reviewed 13 August 2014

The hotel is in desperate need of TLC... The beds & linen are AWESOME! It felt rather safe and had a lot of international guests which helped calm my nerves for travelling in Nigeria. Breakfast was wonderful and even though they warn you not to eat fruit, the pineapple was amazing! Please try it when you are there, its really...

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Helpful?
1Thank Diamonds_SA
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for you objective review. Must try the Pineapple Juice with ginger next time.

Reviewed 24 July 2014

Ick! The rooms are dank and all of the doors to the rooms look as if they have been attacked in a robbery or something sinister. Although there are people with guns at the entrance giving a sense of security, the floors that the rooms are on do not feel safe. The "spa" area is disgusting. On the positive side...

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Helpful?
1Thank Susan P
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for your candid review, we are in the process of renovating the property, which will address the majority of the concerns mentioned. WIll relay your postive comments on the food and service to the best staff in Africa. Please do let me know when you are in Abuja next.

Reviewed 20 July 2014

Iftar @ sheraton hotel and towers Abuja was fun especially being attended to by nice and friendly staffs.I want to say a big THANK YOU to the two female staffs that made sure I was OK whenever I come to break my fast FATIMA & OLUCHI I really appreciate their efforts,I was particularly shocked when I found out that the...

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Helpful?
1Thank ziby33
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for your kind review - much appreciated. Will share your comments with my staff, they will be so happy. Hope to welcome you back soon.

Bristol
Reviewed 6 July 2014

Stayed on business for 5 days Able to check into my room after an overnight flight which was helpful Staff were generally friendly and keen to obtain customer feedback on their iPads. Took 3 days to get hot water. Eventually got some by turning on all the taps fully and running them for over 5 minutes Free wi-fi and reasonable...

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Helpful?
2Thank Steve H
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for your candid feedback, much appreciated. Hope to welcome you back in Abuja soon.

London, United Kingdom
Reviewed 25 June 2014

Took a kong time checking in as the reception claimed that the computer system was down, and everything had to be done manually. Staff very inflexible, as only one male porter available to accompany guests to their rooms, to open for manually for them with master key, as not able to create electronic key as system down. I felt one...

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Helpful?
Thank Persimmone
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for your review and candid comments. I can assure you nobody contacted you to check your room for the reasons you mentioned but to ensure you were well taken care off. We will continue to work on our service levels and do hope we have an opportunity to rectify your perceptions in the not too distant future.

Abuja, Nigeria
Reviewed 22 June 2014

A lot has improved in Sheraton abuja,been quite long i came there bt on dis occasion i was there for a wedding on the 15th of June in the ladi quali hall,had a wonderful time and i enjoyed d food but i spilled soup on my cloth so i couldn't go out with d clothe wit the stains immediately one...

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Helpful?
Thank alexi754
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for taking the time to write this review and for you kind comments. It truly means a lot to all my staff and I.

Sandton, South Africa
Reviewed 15 June 2014

There is an Italian restaurant at the Sheraton which does the best pizza at very affordable prices. other items on the menu such as the mushroom risotto are also delicious. The staff there are very helpful.

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Helpful?
Thank bronseaborne
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for the review, much appreciated - you are right we do make a great Pizza :) Please do let me know when you are in Abuja next.

Telford,Shropshire, UK
Reviewed 31 May 2014

I have just arrived but I must point out that I am an SPG Platinum member and have stayed here on several occasions, this may have some bearing. I was greeted with a warm welcome even at 6am and was checked in quickly which is very good especially having come off a long haul flight. The room was one of...

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Helpful?
1Thank Dave B
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for the great review, we are honored to have you as our guest. Do let me know if I may be of service. Boris Bornman General Manager

Reviewed 28 May 2014

I have now been entrenched for nearly a month with this hotel to show any kind of recognition of the phrase "customer service." They have not taken any of my complaints seriously and in most cases try and find a way to blame things on me instead of accepting the fact that they are being paid to deliver a service...

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Helpful?
Thank Graeme S
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

My apologies for our failure. As you are still in the hotel, kindly contact me at your convenience. Rest assure I am always at your service and will do everything in my power to ensure you have a memorable stay with us.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Abuja is one of the hospitality pioneers in Abuja. It is a social and vibrant landmark in Nigeria's capital, located just 40 kilometers away from the Nnamdi Azikiwe International Airport and in proximity to the International Conference Center and the Federal secretariat. Sheraton Abuja Hotel is the focal point for events and networking opportunities. Discover one of the best foods in the city at any of our restaurants and bars or enjoy having your successful business meetings here. ... more   less 

Additional Information about Sheraton Abuja Hotel

Address: Ladi Kwali Way, Maitama, Abuja PMB143, Nigeria
Region: Nigeria > Abuja State > Abuja
Price Range: $319 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Abuja Hotel 4*
Number of rooms: 575
Reservation Options:
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Also Known As:
Sheraton Abuja
Abuja Sheraton
Sheraton Hotel Abuja
Hotel Style:
#3 Luxury Hotel in Abuja
#5 Best Value Hotel in Abuja
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Abuja Hotel staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Sheraton Abuja Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suspect all are good!”
799nigelm, 7 Mar 2017 | Read review
“Over the pool area”
daveb987, 13 Feb 2017 | Read review
“higher the floor the better”
James_in_LPdeGC, 10 Feb 2017 | Read review
“Best views are on the higher levels and larger rooms which are not much more are the superior”
sbasgall, 23 Jan 2017 | Read review
“The top floor seem to be mosquito free.”
  • Somewhere to sit
  • Big screen TV
  • Spacious room
JATConsulting, 27 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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