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Step Town Motel

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1 room 2 adults 0 children
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Step Town Motel
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231 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Singapore, Singapore
Reviewed 6 days ago NEW

Airport pickup charge is $20, and is a 15 - 20 minute ride. Every room in Step Town is large, adequate and comfortable if not luxurious. Internet connection is good throughout. The food while not great can best be described as edible, plentiful and authentic. Its served in a quaint dining room with the TV usually broadcasting the football or...

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Helpful?
Thank piarts_ontour
Helsinki
Reviewed 1 week ago NEWvia mobile

We stayed here one night when arriwing to Rwanda. Conveniently located close to the airport. The manager, John , with his staff picked us up from the airport with a small cost. The chef prepared us a very good meal in the evening. Very friendly staff, clean, quiet rooms, reasonable prices. Suite available!

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Thank 161kirsin
London, United Kingdom
Reviewed 1 week ago

Stayed there with my wife for 3 nights for our honeymoon. When we arrived in Kigali, John (manager) was waiting for us at the departure gate, he was really kind and did a little tour of Kigali on our way to the motel. Once we arrived, we found that our room had been upgraded to a honeymoon room, which was...

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Helpful?
Thank Reinaldo G
Kampala
Reviewed 2 weeks ago

The manager John is well trained and very kind He really helped us with his vehicle when ours had a issue and yet we were running out of time for our day activity the Genocide Memorial at fee charge. The rooms are good with comfortable beds, the food was so delicious and they charged us at very reasonable prices The...

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Thank ugandasafaris p
Reviewed 9 February 2017

We had a lovely time at the motel. The staff are more than accommodating. It was our first night in Rwanda and our credit card company emailed us saying there was an issue (even though we let them know we were traveling). Not having a phone, we asked the front desk for help. They went out and got a pre-paid...

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Thank Frank L
Reviewed 22 January 2017

The room standard match the medium price and are perfect for those who don't need the luxury of the 4-5 star hotels. Staff is friendly, helpful and gives you the feeling of being at home. English is not a problem and everything is taken care of very properly. Food was always fresh and very tasty - enjoy the breakfast sitting...

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Thank felixhim
Nairobi, Kenya
Reviewed 6 January 2017

Located a minute from the city centre, it has a comfortable home environment overlooking the beautiful hilly landscape of Rwanda. The staff is also amazing especially Yves welcomed us very well and shared a lot of insights to our new found love, Rwanda.

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Thank njorogetimmy
Bristol
Reviewed 28 December 2016 via mobile

Cockroaches in rooms! And rooms were very small did not enjoy my stay at all. The staff were very ignorant and spent more time chatting then doing what was asked from them. The only good thing was that the bed was very comfy otherwise would not recommend. Other hotels in the area are much better

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Thank Jermainebeckford
Amersfoort, The Netherlands
Reviewed 30 October 2016 via mobile

Good value for money. Close to the city center, good food, nice rooms and good internet access. For some boda boda's / motor bikes the place is difficult to find. Very friendly staff and good service!

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Thank loekileeuwnl
warrnambool
Reviewed 20 October 2016 via mobile

We stayed here for 3 nights and loved every day we were here. John the manager is so very helpful with any question asked and is always smiling and helping us . The view we had was so lovely looking over the valley. It's 10 minute walk from the CBD but it's worth taking the walk into the town ....

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Helpful?
Thank WarrnamboolBorneo

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
STEP TOWN MOTEL is a first class modern motel. We are located in the centre of Kigali city near St Famille church KIYOVU MUHIMA a quiet, secure and refreshing area where you will enjoy the best views of the city from the motel. We provide accommodation with modern facilities, including en-suite bathrooms, television-DSTV, satellite dish and wireless internet. Also available is mini-bar and restaurant serving western and African cuisine. We do offer airport transfers. ... more   less 

Additional Information about Step Town Motel

Address: Muhima-Kiyovu | nr St Famille Church, Kigali, Rwanda
Region: Rwanda > Kigali Province > Kigali
Price Range: $83 - $91 (Based on Average Rates for a Standard Room)
Number of rooms: 222
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Also Known As:
Step Town Hotel Kigali
Hotel Style:
#1 Best Value Hotel in Kigali
#5 Business Hotel in Kigali
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Questions & Answers

Here's what travellers have asked, with answers from Step Town Motel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View to Kigali”
 of 5 bubbles reinaldog301, 17 Mar 2017 | Read review
“the extension has got bed rooms with their lobby and private compound”
 of 5 bubbles ugandasafarisp, 13 Mar 2017 | Read review
“Look out for a room with a balcony”
 of 5 bubbles felixhim, 22 Jan 2017 | Read review
“Budget and proximity to Kigali city.”
 of 5 bubbles njorogetimmy, 5 Jan 2017 | Read review
“There is a very large room on the first floor with a balcony which looks delightful - maybe its the honeymoon suite?”
 of 5 bubbles H3188ANdianeb, 15 Sep 2016 | Read review
5 of 5