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Step Town Motel

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Traveller (98)
Room & Suite (30)
Dining (6)
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Overview
  • Excellent51%
  • Very good35%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“manager john”(14 reviews)
“dirt road”(11 reviews)
“city centre”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
All hotel details
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Reviews (254)
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Traveller rating
110
78
24
6
5
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110
78
24
6
5
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All reviewsmanager johndirt roadcity centrecar rentalafrican teashort staywould definitely stay here againstayed here for nightsrooms are basicairport pickupgenocide memorialdriveryvesvirungataxismotorcycleinternet
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91 - 95 of 223 reviews
Reviewed 15 April 2015

The service here was excellent. They arranged airport pick-up and drop-off and helped us to get transportation to offices & local sites. Rooms are small, but comfortable and clean. Large variety of choices on the dinner menu and breakfast is nice and big.

Thank Beth604
Reviewed 10 April 2015

we stayed in this hotel for a couple of nights. Rooms were simple but OK, location OK, a bit out for being in city center but OK. The staff was kind and breakfast was OK. The internet was somewhat poor and hot water so so....More

Thank regular-traveller25
Reviewed 3 April 2015

Chose this hotel due to reviews. Price was ok, $65 a night. Pros: staff is really nice, bar/restaurant on site with breakfast, nice view, guard. Cons: rooms basic, no maps available, water not hot for shower, and wifi not great. And I'm cutting it slack,...More

1  Thank TJRTravel
Reviewed 2 March 2015

Our group of 18 was warmly welcomed at Step Town by manager John and his team. All rooms were spotlessly clean and the food was excellent as always. There are 3 blocks of rooms: 1) the "main house" (above Reception), the separate house next to...More

Thank RwandaFan
Reviewed 28 February 2015 via mobile

My wife and I stayed at this hotel for a few nights and were pleasantly surprised by the wonderful staff. They were the most helpful and friendly workers we had met. The rooms were large and clean and the restaurant had very delicious food. It...More

Thank Carson H
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Airport Transportation
Laundry Service
Room Service
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$59 - US$65 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Best Value Hotel in Kigali
#5 Business Hotel in Kigali
Room types
Non-Smoking Rooms
Details
Price range
US$59 - US$65 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Best Value Hotel in Kigali
#5 Business Hotel in Kigali
Room types
Non-Smoking Rooms
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Traveller (98)
Room & Suite (30)
Dining (6)
Questions & Answers
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karsnow
25 January 2018|
AnswerShow all 2 answers
Response from AdventurePhiles | Reviewed this property |
You should contact them directly. They are very easy to deal with.
0
Votes
HiFly1976
2 November 2016|
Answer
Response from loekileeuwnl | Reviewed this property |
10.000 francs
0
Votes
Abhi P
23 October 2016|
AnswerShow all 2 answers
Response from ppirlot | Reviewed this property |
Yes, shuttle service from and to the airport is provided upon request, at a cost naturally (40$ if I remember correctly).
0
Votes
Room Tips
"There are nice, large rooms which are not attached to the main building, but the upstairs rooms have more..."
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"Ask for an upper floor with a city view"
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"I think all rooms are good rooms"
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"Room at the top of the main part of the hotel has a great view!"
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