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Heaven Restaurant & Boutique Hotel

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#2 of 47 Hotels in Kigali
Certificate of Excellence
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Heaven Restaurant & Boutique Hotel
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165 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Kigali, Rwanda
Reviewed 5 days ago NEW

This hotel was so sweet! The location is ideal near shopping, central and a safe neighborhood where even walking at night felt safe. The staff was by far our favorite part- they were welcoming and so friendly and engaging in conversation, educating us about the culture, helping with arrangements to go see the gorillas, shopping in town, movies etc. Above...

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Helpful?
Thank Bronwyn M
Colorado Springs, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 30 October 2016

WOW--I so loved the small ambience of this immaculate boutique hotel. The staff hospitality was very welcoming. The restaurant food was the best I had in Kigali with many delicious choices. I especially loved the outdoor terrace seating. Keep up the great team work.

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Helpful?
Thank RhondaW3364
About Hotel's Favourite Review
Heaven_Boutiqu_Hotel, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Thanks a million for your outstanding review of us, Rhonda! We enjoyed hosting you and hope to welcome you back very soon. Best, Alissa

Oslo, Norway
Reviewed 6 days ago NEW

My stay at Heaven was a great experience. The staff was so friendly and helpful, and it is centrally located but feels totally peaceful still. Upon my arrival I learned that they had upgraded me and I enjoyed a beautiful big room right next to the swimming pool (which was very clean and fresh). I really couldn't be happier! Finally,...

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Thank jenlor2017
Reviewed 1 week ago

Heaven has a range of room types from a more traditional hotel near the main (noisy) road, to quaint family style rooms that provide all you need, to tastefully decorated room that use space efficiently and feel very comfortable. One small clean pool is ready to go, and another one is on the way. The restaurant is one of the...

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Thank Jena H
Reviewed 2 weeks ago

i stayed at the heaven,its amazing,i enjoyed and loved every moment i was at the hotel,from the from,food the staff are amazing very helpful quality service given by the team,if you happen to visit Kigali give it a try and you will never forget the treat you will have at the heaven Kigali

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Thank Victor A
Davis, California
Reviewed 3 weeks ago via mobile

We stayed 3 nights at Heaven & enjoyed the friendly staff and good accommodations. Our room was in the same complex as the restaurant so super convenient. Staff was most helpful in securing a car rental and we were able to leave a suitcase while we did a self drive excursion to Gisenyi for a few days. A hotel driver...

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Thank Patty6-13
Reviewed 3 weeks ago

The staff at Heaven (both hotel and restaurant) were world-class, but the rooms left much to be desired. I was traveling to Rwanda on business and found the rooms to be too small and dark to get much work done. If the rooms were half the price, I might not have minded, but I found the cost to be too...

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Thank Lizzie N
Rumangabo, Democratic Republic of the Congo
Reviewed 3 weeks ago

Since I've got to the hotel to late (01:00 am) the room I booked wasn't available and I had to be moved one block away from the main hotel, same property, that was a little annoyed, since I'd landed recently and was very tired after two days of travel. Then the rest was very good!

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Thank 48sergioe
France
Reviewed 4 weeks ago

Quiet, friendly and clean hotel, with good food and good internet connection. All the staff including taxi drivers are SO pleasant, friendly and helpful. Food in the restaurant is also nice - though a bit expensive - the reason may be its international clientele. I will definitely come back to Heaven hotel.

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Thank AgnesBR73
Cairo, Egypt
Reviewed 4 weeks ago

This was my third time to kigali my first time in heaven. Thanks to all the staff was excellent stay with your friendly attitude. Many thanks to all especially winnie on reception. Room service was perfect and restaurant as well

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Thank eng_mina_mikhail

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Pool
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Heaven Boutique Hotel is a 22-room, private and serene American-owned hotel located in the heart of downtown Kigali on a quiet side street, just steps from its award winning Heaven Restaurant. Open for breakfast, lunch and dinner, hotel guests enjoy relaxing on Heaven's open-air terrace with expansive views of Kigali, having quiet meetings in one of our conference spaces and hanging out by the pool. With an onsite playground, salt water swimming pool, fair trade crafts boutique and art gallery onsite, Heaven is the ideal place to stay for families, business travelers and tourists alike. ... more   less 

Additional Information about Heaven Restaurant & Boutique Hotel

Address: 29 Street No 7, KN | Kiyovu, Kigali, Rwanda (Formerly Inn Heaven)
Region: Rwanda > Kigali Province > Kigali
Price Range: $141 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heaven Restaurant & Boutique Hotel 3.5*
Number of rooms: 22
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Kigali
#2 Best Value Hotel in Kigali
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Questions & Answers

Questions? Get answers from Heaven Restaurant & Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“please stay at the other side away from the restaurant.. they have accommodation away from the restaurant down the street”
angelamO114KT, 25 Mar 2017 | Read review
“First floor with balcony ”
mks109, 20 Mar 2017 | Read review
“Some first floor rooms might have nice views, mine was to the parking on ground floor.”
370minnap, 12 Feb 2017 | Read review
“Bottom Level Rooms with a balcony!”
bretttucker06, 23 Jan 2017 | Read review
“Ask for translation of the name of the individual rooms, don't hesitate to ask front desk for information. Everyone spoke several languages including english”
thomascU9637TT, 16 Jan 2017 | Read review
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