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Heaven Restaurant & Boutique Hotel

Jumia TravelUS$116*
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#3 of 47 Hotels in Kigali
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$123*
US$116*
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US$123*
US$122*
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Heaven Restaurant & Boutique Hotel
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171 Reviews from our TripAdvisor Community

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Showing 163: English reviews
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Kigali, Rwanda
Reviewed 6 days ago NEW

If you are visiting Kigali, staying at Heaven is lovely. The rooms are comfortable, especially the family rooms if traveling with children. The restaurant is delicious. The water is safe. If you are moving to Kigali, staying at Heaven is critical to setting up your new home. We spent one week here while sorting our new lives in Kigali. The...

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Helpful?
Thank melissasutton0
J_A_M_Kigali, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Dear Melissa, Thank you for staying with us during your move and transition into permanent housing in Kigali! It was a pleasure for all of us to get to know you and your family, and to help you get settled and prepared for your new life in Rwanda. I especially enjoyed popping in at various times of day and finding...

Colorado Springs, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 30 October 2016

WOW--I so loved the small ambience of this immaculate boutique hotel. The staff hospitality was very welcoming. The restaurant food was the best I had in Kigali with many delicious choices. I especially loved the outdoor terrace seating. Keep up the great team work.

Review collected in partnership with this hotel
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Helpful?
1Thank RhondaW3364
About Hotel's Favourite Review
Heaven_Boutiqu_Hotel, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Thanks a million for your outstanding review of us, Rhonda! We enjoyed hosting you and hope to welcome you back very soon. Best, Alissa

USA
Reviewed 6 days ago NEWvia mobile

Very nice and clean hotel. The staff was very friendly and helpful. The room was spacious and comfortable. Excellent restaurant for lunch and dinner, breakfast could have had more options but it was adequate. Prices at restaurant were very high specially for drinks compared to similar restaurants in Kigali.

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Helpful?
Thank bernardojcastro
J_A_M_Kigali, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Hello Bernard, We are so happy you enjoyed your stay in the hotel and enjoyed the restaurant! Welcome back soon, Alissa

Cape Town Central, South Africa
Reviewed 1 week ago

We stayed in Queen Villa rooms. They are simple but comfortable. The bed was very nice and the turn-down service at night was much appreciated. The shower was always hot and powerful and they provide free filtered water in the rooms. There were a few downsides to the room. First, it was quite small. No sitting area and the desk...

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Helpful?
Thank TTapp
J_A_M_Kigali, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Dera TTapp, Thank you very much for your positive and candid review of our queen rooms. Because of the small size of the Queen rooms, we decided to add wall mount desks, however, there is also a table and chair on every private terrace for work as well. We have also added working desks to the common areas to provide...

UK
Reviewed 1 week ago

I start by saying I visited in mid Feb - when they were mid construction of the new luxury rooms and gym so things will be different now. We stayed in the new Garden Chalet rooms and these were good. I loved their simplicity, they had pretty much everything needed, good beds, good bathrooms, lovely Rwandan fabrics and art. The...

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Helpful?
Thank LuigiBUk
J_A_M_Kigali, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Dear Luigi, Thank you for your candid review of your stay with us. I apologize about the construction noise during your stay, we have since completed the gym construction and the Chalet has returned to our most peaceful property with the sounds of birds and nature in the air! We have taken note of your recommendations; adding intercoms to the...

San Francisco, California
Reviewed 1 week ago

Loved staying at Heaven while in Kigali. The staff were super friendly and went out of the way to help with any needs that we had. The food at the restaurant was delicious, and the outdoor patio to eat at was amazing. Highly recommend if you're looking for a place to stay in Kigali.

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Helpful?
1Thank mslaurap
J_A_M_Kigali, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Thank you for giving us a 5 star review,, we are delighted that you enjoyed your stay and highly recommend us!

Reviewed 4 weeks ago

I've stayed at Heaven twice in the past month, and both times the staff have gone above and beyond to make sure that my stay is the best possible. In addition, the lovely room, excellent breakfast, and convenient location make this the perfect place to stay in Kigali. I'll never stay anywhere else! To illustrate just how caring the staff...

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Helpful?
1Thank Suzanne M
J_A_M_Kigali, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Dear Duzanne, Thank you for staying with us as our repeat guest (family now), it is our absolute pleasure to go above and beyond, that is exactly what we are committed to at Heaven! We look forward to having you stay with us again and again! With warm regards, Alissa and the Heaven Team!

Kigali, Rwanda
Reviewed 19 April 2017

This hotel was so sweet! The location is ideal near shopping, central and a safe neighborhood where even walking at night felt safe. The staff was by far our favorite part- they were welcoming and so friendly and engaging in conversation, educating us about the culture, helping with arrangements to go see the gorillas, shopping in town, movies etc. Above...

Review collected in partnership with this hotel
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Helpful?
1Thank Bronwyn M
J_A_M_Kigali, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Dear Bronwyn, To go "above and beyond" is exactly what we are striving for at Heaven, so thank you for such an encouraging and positive review! Our team was very happy to see your review and to know that they exceeded expectations! We hope to see you again, and to welcome you back soon! Alissa

Oslo, Norway
Reviewed 19 April 2017

My stay at Heaven was a great experience. The staff was so friendly and helpful, and it is centrally located but feels totally peaceful still. Upon my arrival I learned that they had upgraded me and I enjoyed a beautiful big room right next to the swimming pool (which was very clean and fresh). I really couldn't be happier! Finally,...

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Helpful?
1Thank jenlor2017
J_A_M_Kigali, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Dear Jen, We are thrilled that you had a great experience staying with us, and we are so glad you enjoyed the upgrade to the Garden Chalet, our newest property with swimming pool! As you said, it is a very peaceful property and feels to many of our guests like a home away from home! We hope to welcome you...

Reviewed 13 April 2017

Heaven has a range of room types from a more traditional hotel near the main (noisy) road, to quaint family style rooms that provide all you need, to tastefully decorated room that use space efficiently and feel very comfortable. One small clean pool is ready to go, and another one is on the way. The restaurant is one of the...

Review collected in partnership with this hotel
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Helpful?
1Thank Jena H
J_A_M_Kigali, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Dear Jena, Thank you for providing such a lovely description of the property and various rooms types for us! I love that you describe Heaven giving a "sense of nature" in the heart of downtown Kigali,, we are so glad you enjoyed your stay and look forward to welcoming you back! Best wishes, Alissa

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Pool
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Heaven Boutique Hotel is a 22-room, private and serene American-owned hotel located in the heart of downtown Kigali on a quiet side street, just steps from its award winning Heaven Restaurant. Open for breakfast, lunch and dinner, hotel guests enjoy relaxing on Heaven's open-air terrace with expansive views of Kigali, having quiet meetings in one of our conference spaces and hanging out by the pool. With an onsite playground, salt water swimming pool, fair trade crafts boutique and art gallery onsite, Heaven is the ideal place to stay for families, business travelers and tourists alike. ... more   less 

Additional Information about Heaven Restaurant & Boutique Hotel

Address: 29 Street No 7, KN | Kiyovu, Kigali, Rwanda (Formerly Inn Heaven)
Region: Rwanda > Kigali Province > Kigali
Price Range: $149 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heaven Restaurant & Boutique Hotel 3.5*
Number of rooms: 22
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Kigali
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Questions & Answers

Here's what travellers have asked, with answers from Heaven Restaurant & Boutique Hotel staff and other travellers.
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Questions? Get answers from Heaven Restaurant & Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on an upper floor at the villas or in the rooms near the pool”
TTapp, 21 May 2017 | Read review
“please stay at the other side away from the restaurant.. they have accommodation away from the restaurant down the street”
angelamO114KT, 25 Mar 2017 | Read review
“First floor with balcony ”
mks109, 20 Mar 2017 | Read review
“Some first floor rooms might have nice views, mine was to the parking on ground floor.”
370minnap, 12 Feb 2017 | Read review
“Bottom Level Rooms with a balcony!”
bretttucker06, 23 Jan 2017 | Read review
5 of 5
Jumia Travel
US$116* /night
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Booking.comUS$123
TravelocityUS$122
Expedia.comUS$123
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*Disclaimer
Prices are for 1 room, 2 adults
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