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Hotel Chez Lando

Hotels.comUS$126*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Chez Lando
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292 Reviews from our TripAdvisor Community

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Showing 250: English reviews
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Singapore, Singapore
Reviewed yesterday NEW

Pierre at the front desk was kind enough to find me a standard room. The hotel is very close to the airport so it's good if you have an early morning flight out or a late night flight in. This was recommended by my boss and the place is really pleasant. The restaurant is also filled with locals on a...

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Helpful?
Thank TanDingHao
Battle, United Kingdom
Reviewed 1 week ago NEW

I went with my daughter and her two children from April 2nd to 3rd 2017. The hotel adapted rooms for us and were really helpful with transport at terrible airport hours. We enjoyed the clean rooms, good mosquito nets, good breakfast and helpful staff. We certainly recommend a stay there in its convenient location and lovely gardens.

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Helpful?
Thank mulokole
Pretoria, Gauteng, South Africa
Reviewed 3 weeks ago via mobile

My first time visiting Kigali. The hotel was reserved for us by the company we work for. Positives: very friendly and helpful staff. Beautiful gardens. Close to airport. Negatives: rooms smell funny, no aircon only a fan, bathrooms need upgrading, no kettle in the room, breakfast was not so good. Mosquito nets can do with a wash. I would not...

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Helpful?
Thank AldeenvanderWalt
ChezLandoMgt, Front Office Manager at Hotel Chez Lando, responded to this review

Dear Valuable Guest, Thanks for staying with us and we humbly apologize for the inconveniences that have occurred during your stay, we thank you for the positive remarks it's well appreciated, we've also noted the negatives and be assured that improvements as well as a tough follow-up will be done on those concerning mosquito nets and smell as those shouldn't...

St. Albert, Canada
Reviewed 17 April 2017

The staff was friendly, helpful and responsive to my requests. The room was clean and in good repair. Security was efficient and I certainly felt safe during my stay. The restaurant was nice as well, with a large patio.

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Helpful?
Thank Slade L
ChezLandoMgt, Front Office Manager at Hotel Chez Lando, responded to this review

Dear Esteemed Guest, Thanks a lot for your encouraging and pleasant review, it's well appreciated and we will keep on putting much efforts to improve our services and make the guest stays much better, You're always welcome at Chez Lando! Customer Care Dpt

Cape Town, South Africa
Reviewed 11 April 2017

This very well run hotel is unpretentious and comfortable with very friendly and obliging staff. The facilities are good although I missed having a swimming pool. April is a rainy season but the temperature is comfortable and days are warm and nights cooler

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Helpful?
Thank dickyjeeps
ChezLandoMgt, Customer Care Dpt at Hotel Chez Lando, responded to this review

Dear Esteemed Guest, It's an honor, an encouragement and a high pleasure for our team to see your review of our services, we will keep on improving and doing our best to ensure a more enjoyable stay in the future! You're always welcome at Chez Lando! Chez Lando Team

Philadelphia
Reviewed 24 March 2017

This is my go-to hotel in Kigali. Good value, clean, great location, friendly and helpful staff, free airport shuttle. Rooms have a safe and refrigerator/minibar. Breakfast is included and excellent. Also has a nice restaurant.

Review collected in partnership with this hotel
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Helpful?
Thank mmosche
Reviewed 27 February 2017 via mobile

Close to Kigali airport, we stayed a night after getting in to Rwanda in the evening. Even though it was a little late, we had dinner which was very nice. There is a rooftop restaurant. Our room was well furnished, and the bathroom was smart with a decent shower. Plenty of complimentary bottles of water were left for us in...

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Helpful?
Thank gemma l
Byiringiro P, Marketing & Sales Dpt at Hotel Chez Lando, responded to this review

Dear Valuable Guest, It's with a pleasure and joy that we read your encouraging review, we have noted also the breakfast note and we will keep on improving, You're always welcome at Chez Lando!

Reviewed 24 February 2017 via mobile

Chez Lando is close to the airport and the road to Eastern Province and you have plenty of restaurants (and Forex exchange bureaus!) within walking distance. The hotel is spread over fairly large grounds, ask for a room far from the bar and restaurant if you're staying over the weekend, as the bar gets quite busy. The less recently renovated...

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Helpful?
Thank lindajparis
Byiringiro P, Marketing & Sales Dpt at Hotel Chez Lando, responded to this review

Dear Esteemed Guest, Thanks a lot for staying with us! it's a pleasure and honor for our team as we feel encouraged by your interesting review, we will keep on doing our best and improving our Restaurant services to ensure a more decent & unique experience to our guests, You're always welcome at Chez Lando!' Marketing & Sales Dpt

Oslo, Norway
Reviewed 14 February 2017

Nice spacious room, very friendly service, and great location close to the airport. The best breakfast I have had in East-Central Africa! Great selection of breads, including dark grain bread in addition to several white breads, and a wide variety of other food stuff. I was on a work trip, but it is a beautiful place for couples on a...

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Helpful?
Thank Ingrid Schärer Ø
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Thanks very much for this encouraging & nice review Dear Ingrid! it's a pleasure and our team will keep on doing its best to satisfy our guest needs, You're always welcome at Chez Lando! Customer Care Dpt

Reviewed 14 January 2017 via mobile

Had dinner and some drinks here while on a business visit to Kigali. The food was just dull and not tasty compared to other hotels in Kigali. The ambience was okay. Service was slow and we had to keep asking for assistance.

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Helpful?
Thank Patrick M
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear Valuable Guest, Thanks for your review on our hotel services, we've taken a note and our staff is going through a tough training to ensure that the highlighted issues are resolved, we hope your future visit will be more interesting, You're most welcome at Chez Lando! Customer Care Dpt

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
In your room
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Chez Lando, is your first window to Rwanda. At Chez Lando, we apply the tradition of Rwandan hospitality to the needs of modern travelers; we cater to the smallest detail of your stay. Our quaint garden-style hotel is located just five minutes from Kigali International Airport and is right on the way to the heart of town. ... more   less 

Additional Information about Hotel Chez Lando

Address: KG 201st , Airport Roa | Remera, Kigali, Rwanda
Region: Rwanda > Kigali Province > Kigali
Price Range: $161 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chez Lando 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Chez Lando Kigali
Hotel Style:
#3 Business Hotel in Kigali
#5 Luxury Hotel in Kigali
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Questions & Answers

Questions? Get answers from Hotel Chez Lando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have standard rooms to bungalows”
TanDingHao, 23 May 2017 | Read review
“Pavillions top floor.”
mulokole, 17 May 2017 | Read review
“Ask for a room on the second floor, away from traffic”
SladeL_13, 17 Apr 2017 | Read review
“i had a room at the top of the stairs omn the second floor looking onto the garden with a balcony . It was quiet and comfortable”
dickyjeeps, 10 Apr 2017 | Read review
“The pavilions and bungalows are located in the quiet area of the garden!”
uwef569, 16 Dec 2016 | Read review
5 of 5
Hotels.com
US$126* /night
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Booking.comUS$130
TripAdvisorUS$126
HRS.comUS$130
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*Disclaimer
Prices are for 1 room, 2 adults
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