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06/08/2017 07/08/2017
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    Kigali Serena Hotel

    KN 3 Ave | P.O. Box 7469, Kigali, Rwanda
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    Best prices for your stay
    06/08/2017 07/08/2017
    Savings alert: 12% below average rate

    The price you found is 12% lower than this hotel's average rate of US$275/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$352
    US$243
    SAVE US$109
    US$290
    US$290
    Traveller (276)
    Room & Suite (83)
    Pool & Beach (30)
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    Overview
    • Excellent54%
    • Very good37%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Kigali Marriott Hotel
    124 reviews
    #3 of 48 hotels in Kigali
     
    Hotel Des Mille Collines
    703 reviews
    #8 of 48 hotels in Kigali
     
    Radisson Blu Hotel & Convention Centre, Kigali
    132 reviews
    #2 of 48 hotels in Kigali
     
    Heaven Restaurant & Boutique Hotel
    177 reviews
    #5 of 48 hotels in Kigali
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (716)
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    1 - 5 of 670 reviews

    Reviewed 1 week ago via mobile

    The hotel is one of the best Serena's I've stayed in. Tje facility is spotless and offered every I required and more. The management and staff are some of the friendliest people I've met in Rwanda (and they are a friendly bunch). The fitness center...More

    Thank Albie B
    Reviewed 1 week ago

    The Kigali Serena Hotel in Kigali is obviously newer and more modern than the Nairobi Serena Hotel that I have stayed at on a number of occasions. The bedroom was spacious and comfortable and overlooked a sparkling blue pool. The sliding insect screen doors allowed...More

    Thank MikeC7806
    Reviewed 1 week ago via mobile

    Serena is a great stay whereever you stay. Serviceminded staff, the best food, the greatest swhowers. You will get everything you pay for and more. The are very responsive, always gives you a great time. I just Love Serena <3

    Thank Mari H
    Reviewed 1 week ago

    We stayed here for one night on our way to go gorilla trekking and were pleasantly surprised. Hotel was great - staff friendly, rooms were a nice size - big bathrooms, kids LOVED the pool and the breakfast buffet was great. Was a shame we...More

    Thank V1415
    Response from SerenaHotels, General Manager at Kigali Serena HotelResponded 2 days ago

    Dear V1415, Thank you for sharing a wonderful review following your recent experience with us. Our aim is to ensure that our guests' stay is both comfortable and memorable and your high rating will motivate us to continue improving on our offer and service delivery....More

    Reviewed 2 weeks ago via mobile

    Had a Business lunch at the poolside restaurant last week. Good Ambience and quiet and suitable for the purpose. Food was good but menu seems to be the same as my last visit. It is recommended to change the menu frequently. Service was prompt and...More

    Thank Rohpro
    Response from SerenaHotels, General Manager at Kigali Serena HotelResponded 2 days ago

    Dear Rohpro, We appreciate the time taken to share your recent dining experience at our Sokoni Restaurant. Kindly note that our aim is to exceed our guests' needs and expectations and your feedback is important as it motivates us to improve. We appreciate your compliments...More

    Kigali Marriott Hotel
    124 reviews
    #3 of 48 hotels in Kigali
     
    Hotel Des Mille Collines
    703 reviews
    #8 of 48 hotels in Kigali
     
    Radisson Blu Hotel & Convention Centre, Kigali
    132 reviews
    #2 of 48 hotels in Kigali
     
    Heaven Restaurant & Boutique Hotel
    177 reviews
    #5 of 48 hotels in Kigali
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$284 - US$443 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Kigali
    • #1 Business Hotel in Kigali
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
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    • Location
    • Rwanda >
    • Kigali Province >
    • Kigali
    Add Photo Photos
    Traveller (276)
    Room & Suite (83)
    Pool & Beach (30)
    Dining (28)
    Hotel & Grounds (104)
    Bathroom (43)
    Nearby
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    Park Inn by Radisson Kigali
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    Nearby Restaurants
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    New Cactus
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    Nearby Attractions
    Camp Kigali Memorial
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    .38 km away
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    Ask a question
    Questions & Answers
    marycjenks
    29 March 2017|
    AnswerShow all 7 answers
    Response from Amrita J | Reviewed this property |
    Yes
    0
    Votes
    otienodavid
    5 March 2017|
    AnswerShow all 3 answers
    Response from SerenaHotels | Property representative |
    Dear Otieno David, Further to your query, we do have midweek and weekend rates however they vary based on occupancy levels. Please visit our website to view the latest rate offers.
    0
    Votes
    Temi A
    31 December 2016|
    AnswerShow all 9 answers
    Response from SerenaHotels | Property representative |
    Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +250 788 184 500
    0
    Votes
    Room Tips
    "On our return, We asked for an upgrade, and got placed on the top floor overlooking the pool. Nice view and..."
    Read review
    "Not a vacation hôtel, more of a business hôtel."
    Read review
    "Ask for a room with a big balcony."
    Read review
    "Ask for a room facing the pool."
    Read review
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