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Novotel Dakar

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437 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Providence, Rhode Island
Reviewed 5 days ago NEW

The staff does an amazing job. The hotel is clean and safe. The security here is as good as it gets. The internet is really hit or miss. They are located very close to the Port of Dakar which is convenient if you're going to be doing business at the port.

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Helpful?
Thank Mike M
Reviewed 6 days ago NEW

currently staying here and the level of service is very high. Its a hotel you come for when you are on business because you can be assured hotel room problems is the last thing you need to be worried about.

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Helpful?
Thank tony k
Reviewed 1 week ago via mobile

I was at the hotel for business with not much motivativation to get out; restaurant is good (may be expensive.. but is a hitel after all), rooms of reasonable size and comfortable, DON'T FORGET SWIMMING GEAR. The swimming pool is fantastic.. big. .. far from the noise of the road...hotel has ATM

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Helpful?
Thank Gionata V
New Iberia, Louisiana
Reviewed 3 weeks ago via mobile

While there for business I could not conduct anything dealing with the internet. I was moved from room to room to find a better wifi connection but there was none. They seriously need an upgrade on their servers. I did find that if I was up at 3am to 6am I could go online and send and receive emails but...

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Helpful?
Thank FrankieFalcon
A TripAdvisor Member
Level Contributor
6 reviews
3 hotel reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

I must say the staff is Great! But hotel need some work. Carpet is awful the refrigerator did not work the television didnt work..The resturant food didnt taste great either. Just an average hotel. If i had to choose wouldnt stay here again.

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Helpful?
Thank A TripAdvisor Member
New York City, New York
Reviewed 4 weeks ago

The building was a little bit run down, but the staff tried to make it up with good service. Food is rather limited when it comes to variety and the breakfast quality is rather poor too. I recommend you go around for breakfast (Kaiser), lunch (La Fourchette) and dinner (La Parrilla) or so many other options... There is a sizeable...

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Helpful?
Thank LA_traveler_10101
Yangon (Rangoon), Myanmar
Reviewed 1 November 2016 via mobile

Novotel Dakar: Over $200/night hotel without towels and with plastic cups + rugs in the tropics + empty hand sanitizer. Modern hotel downtown Dakar. For over $200/nite the absence of towels is not pleasant. Compared to a half price dive hotel in Ngor (Maison Abkar) which had glass glasses and many towels, the Novotel plastic glasses were a disappointment. A...

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Helpful?
Thank gionita
DirNovotelDakar, General Manager at Novotel Dakar, responded to this review

Hello Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Dakar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Geneva, Switzerland
Reviewed 17 October 2016

Hotel rooms are tiny! They have a small window which does not have a handle!!! You call down the reception and they say that they need a written authorization to send someone up with a handle! So, I go and give my 'written authorization', a guy comes, opens the window and leaves with the handle!!! I am serious... Reception says:...

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Helpful?
Thank Mauricio C
DirNovotelDakar, General Manager at Novotel Dakar, responded to this review

Hi Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Dakar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Reviewed 7 October 2016

it is not like what i expected so i can say it will be my second or third option when i visit Dakar again. Advantages: - Free Shuttle to and from the airport - Breakfast is fine - Quite atmosphere to sleep - AC is fine Disadvantages: - No Gym or Health Club - WiFi service is slow - Dinner...

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Helpful?
Thank Ahmed K
DirNovotelDakar, General Manager at Novotel Dakar, responded to this review

Hello Dear, Thank you for taking the time to tell us about your experience at the Novotel Dakar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Maryland, USA
Reviewed 12 September 2016

Nice lobby and very friendly staff, but the rooms are run down - including old towels - and the beds are not comfortable - couldn't sleep and ended up moving to another hotel after a few nights. The outdoor bar area is beautiful, but lots of mosquitoes. The pool is clean.

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Helpful?
Thank punkykey
DirNovotelDakar, General Manager at Novotel Dakar, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Dakar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Novotel Dakar is located in the central business district, looking across to Goree Island, 5 minutes walk from the Place de l Independence and 15 km from Leopold Sedar Senghor International Airport (free shuttle service). The hotel features 241 air conditioned rooms including two suites, a bar, a restaurant, meeting rooms, a swimming pool. ... more   less 

Additional Information about Novotel Dakar

Address: Ave Abdoulaye Fadiga | BP 2073, Dakar 18524, Senegal
Region: Senegal > Dakar Region > Dakar
Price Range: $210 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Dakar 4*
Number of rooms: 241
Reservation Options:
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Also Known As:
Novotel Dakar Hotel Dakar
Dakar Novotel
Hotel Style:
#3 Luxury Hotel in Dakar
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Dakar staff and other travellers.
2 questions
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Questions? Get answers from Novotel Dakar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The manager is great. If you have any issues, he'll resolve them ASAP”
 of 5 bubbles 701MikeM, 4 Dec 2016 | Read review
“rooms facing the city seem less used and smell fresher.”
 of 5 bubbles tonykE1786VR, 3 Dec 2016 | Read review
“to have a good view you need to have a sea view room from the 8th floor to the 10th floor”
 of 5 bubbles ahmedk2013, 7 Oct 2016 | Read review
“ask for sea view, preferably not the first one on the hallway as the window is blocked”
 of 5 bubbles punkykey, 11 Sep 2016 | Read review
“Sea view rooms”
 of 5 bubbles 280dennisz, 23 Jun 2016 | Read review
5 of 5
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