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Ibis Lome Centre

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Ibis Lome Centre
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238 Reviews from our TripAdvisor Community

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Showing 95: English reviews
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Abidjan
Reviewed 3 weeks ago

I have been here and back. I still dont think that front office services have improved. But Breakfast is certainly better this time. Plus the Internet connection was almost reliable. The good thing is still the view over the ocean and the beach that offers sports and relaxation activities.. The staff at the bfast were more cheerful this time, though.

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Helpful?
Thank NnennaWestAfrica
Julien B, Directeur général at Ibis Lome Centre, responded to this review

Dear NnennaWestAfrica, thanks for yours comments and your fidelity about our hotel. Hope to welcome again.

London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 1 June 2016

My experience was very good. I liked my room. Hotel well located, just a walk to the beach. High quality amenities I liked the fact that I could jog to the tourist market and the main market. This hotel is central.

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Helpful?
Thank evelynekpo
About Hotel's Favourite Review
Julien B, Directeur général at Ibis Lome Centre, responded to this review

Dear Evelynepko, We thank you for your comment on your stay. We strive to satisfy the majority of our customers and we'll continue to improve service quality and infrastructure of our hotel. Hoping to welcome you to a new experience. Best regards

Denver, Colorado
Reviewed 9 January 2017

This is a 1 1/2 star property. The check in process was very lengthy. Poor lobby internet connection. The air conditioning in my room only blew room temperature air and never cooled my room. My room had a bad smell, like a waste sewer smell. My room was next to the elevator control room, and I heard elevator noises constantly.

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Helpful?
Thank WonderfulWorldItIs
Julien B, Directeur général at Ibis Lome Centre, responded to this review

Dear WonderfulWorlditis, Thank you for taking the time to tell us about your experience at the ibis Lome Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Nigeria
Reviewed 14 September 2016 via mobile

Visited this hotel in 2014. It was just a decent offering as the facilities were a bit old requiring some upgrade. I wouldn't know if it has now received that upgrade. The food is okay and the location great.

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Helpful?
Thank BPHardy
Julien B, Directeur général at Ibis Lome Centre, responded to this review

Dear Hardpiles, Thank you for choosing our hotel in 2014. Since then, the facade was redone and all of the restoration is being changed, especially with the hiring of a new chef in September 2016. hoping to welcome you again,

Coimbatore, India
Reviewed 2 August 2016 via mobile

I am a regular visitor to this hotel since 2014, The hotel is quite a distance from Airport (Around 10km) but you get free shuttle service. Very old hotel but we can feel the maintenance but slowly the additional service are been reduced in years like bathroom complementaries, breakfast items reduced. But the Rooms are clean and maintained. Many people...

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Helpful?
Thank Makhizhnan
Julien B, Directeur général at Ibis Lome Centre, responded to this review

Dear Makhizhnan, We thank you for your loyalty and your comment. All the Ibis hotel staff will be happy to receive you again in his establishment. See you soon.

Kiev
Reviewed 9 June 2016

In general it is soulless. Positive: have best croissants, dry fruits and pineapples at buffet breakfast but in general food is soulless. Swimming pool is good and not busy, garden is nice for Lome and Hotel is frequently visited by marriage couples for pictures so you can make some nice shots. Wi-Fi was good. Security was annoying and I had...

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Helpful?
Thank UkrainianKiev
Julien B, Directeur général at Ibis Lome Centre, responded to this review

Dear UkrainianKiev, Thank you for your stay in our hotel. Since your stay, breakfast and the restaurant has undergone changes and must continue to evolve. I should also point out the change in service provider about the safety of the hotel. Thank you for report behavior souvenir seller account and I respond well. Hoping you again that you notice the...

Reviewed 23 May 2016

Staff very friendly. The room okay and the hall way has the a smell of mold, probably humidity trapped in the old carpet. The food from the restaurant downstairs is so so. My room has a nice ocean view and is a nice highlight of the hotel.

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Helpful?
Thank Haoyi C
Julien B, Directeur général at Ibis Lome Centre, responded to this review

Dear Haoyi C, Thank you for your comment on your stay. I'll pass on your compliments to the staff. W strive to satisfy the majority of our customers and we will continue to improve service quality and infrastructure of our hotel. hoping to welcome you to a new experience. Best regards,

Lagos, Nigeria
Reviewed 19 May 2016

The location of the hotel is superb. however, its just really basic. its way too expensive since other hotels of similar category costs way less in Lome. I am really disapoointed. The restaurant is OK and the food is good but expensive. There is wifi in the room and it works well.

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Helpful?
Thank dayologun
Julien B, Directeur général at Ibis Lome Centre, responded to this review

Dear Dayologun, We thank you for your comment on your stay. We strive to satisfy the majority of our customers and we will continue to improve service quality and infrastructure of our hotel. Hoping to welcome you to a new experience. Best regards,

dubai
Reviewed 8 May 2016

The room looks very 1960's and the cozy bedding is nothing but a regular duvet and pillows. With only 1 towel in the bathroom and only shower gel. This is the first and last time I will stay here. There are hotels with a better price that offer a similar basic facilities.

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Helpful?
Thank Evert B
Julien B, Directeur général at Ibis Lome Centre, responded to this review

Dear AmstelEelf, we are sorry if benefits were not to your liking. Although the hotel was built to independence in 1960, but many renovations have been made and others are planned. For your stay, you emphasize the quality of the "Sweet bed" bed that was installed in 2015. I also noted your comment about the towels, and we will fix...

Redwood City, California
Reviewed 31 March 2016

I stayed here for a few nights last week with a group of graduate students on a study trip in West Africa. I was not happy with the experience, and would not recommend the hotel to other travelers. In the interest of balance, I will first highlight a few things that were good about the hotel: -- The beds were...

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Helpful?
1Thank darrenosaurus
Julien B, Directeur général at Ibis Lome Centre, responded to this review

Dear Darrenosaurus, Thank you for taking the time to write us following your stay at ibis Lome Centre. Sorry that service and delivery were not living up to your expectations, and we ask you to accept our most sincere apologies. Ibis hotels are eager to provide the best quality service for your stays; therefore your opinion is very valuable. Be...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Ibis Lomé Centre hotel is located in the city centre, facing the Atlantic ocean, in a vast garden between the National Assembly and the Residence of the French Embassy. Less than 3 km from the Convention Centre, 15 min from the airport and a few metres from the Grand Marché, the entirely refurbished hotel has 108 air-conditioned rooms, two restaurant, a bar serving snacks 24/24, a terrace, and a swimming pool. Guests can count on the free airport-hotel shuttle service.WIFI FREE. ... more   less 

Additional Information about Ibis Lome Centre

Address: Avenue du General de Gaulle | BP 128, Lome, Togo
Region: Togo > Maritime Region > Lome
Price Range: $107 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Lome Centre 3*
Number of rooms: 108
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Hotel Style:
#7 On the Beach Hotel in Lome
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Questions & Answers

Questions? Get answers from Ibis Lome Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms near elevator”
 of 5 bubbles WonderfulWorldItIs, 8 Jan 2017 | Read review
“Ask for sea view”
 of 5 bubbles UkrainianKiev, 8 Jun 2016 | Read review
“Higher floors have a great view.”
 of 5 bubbles evelynekpo, 1 Jun 2016 | Read review
“get a higher floor for better sea views”
 of 5 bubbles hydroadamski, 11 Feb 2016 | Read review
“The front side with view to the beach is nice, eventhough there is busy road between the hotel and the beach.”
 of 5 bubbles 266hand, 7 Jan 2016 | Read review
5 of 5