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    Protea Hotel by Marriott Kampala

    Elgon Terrace, Kololo, Kampala 9421, Uganda
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    03/12/2017 04/12/2017
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    US$232
    US$220
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    Traveller (98)
    Room & Suite (42)
    Dining (13)
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    Overview
    • Excellent21%
    • Very good49%
    • Average19%
    • Poor8%
    • Terrible3%
    Travellers talk about
    “south africa” (3 reviews)
    “business trip” (14 reviews)
    “business hotel” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    4.0 Star Hotel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (247)
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    1 - 5 of 238 reviews

    A TripAdvisor Member
    1
    Reviewed 3 weeks ago via mobile

    I booked last minute trying to find a wheelchair accessible hotel near the airport and on the lakeside. The staff were extremely helpful, especially Caroline in showing me several rooms to ensure access. The maintenance staff set about making a portable ramp so I could...More

    Thank A TripAdvisor Member
    Response from Nicole B, General Manager at Protea Hotel by Marriott KampalaResponded 3 weeks ago

    Thank you for completing a review on your stay with Protea Hotel by Marriott Entebbe. Although your review have been posted on Protea Hotel by Marriott Kampala page, we will ensure that your comments are passed onto Protea Hotel by Marriott Entebbe. We rely on...More

    Reviewed 5 October 2017

    Been to Protea many times..This time i was celebrating a good friend birthday at the hotel. Called the hotel and the receptionisit (Sharon or Pam) was clueless on the theme night at the restaurant and morever the cost...She could not take my reservation and maybe...More

    1  Thank Robert K
    Response from Nicole B, General Manager at Protea Hotel by Marriott KampalaResponded 7 October 2017

    Thank you for taking the time to complete a TripAdvisor review in regards to your recent experience at the Protea Hotel by Marriott Kampala. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal...More

    Reviewed 22 September 2017 via mobile

    Hôtel is ok with good sécurité.Rooms just ok, AC barely Works. Check in staff unhelpful and unfriendly. Sécurité and restaurant staff Nice. Bar tram unfriendly. Transféré to airport at 65 usd, invoice in usd instead of local currency and payment upfront !Far below expected standards...More

    1  Thank laurent s
    Response from Nicole B, General Manager at Protea Hotel by Marriott KampalaResponded 25 September 2017

    Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the Protea Hotel by Marriott Kampala. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal...More

    Reviewed 11 September 2017

    Clean, large room. View of the courtyard. Staff was very helpful. Food was tasty and varied. Desk staff may need a little more training. Bell staff was great. High security and mid town location. Uber is available in Kampala.More

    1  Thank maudes
    Response from Nicole B, General Manager at Protea Hotel by Marriott KampalaResponded 14 September 2017

    Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope...More

    Reviewed 8 September 2017

    This was a business trip, 2 nights. The hotel is is very nice and the gardens are beautiful. Electricity is generated by a generator and as a result there is white noise. This may not be an issue for many people but it is for...More

    1  Thank SusanFPaarl
    Response from Nicole B, General Manager at Protea Hotel by Marriott KampalaResponded 11 September 2017

    Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the Protea Hotel by Marriott Kampala. As we pride ourselves on delivering a memorable hotel experience during your travels, upholding our commitment to provide exceptional service, we...More

    Kampala Serena Hotel
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$237 - US$300 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Luxury Hotel in Kampala
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 70
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Hotwire, Priceline, Jovago.com, Cheap Tickets, Cancelon and HotelQuickly so you can book your Protea Hotel by Marriott Kampala reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
    Add Photo Photos
    Traveller (98)
    Room & Suite (42)
    Dining (13)
    Hotel & Grounds (54)
    Bathroom (14)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    omuria j
    2 November 2015|
    AnswerShow all 3 answers
    Response from comradestuart | Property representative |
    Thank you for the response and for the questions raised. 1. Internet has been an issue in the past, we have however made some changes to our service to enable faster access and speeds. Currently have dedicated fibre optic... More
    0
    Votes
    Winnie N
    29 September 2015|
    AnswerShow all 2 answers
    Response from comradestuart | Property representative |
    Kindly send your CV and letter of application to the hotel directly indicating which position you are applying for. It will then be forwarded onto the head of department who will call you for an interview if your experience... More
    0
    Votes
    Kriss B
    6 September 2014|
    AnswerShow all 3 answers
    Response from charl v | Reviewed this property |
    Yes, shuttle services are available. You need to let them know in advance though and it will be added to your bill.
    0
    Votes
    Room Tips
    "Rooms with a balcony looking out on the courtyard - but of course it is more expensive."
    Read review
    "Anywhere away from the front garden and the restaurant"
    Read review
    "The hotel is easily accessible for a new visitor to Kampala"
    Read review
    "Restaurant View is nice"
    Read review
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