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Afrique Suites Hotel

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15 Reviews from our TripAdvisor Community

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Showing 14: English reviews
vancouver
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 June 2016

Huge hotel. Poorly designed. Lots of walking with luggage: up and down the stairs to different building, separate from main lobby building. AC in terrible shape, most of the time not working. Room dirty: mice droppings (did not share that with my group, so not to scare them, it was already late at night when we got in). Terrible service... More 

Helpful?
Thank islandsteve
Afrique H, General Manager at Afrique Suites Hotel, responded to this review

Thank you for your review of our facility. We take this opportunity to clarify as follows: 1. Our Hotel has two blocks, the older block and the new one. They are all well designed by a renowned Architect and are adjacent to each other with no distance between them. Our new contemporary Lobby and Reception are on the new block... More 

1 review
Reviewed 7 June 2016

We had a wonderful stay in Uganda at Afrique Suites Hotel. Wonderful interiors, excellent service and dining too, the hotel crew were so kind and helping from the minute I stepped into the hotel till I left. I definitely recommend the hotel's Restaurant if you are interested in exquisite African dishes. For a luxury hotel, the price is quite reasonable.... More 

Helpful?
Thank William E
Afrique H, Management at Afrique Suites Hotel, responded to this review

Dear Guest, Thank you so much for your wonderful review & heart warming compliments of our facilities and services on trip advisor. Comments such as yours are not only a pleasure to receive but also an encouragement to strive for continuous improvement. Once again, thank you very much for staying with us & recommending our hotel.We are truly privileged to... More 

Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 January 2016 via mobile

Quiet environment with a welcoming staff. The prices are affordable.. They have a good cuisine compared to other places I visited in Kampala But the toilet are not clean, and their WiFi is not really something you would expect for a kind of hotel

Helpful?
1 Thank Hirwa D
Afrique H, Management at Afrique Suites Hotel, responded to this review

Dear Guest, Thank you Hirwa D for your review of your stay with us at Afrique Suites Hotel. In response to your complaint about the toilet not being clean, we have now recruited a new housekeeping supervisor with a check-list to ensure improvement in cleanliness. About the Wi-Fi not being something you would expect from the hotel, we have cancelled... More 

stafford
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 November 2015

I was booked in to stay at the hotel for 2 weeks (due to business and booked by my local business partner). I have even read other peoples comments before writing this and questioning if I am being fair in my judgement of. But being here now for 10 nights I think I have witnessed enough to be of sound... More 

Helpful?
2 Thank Andy M

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Denton, Texas
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 August 2015

A lot of the dissatisfaction expressed by others comes from the hotel advertising things that were not (yet) available. That has been remedied in large, although I did not visit the gym and so cannot say about that. Kitchenettes are not available in all rooms, and they are not available in the cheapest rooms. But I got a room with... More 

Helpful?
1 Thank MarcCutright
Afrique H, Manager at Afrique Suites Hotel, responded to this review

Dear Mr. Marc Cutright, Greetings from Afrique Suites Hotel! We are delighted to have our offerings summed up so aptly on this prestigious forum. The fact that you deem us with remarks which delight our facilities and our team, who work consistently to maintain the life of Afrique Suites Hotel. We highly appreciate your detailed positive review on trip advisor... More 

Kalomo, Zambia
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 June 2015

The hotel is fine but it is not four stars at all yet the price tag sure is. It is not worth the money. Let me explain why. The hotel is out of town. They might think that it is a great location and I think it will be in about five or ten years time but for now this... More 

Helpful?
2 Thank KennedC
Afrique H, Manager at Afrique Suites Hotel, responded to this review

RESPONSE TO HOTEL REVIEW We read with interest the review written by one Kenneth Christensen who stayed in our hotel sometime in June this year. The review is written with tongue in cheek and we strongly suspect it is sponsored by competition. However we need to put his comments in context. 1. Location Location is not great because it is... More 

Kampala, Uganda
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 March 2015

I checked in this hotel and i received a good reception from one girl by the name of Gladys.I was allocated one of the rooms on the F block which was properly made.The evening night Auditor was a dark skinned and muscular gentle man who seemed not to have any knowledge about the hospitality industry.He could look at the guests... More 

Helpful?
1 Thank felex k
Afrique H, Manager at Afrique Suites Hotel, responded to this review

Response to Guest review on No. 1 Thank you so much for choosing to stay with us and also complimenting on our rooms and staff (Gladys) We appreciate this detailed feedback from your stay. We sincerely apologize for all what you experienced. We have carefully gone through every point you have raised from the night auditor up to the receptionist... More 

Jinja, Uganda
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 12 December 2014

We only stayed for 30 minutes before leaving. The hotel website advertises a gym, spa services and kitchenettes in the rooms. None of those are there. We checked into the room and there is a kitchen with no hotplate, dishes, cutlery, or microwave. When we inquired about the gym "We don't actually have a gym yet. But it should be... More 

Helpful?
1 Thank SmilingDee
Afrique H, Front Office Manager at Afrique Suites Hotel, responded to this review

Dear Guest, Thank you for sparing your valuable time to review us on TripAdvisor. We regret that you were unable to enjoy your stay at our hotel because of un-fulfilled expectations, which may have arisen from misreading the advert on our website which states thus: ‘Afrique suites will provide a modern gym and aerobics studio to cater for your health... More 

Vegarshei Municipality, Norway
Level Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 16 July 2014 via mobile

Clean, friendly, amazing food and the most wonderful view to Kampala, specially at night! Very friendly and professional staff, and live music at the terrace in the evening. A place you want to come back to!

Helpful?
Thank Ruth L
Afrique H, Manager at Afrique Suites Hotel, responded to this review

Hello there! We do apologize for the delay to respond to your review. Thank you for another excellent review and for taking the time to write your input in Trip Advisor. We do take all reviews to heart and we are more than happy to hear that you enjoyed your stay with us. We hope you will visit us soon... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2013

We arrived after 11pm and still managed to get room service dinner. The staff led by Ken (Front Office Manager) listened carefully to our every comment and followed through to provide what we wanted. The rooms are large and well appointed. Extra gadgets were provided on request. We loved the African tea and staple "matoke". The evening views are great... More 

Helpful?
Thank Wanaswa
Afrique H, Manager at Afrique Suites Hotel, responded to this review

Dear Wanaswa We do apologize for the delay to respond to your review and please thank you for your excellent rating on trip advisor. We are happy you felt at home at Afrique Suites Hotel and appreciate the time you took to send in your review. We are always thrilled to hear such encouraging remarks for it helps our staff... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Afrique Suites Hotel "A World Class of Hospitality with an African touch" ... more   less 

Additional Information about Afrique Suites Hotel

Address: Plot 95, Circular Road, Mutungo Hill, Kampala, Uganda
Region: Uganda > Central Region > Kampala
Price Range: $127 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Afrique Suites Hotel 3*
Number of rooms: 40
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Questions & Answers

Here's what travellers have asked, with answers from Afrique Suites Hotel staff and other travellers.
3 questions
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Kampala, Uganda
over a year ago

See all questions (3)

Questions? Get answers from Afrique Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good luck; make sure AC is working before you move your belonging to the room”
 of 5 bubbles islandsteve, 27 Jun 2016 | Read review
“Nothing positive to say.”
 of 5 bubbles andym53, 6 Nov 2015 | Read review
“Ask for a room with a city view.”
 of 5 bubbles Wanaswa, 3 Sep 2013 | Read review
“good things: secure. gorgeous. good wireless internet. nice applicances. above average beds. nice view, though the rooms are built onto the back wall facing the street rather than the view. nice staff, though they need training....”
 of 5 bubbles travisa863, 25 Jul 2013 | Read review
“The second floor and above are the most quiet away from the reception area. The rooms overlooking the view are the best.”
 of 5 bubbles nans705, 12 Jul 2013 | Read review
5 of 5
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