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Royal Suites

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Royal Suites
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50 Reviews from our TripAdvisor Community

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Showing 49: English reviews
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Riyadh, Saudi Arabia
Reviewed 2 weeks ago

We stayed for 5-nights at this hotel over 2-trips in March 2017. We choose this hotel due to the location as we were visiting a nearby organisation. The rooms were very large and well equipped, however were rather tired and could do with an upgrade. The swimming pool and hotel bars were really good with friendly staff. The breakfast and...

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Helpful?
Thank JGLKI
Haira N, Public Relations Manager at Royal Suites, responded to this review

Dear Guest, Thank you for your kind words of appreciation. Customer satisfaction is our top priority and your experience at our hotel is really important to us. We appreciate you and look forward to hosting you again at the Royal Suites Hotel Kind regards, Haira N

Nairobi, Kenya
Reviewed 4 weeks ago

Very good room though the curtains and sheers were not clean. Would be good if housekeeping also wiped the machines in the kitchenettes e,g microwaves. Loved the location and ambience. Internet was very erratic. Would be good to have the front office staff with name tags. Restaurant service is a bit slow.

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Helpful?
Thank brenda_aluda
Haira N, Guest Relations Manager at Royal Suites, responded to this review

Dear Guest, Thank you for your kind words of appreciation. We are sorry you had that experience, customer satisfaction is our top priority and your experience at our hotel is really important to us. We have taken note of all your recommendations and improvements are being made. We appreciate you and look forward to hosting you again at the Royal...

Emirate of Dubai, United Arab Emirates
Reviewed 7 March 2017

I hardly take time to write reviews but for this particular stay at Royal Suites I must say it was amazing right from arrival until check out. What makes this property second to none are specifically the stuff who are so helpfully and cant do enough to turn your moments to memories. Thank you very much Mr. Joel Semambo the...

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Thank 727Francis
Haira N, Guest Relations Manager at Royal Suites, responded to this review

Dear Guest, Thank you for your kind words of appreciation. We are sorry you had that experience, customer satisfaction is our top priority and your experience at our hotel is really important to us. The security service has been improved. We appreciate you and look forward to hosting you again at the Royal Suites Hotel

London, United Kingdom
Reviewed 17 February 2017

Very lovely place to stay customer friendly, and hospitable.The place is very conducive, quiet and exclusive.I love it to bits and I cannot compare it to any other place in Uganda. The prices are fair and staff are very supportive. Royal suites is a class a part and stands out from the crowd.

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Thank Bright A
Haira N, Guest Relations Manager at Royal Suites, responded to this review

Dear Guest, Thank you for your kind words of appreciation. Customer satisfaction is our top priority and your experience at our hotel is really important to us. We appreciate you and look forward to hosting you again at the Royal Suites Hotel Kind regards, Haira N

Kampala, Uganda
Reviewed 16 February 2017

Love this pool and the spa. Very slow service, actually spoils the experience at times. Pool staff and bar very unfriendly, at times rude. Spa staff lovely. Not stayed in the hotel though. Only used the day facilities.

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Thank judysam2016
Haira N, Guest Relations Manager at Royal Suites, responded to this review

Dear Guest, Thank you for your kind words of appreciation. We are sorry you had that experience, customer satisfaction is our top priority and your experience at our hotel is really important to us. The service has been improved We appreciate you and look forward to hosting you again at the Royal Suites Hotel

Kampala
Reviewed 10 February 2017

I sure will be there again so soon in the shortest time of this year . The food is amazing The pool bar Enough parking The experience I had on New Year's Eve was epic U can also try it out next time Lots of love

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Thank umarHabomugisha-
Haira N, Guest Relations Manager at Royal Suites, responded to this review

Dear Guest, Thank you for your kind words of appreciation. Customer satisfaction is our top priority and your experience at our hotel is really important to us. We appreciate you and look forward to hosting you again at the Royal Suites Hotel Kind regards, Haira N

Bologna, Italy
Reviewed 10 February 2017

I spent week there and overall the suites are of good quality. Staff is very helpful. Just there is a long distance walk to some rooms from the receptionist. Not easy to get a taxi from there. The pool area is relaxing and perfect for a pool party.

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Thank jovin2017
Haira N, Guest Relations Manager at Royal Suites, responded to this review

Dear Guest, Thank you for your kind words of appreciation. Customer satisfaction is our top priority and your experience at our hotel is really important to us. We appreciate you and look forward to hosting you again at the Royal Suites Hotel Kind regards, Haira N

Cardiff
Reviewed 10 February 2017

Though not all the rooms had working a/c they were able to move us to apartments that did. The apartments are very modern and beautiful and spacious with a swimming pool in the compound. I would definately come again! Shops and bars are also round the corner and easy access to transport to the city centre. Fab times indeed!

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Thank Adesoji O
Haira N, Guest Relations Manager at Royal Suites, responded to this review

Dear Guest, Thank you for your kind words of appreciation. Customer satisfaction is our top priority and your experience at our hotel is really important to us. We appreciate you and look forward to hosting you again at the Royal Suites Hotel Kind regards, Haira N

Nairobi, Kenya
Reviewed 10 February 2017

Reasonable rooms, service and convenient hotel. The staff were friendly and able to assist you enjoy the facilities A variety of meals especially breakfast foods Clean and spacious rooms some also have a great view.

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Thank skingori
Haira N, Guest Relations Manager at Royal Suites, responded to this review

Dear Guest, Thank you for your kind words of appreciation. Customer satisfaction is our top priority and your experience at our hotel is really important to us. We appreciate you and look forward to hosting you again at the Royal Suites Hotel Kind regards, Haira N

A TripAdvisor Member
1 review
Reviewed 9 February 2017

Was there for a 2 day meeting. Service was exceptional. Food was great and very delicious. I strongly recommend their lunch buffet. Internet was great when on, but sometimes it went off. Generally, great place for a business meeting.

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Thank A TripAdvisor Member
Haira N, Guest Relations Manager at Royal Suites, responded to this review

Dear Guest, Thank you for your kind words of appreciation. Customer satisfaction is our top priority and your experience at our hotel is really important to us. We appreciate you and look forward to hosting you again at the Royal Suites Hotel Kind regards, Haira N

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the prestigious suburb of Bugolobi- Kampala, Royal Suites is ideal for both leisure and business travelers in search of a home away from home. A mere 10 minutes drive away from the capital Kampala, thus conveniently located in close proximity to the city center and all other major attractions in Kampala. A hub of world class accommodation (short/long stay); dining and wining; wellness; M&G Waterfront; retreat and relaxation facilities. Whether you are looking for breathtaking family/private experience, or you want a top notch business arena for training, meetings, conferences or dinners, we will beat your experience. GUESTS are assured of superb accommodation in a tranquil and safe environment. Location Plot 18-20 Binayomba Road, Bugolobi. ... more   less 

Additional Information about Royal Suites

Address: Plot 18-20, Binayomba Road | Bugolobi, Kampala 11354, Uganda
Region: Uganda > Central Region > Kampala
Price Range: $180 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Suites 4*
Number of rooms: 90
Reservation Options:
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Hotel Style:
#9 Spa Hotel in Kampala
#14 Luxury Hotel in Kampala
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Questions & Answers

Here's what travellers have asked, with answers from Royal Suites staff and other travellers.
1 question
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6 months ago

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Questions? Get answers from Royal Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Meals can be delivered to the apartment for an extra price, however I would recommend going out and about to the shops and restaurants round the corner which are reasonably priced.”
adesojio2017, 9 Feb 2017 | Read review
“Hotel may be acceptable to some looking for value, but as an American woman who often travels alone for business, my first priority is to feel safe in my environment and I did not.”
913natalieg, 9 Feb 2017 | Read review
“Get rooms facing the pool.”
TwistedAdobo, 28 Oct 2016 | Read review
“Higher floors that are farther from the pool are quieter.”
MEmbrey, 7 Mar 2016 | Read review
“Ask for a room that is not close to the pool as they often host events there and it does it get busy on weekends.”
LikeFully, 20 May 2015 | Read review
5 of 5