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Sheraton Kampala Hotel

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Traveller (287)
Room & Suite (79)
Dining (48)
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Overview
  • Excellent18%
  • Very good42%
  • Average25%
  • Poor10%
  • Terrible5%
Travellers talk about
“the club lounge”(20 reviews)
“equator bar”(8 reviews)
“an upgrade”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (839)
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Traveller rating
149
318
199
81
46
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LanguageEnglish
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149
318
199
81
46
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All reviewsthe club loungeequator baran upgradebit datedbusiness tripbusiness centerexecutive roomeast africaenjoyed my staygymsecurityweekendslaptopenvironment
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1 - 5 of 793 reviews
Reviewed today via mobile

The gym at Sheraton was fantastic - the equipment is modern and the staff are very knowledgeable and go above and beyond to help you. I ended up have a personal fitness session in their studio because the staff had time and wanted to help...More

Thank catr87
Reviewed yesterday

I don't always have control over where I stay in Kampala, so it's been a few visits since I stayed at the Sheraton. A few changes - no more beauty salon in the store area, but the spa rooms have been updated and now include...More

Review collected in partnership with this hotel
1  Thank MonaB1980
Response from Sheraton K, Front Office Manager at Sheraton Kampala HotelResponded today

Dear MonaB1980, Thank you very much for choosing Sheraton Kampala Hotel. We are very happy to see that you enjoyed your stay with us. Your comments have been received positively and were shared with the relevant department to improve in the future. Please do not...More

Reviewed 2 days ago via mobile

This hotel claims to be 4/5 Star. It should be a negative 5 Stars! The worst Sheraton I have stayed at. Building is old and tired. Rooms are very bad with curtains falling off and bathrooms old and small. No Walk in Shower. Check in...More

Thank 802ak
Response from Sheraton K, Front Office Manager at Sheraton Kampala HotelResponded 2 days ago

Dear 802ak, Thank you very much for choosing Sheraton Kampala Hotel. Please accept our apology for not being able to meet your expectation.As valued customer, your comments have been received positively and were shared with the management for future improvement. We can only improve by...More

Reviewed 6 days ago via mobile

Have stayed a few days in this super friendly hotel. Loved the food, the friendly and accommodating staff and the coffee in the ground floor bar. The “loud” side has a lovely view of the garden, but also loud djs and music until late -...More

Thank Kelle G
Response from Sheraton K, Front Office Manager at Sheraton Kampala HotelResponded 5 days ago

Dear Kelle G, Thank you very much for choosing Sheraton Kampala Hotel. We are glad to hear that you had a nice stay with us. Your comments have been received positively and were shared with the relevant department to keep on doing the good job....More

Reviewed 1 week ago

The staff was extremely friendly... the only issue I have is a book that reservations through SPG including two extensions on my trip.. Though I paid for the rooms in full through SPG I was awoken twice in the middle of the night demanding payment...More

Review collected in partnership with this hotel
Thank Kevin C
Response from Sheraton K, Front Office Manager at Sheraton Kampala HotelResponded 1 week ago

Dear Kevin C, Thank you very much for staying with us at the Sheraton Kampala Hotel. We are in receipt of your comments and thank you for taking time to provide us with feedback. We sincerely apologize for such kind of stay experience. We have...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$187 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Kampala
#11 Luxury Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$187 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Kampala
#11 Luxury Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (287)
Room & Suite (79)
Dining (48)
Pool & Beach (8)
Business Centre & Event Rooms (11)
Questions & Answers
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Katerina M
15 September 2017|
AnswerShow all 2 answers
Response from Cyrus M | Reviewed this property |
When we were there staying in the hotel we had 8 rooms for 4 nights 5 days we did take a small conference room which was ok to accommodate about 15 - 20 people depending upon how your table setting is going to be. The rent... More
0
Votes
paxkalipinde
8 September 2015|
AnswerShow all 2 answers
Response from tjsmart | Reviewed this property |
It varies depending on the exchange rate for the period, but between $150 - $190 USD
0
Votes
Room Tips
"currently the hotel is going under renovation make sure not to get a room on the side of the hotel they..."
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"very very clean!"
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"Better quality coffee please, Uganda is famous for amazing fresh coffee but you get tired Nescafe in sachets..."
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"The room was excellent. though being on the side of the road, there was alot of noise from sirens upto late..."
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