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Urban by CityBlue Kampala, Uganda

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Urban by CityBlue Kampala, Uganda
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90 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

We stay there every time. The staff, service, and food are all excellent. Helen the hotel manager goes above and beyond to make your stay happy. Thank you for always taking such good care of us. Top marks!

Helpful?
Thank damiand10
Mumbai (Bombay), India
2 reviews
Reviewed 22 October 2016

What an experience! Super bedrooms, well appointed bathrooms, super swimming pool, warm and cordial staff, amazing location near the centre of Kampala. This is an idyllic hotel which is about to open 21 new bedrooms and a conference room. Must see....

Helpful?
Thank nadinenanji
Norwich, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 October 2016 via mobile

I've stayed here twice on business trips and haven't been disappointed. Most rooms overlook a small pool in the courtyard. Too small for a decent swim, it nevertheless makes a nice place to sit beside when eating in the open sided restaurant. Service is attentive. If you get tired of the menu there's another hotel with an Indian menu just... More 

Helpful?
Thank Mark J
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 August 2016

The hotel building and grounds lack any real character. The pool area is small and looked on directly by the whole hotel and restaurant. Which means the pool area is not the kind of place where you can relax in a bikini. The food was fine but all European/western, which was disappointing as we were hoping to have a taste... More 

Helpful?
Thank Brewsker
City_Blue_Hotel, Public Relations Manager at Urban by CityBlue Kampala, Uganda, responded to this review

Dear Brewsker, We are wholeheartedly sorry to see your review and wish to extend our deepest apologies. Although we know that it will not assist in changing your time, we do wish to say that we have now put in place strict noise guidelines for the team that events should not be allowed to cause disturbance in this way. We... More 

Hasselt, Belgium
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2016

I stayed for two times two nights (with a week in between). Staff very helpful. They even arranged a boda-boda at 6 o'clock in the morning (to bring me to my transport for my day-trip to Jinja). I could also leave part of my luggage there in between my two stays without any additional charges. As other reviewers have stated... More 

Helpful?
Thank Marc_MBe
Level Contributor
3 reviews
Reviewed 28 July 2016

I stayed at Urban by CityBlue for three nights. The location is good. Walking distance to Owina market and Makerere University. My room was spacious. Could have slept a family of four. There was a king-size bed and what looked to be a fold-out sofa. The bathroom was the size of many hotel rooms in the US--it had both a... More 

Helpful?
Thank Elizabeth B
City_Blue_Hotel, Public Relations Manager at Urban by CityBlue Kampala, Uganda, responded to this review

Dear Elizabeth, We are so delighted that you enjoyed your stay at Urban by CityBlue Kampala, Uganda! We truly believe that our team are the heart of the business and they will be so happy to hear your comments. We apologise for the lack of fitness facilities and we are working on upgrading the gym equipment. Once again thank you... More 

Zurich, Switzerland
Level Contributor
69 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 18 June 2016 via mobile

I stayed in City Blue for almost two weeks and was very satisfied. Rooms are good as is the bath room, they are clean, breakfast is good (although after two weeks you would wish for abit more variety), internet works very well, staff are almost all very friendly and the hotel is well located within walking distance to a few... More 

Helpful?
Thank ClaudiaH H
Ripley, United Kingdom
Level Contributor
239 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 14 May 2016

We recently stayed here for 10 nights, so were able to get a good feel for the place and how it operates. The hotel is well located in up-market, but easily accessible, Nakasero and is almost opposite the Emin Pasha, another well regarded hotel. There is a new wing being built next door but we didn't really notice any problems... More 

Helpful?
3 Thank kenc
Dubai, United Arab Emirates
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 May 2016

This Africa-born brand, CityBlue has a feeling of coming home to a family whichever property you stay in. There are lots of surprises that I didn't expect for the price point - a really fantastic restaurant, warm staff, spacious room, rain shower, pool, free breakfast. I was delighted with my discovery!

Helpful?
Thank CarolineRowe
Masaka, Uganda
Level Contributor
3 reviews
Reviewed 31 March 2016

With my last visit, the place was Mambapoint but this time a different name. Generally, all was well, just an opinion, the pool area is so beautiful but gym may do with a little upgrade. Definitely a good chef will elevate the guest experience and a little speed on service. Wifi was slow but worked well for me.

Helpful?
Thank joemutua1980

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Urban by CityBlue Kampala, Uganda

Address: 22, Akii Bua Road, Kampala, Uganda (Formerly Mamba Point Guesthouse)
Region: Uganda > Central Region > Kampala
Price Range: $174 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Urban by CityBlue Kampala, Uganda 4*
Number of rooms: 6
Reservation Options:
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Also Known As:
Mamba Point Guesthouse Hotel Kampala
Hotel Style:
#12 Luxury Hotel in Kampala
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Questions & Answers

Here's what travellers have asked, with answers from Urban by CityBlue Kampala, Uganda staff and other travellers.
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Questions? Get answers from Urban by CityBlue Kampala, Uganda staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a new room if possible, but they are all very good!”
 of 5 bubbles damiand10, 5 Nov 2016 | Read review
“Ask for the poolside rooms for a good deal”
 of 5 bubbles nadinenanji, 22 Oct 2016 | Read review
“Take the standard rooms (overlooking the pool). The other one was more expensive and bigger but the furniture was more outdated as well.”
 of 5 bubbles Marc_MBe, 11 Aug 2016 | Read review
“On upper floor overlooking pool.”
 of 5 bubbles kenc, 14 May 2016 | Read review
“The pool wing rooms have the best view”
 of 5 bubbles CarolineRowe, 9 May 2016 | Read review
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