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Grand Imperial

Booking.comUS$113*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Grand Imperial
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68 Reviews from our TripAdvisor Community

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Showing 64: English reviews
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Nairobi
Reviewed 3 weeks ago via mobile

So yes its an old hotel in dire need of upgrading. That being said I managed to have a training here for three days. Aside from musty rooms and dark corridors it was fine. Location was its strongest point. Food was ok and we enjoyed morning swims in the pool. The team was accommodating and helpful. I wish the owner...

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Helpful?
Thank Msikiliza
JAMES K, Director of Sales at Grand Imperial, responded to this review

Thank for your stay in our hotel and your time to give us feedback . We have a renovation plan in place which will greatly improve the facility and service delivery .

Accra, Ghana
Reviewed 10 January 2017 via mobile

Pretty subpar service .. everything and the service (staff, food, internet) was just slow. Hotel was humongous from the outside but once you enter you begin to notice how eirie it is on the inside. If you're just looking for a bed and breakfast and nothing more then it's better than most places you would find in Kampala. However if...

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Helpful?
Thank jazzyboyjeff
imperialhotelsUG, Director of Sales at Grand Imperial, responded to this review

Thank you for having chosen to with us . We have taken note of your observations and will ensure that services improve .

Reviewed 23 December 2016 via mobile

Staying in this hotel for 3 nights. The hotel has good atmosphere. Staff is welcoming Live band near the reception is nice. Rooms are relatively clean but need serious refurbishing , especially bathrooms. Breakfast buffet is quite limited and not what you expect from 4/5 starts hotel Dinner is a hit and miss, but overall ok

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1Thank Djamel Z
Reviewed 3 November 2016 via mobile

Generally the hotel is fair It is old but clean They have very nice local food Rooms are spacious but lights not good Room service is ok They have wifi internet but with low speed Front disk are good people

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Helpful?
Thank philip a
Nairobi, Kenya
Reviewed 27 October 2016

The corridors are as dark as a dungeon. I was scared s*** to walk around at night. You know what, stay there if you have the guts to expect the unexpected. How they can charge that much for such a place is beyond any human comprehension. They have a not so bad music band though. Too loud for any taste...

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Helpful?
Thank Ken L
Arusha, Tanzania
Reviewed 25 October 2016

A sister to Uganda's famous Imperial Group of Hotels, the hotel must have been a 4.5 star in the 60s.... sadly that can not be said today, unless you are taking about their rates... - Rooms are modest, clean, crisp white linen, white fresh towels and that's about it. The AC did not work - well it was fixed at...

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Helpful?
Thank TheEATraveller
mumbai
Reviewed 6 July 2016 via mobile

In the city center with easily available cabs. Very old property with little maintenance Restaurant has poor food options. Breakfast is ok. Not much for kids. Staff is courteous Rooms have old furnitures.

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Helpful?
Thank panku
Kampala, Uganda
Reviewed 22 June 2016 via mobile

Terrible and they think they can still charge what proper hotels charge. Here for breakfast and am appalled. Only good thing going for this establishment is relatively convenient parking and location. Shame on management. All is not lost however. Change management. Because in my opinion hotels are about location location location. After you style up with service. Till something changes....

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1Thank Tumusiime K
Scotland
Reviewed 18 May 2016

We had decided to go for dinner and having been previously in some of Kampala’s other top hotels, we decided to try the Grand Imperial. From the moment you enter the lobby, something hits you – you stepped back in time about 50 years. The hotel’s decor and furnishings were from a bygone age. It gave a depressing feel. It...

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Helpful?
Thank mrrlstephen
Bonn, Germany
Reviewed 7 January 2016

This a very old (probably the first one Kampala), however not maintained very well compare to the room price. Also hotel is not available on any hotel booking site on internet. Hotel serves breakfast which is ok in taste. One good point for party lovers is the hotel offers night music with dinner but music is tooo loud, not sure...

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Helpful?
Thank BonnerBonn_Germany

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Grand Imperial

Address: Plot 6 / 6A , Nile Avenue | P.O. Box 7195, Kampala, Uganda
Region: Uganda > Central Region > Kampala
Price Range: $145 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Imperial 3*
Number of rooms: 103
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Also Known As:
Grand Imperial Hotel Kampala
Grand Imperial Kampala
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Questions & Answers

Here's what travellers have asked, with answers from Grand Imperial staff and other travellers.
2 questions
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Miami, Florida
over a year ago

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Questions? Get answers from Grand Imperial staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool facing rooms are quieter”
TheEATraveller, 25 Oct 2016 | Read review
“Better to stay away!”
HelenaM743, 29 Nov 2015 | Read review
“Avoid the rooms near the restaurant/club area as they can be pretty noisy. Try the pool side rooms.”
295jmm, 28 Sep 2015 | Read review
“for those looking for a hall, please confirm if AC is working”
EricN577, 9 Feb 2015 | Read review
“Check the Rooms First”
326sachind, 16 Sep 2014 | Read review
5 of 5
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US$113* /night
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Prices are for 1 room, 2 adults
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