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04/02/2018 05/02/2018
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    Grand Imperial Hotel

    Nile Avenue and Speke Road, Kampala, Uganda
    011 256 41 4311048
    Hotel website
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    04/02/2018 05/02/2018
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    Traveller (32)
    Room & Suite (6)
    Dining (3)
    • Excellent5%
    • Very good21%
    • Average48%
    • Poor18%
    • Terrible8%
    18 Sep 2017
    “Below standard for 3 star hotel ”
    2 Apr 2017
    “Location Mostly”
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (71)
    Traveller rating
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    1 - 5 of 67 reviews

    Reviewed 3 weeks ago via mobile

    The restaurant offers brrakfast at 40.000 shs which is supposed to be a buffet. However on.out visit, the buffet was almost empty aside from toast. We had ti order separately other items which took a long time. The meals were sub standard fir a 3...More

    1  Thank Maria Z
    Response from JAMES K, Director of Sales at Grand Imperial HotelResponded 1 week ago

    Apologies for the breakfast service that did not meet your needs . Action has been taken to address the pricing and menu range issue .

    Reviewed 19 September 2017 via mobile

    I changed to this hotel after being appalled at the one I booked and only stayed one night then found this one... not much better, here's why... I stayed at this hotel and I made my recommendation based on the following... Staff: Front desk staff:...More

    2  Thank mrtravelalot777
    Response from JAMES K, Director of Sales at Grand Imperial HotelResponded 1 October 2017

    Thank you for taking time to give us feedback . We shall work on the gaps in our services and facilities . We appreciate your stay in our hotel .

    Reviewed 4 August 2017

    Grand Imperial hasn't been destroyed by extreme renovations and I love it for it. Of course it's old, but in my opinion very charming and pittoresque. Rooms are very spacious and clean. Our balcony was very nice for people-watching (facing to the busy Nile Avenue)....More

    Thank Saila-Mari
    Response from JAMES K, Director of Sales at Grand Imperial HotelResponded 5 August 2017

    Greetings !! Thank you for the compliments .

    Reviewed 2 April 2017 via mobile

    So yes its an old hotel in dire need of upgrading. That being said I managed to have a training here for three days. Aside from musty rooms and dark corridors it was fine. Location was its strongest point. Food was ok and we enjoyed...More

    1  Thank Msikiliza
    Response from JAMES K, Director of Sales at Grand Imperial HotelResponded 10 April 2017

    Thank for your stay in our hotel and your time to give us feedback . We have a renovation plan in place which will greatly improve the facility and service delivery .

    Reviewed 10 January 2017 via mobile

    Pretty subpar service .. everything and the service (staff, food, internet) was just slow. Hotel was humongous from the outside but once you enter you begin to notice how eirie it is on the inside. If you're just looking for a bed and breakfast and...More

    2  Thank jazzyboyjeff
    Response from imperialhotelsUG, Director of Sales at Grand Imperial HotelResponded 27 February 2017

    Thank you for having chosen to with us . We have taken note of your observations and will ensure that services improve .

    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Price range
    • US$94 - US$165 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 103
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, Priceline, Jovago.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Grand Imperial Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
    • Also Known As
    • Grand Imperial Hotel Kampala ,
    • Grand Imperial Kampala
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    Traveller (32)
    Room & Suite (6)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (29)
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    Ask a question
    Questions & Answers
    Baagala S
    25 October 2015|
    Response from Teapot75 | Reviewed this property |
    Sorry,but I have no idea....but think there are 3 or 4 floors...
    22 June 2015|
    AnswerShow all 2 answers
    Response from Moodleprof | Reviewed this property |
    Yes, but only if you're a guest :(
    Room Tips
    "I liked our room that was facing the Nile Avenue."
    Read review
    "Pool facing rooms are quieter"
    Read review
    "Better to stay away!"
    Read review
    "Avoid the rooms near the restaurant/club area as they can be pretty noisy. Try the pool side rooms."
    Read review
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