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Fairway Hotel

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240 Reviews from our TripAdvisor Community

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Showing 233: English reviews
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Bouar, Central African Republic
Reviewed 1 week ago via mobile

My first stay at Fairway Hotel, and overall a positive experience - albeit with room for improvement. I belong to an international organisation, and the hotel management responded promptly to my inquiry about corporate rates, and confirmed my booking by e-mail within 24 hours. Location is great: Ten minutes walk to Garden City, and easy to get a cab or...

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Helpful?
Thank AndyH70
FairwayHotel, CUstomer care at Fairway Hotel, responded to this review

Thank you Mr. Andy, we appreciate your feedback and would like to thank you for choosing Fairway Hotel &Spa, we know you have many choices for accommodation in Kampala and are honored to hear you found our corporate rates very competitive and will stay with us again. Our vision is to offer personalized and a memorable experience for our guests....

Reviewed 1 week ago via mobile

This hotel seems to be very old. But have good food and the staff is very good. The asian fusion restaurant is very good, the manager is Indian and helps in every way. Very polite and humble staff. Very helpful in every need. Rooms and bathroom are bit old pattern need to work on it but rest is awesome. Thanks...

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Helpful?
Thank Hemang V
FairwayHotel, Customer care at Fairway Hotel, responded to this review

Thank you Mr. Hemang, We are very happy to receive a wonderful review from you; Fairway hotel is a family hotel built is 1969 and has been a home away from home for many local and international travelers for generations. We have embarked on a new phase of renovations in addition to the new block (the executive wing) completed last...

Bergen, Norway
Reviewed 2 weeks ago

I stayed one night at this Hotel, and have to say that I was dissapointed. I booked into a standard single room, and these are really old. The windows are thin, and there are openings under the door, so it is very noisy. You here whenever people walk by, and ofcourse you hear all the traffic from the road just...

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Helpful?
Thank FFF86
FairwayHotel, Customer care at Fairway Hotel, responded to this review

Thank you for your review it’s what helps us improve. We are very sorry for the inconvenience during your stay. We have embarked on full renovations to completely change the rooms, the first phase was for the new block (the executive wing) which was completed last year. We have started working on our standard rooms and currently have 6 newly...

Bhopal, India
Reviewed 2 weeks ago

This is old hotel property and the new block has rooms with all required amenities. The hotel is spread over a large area with a touch of nature. The new block rooms have a good size veranda with table and chairs and face the internal garden. Calm and quiet, but the TV should have more channels available.

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Helpful?
Thank BPL-Gautam
FairwayHotel, Customer care at Fairway Hotel, responded to this review

Thank you for you feed back and we really appreciate. This is an old hotel property, fairway is one of the oldest hotels in Uganda and it has been there for generations. We have gone ahead to come up with a long history wall as your going to the breakfast room (mini museum). We have also embarked on another phase...

Reviewed 4 weeks ago

I had one of the newer rooms on the fourth floor. One drawback: no elevator! But the rooms are clean and have all the basic amenities. Staff at front desk & in dining rooms were all friendly and efficient. Two restaurants onsite: an Indian-Chinese outdoor restaurant and one that serves local and European food. I appreciated info re the long...

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Helpful?
Thank sandra r
FairwayHotel, Customer Service at Fairway Hotel, responded to this review

Thank you for taking your time to review us. As you mentioned the long history, fairway hotel is one of the oldest hotel in Uganda and the richest in history. We are also glad to know you received warm hospitality from our staff and the good food from both our restaurants. We have one of the best Indian restaurant in...

Reviewed 15 February 2017 via mobile

Had several business meetings and meals here. Very tasty Indian cuisine on offer. You should definitely try the chicken lollipops as a starter. Finger licking good! The waiters can get overwhelmed on busy nights, had my reservation forgotten plus took a good hour to have my meal ready. In the evenings be prepared to wait for a parking spot as...

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Helpful?
Thank Dennis O
FairwayHotel, Customer Service at Fairway Hotel, responded to this review

Thanks for the review. We appreciate the feedback and as correctly pointed out good food is what we offer our guests every time they dine with us. The chicken lollipops are part of our special dishes and we are pleased to learn that you enjoyed it. The reservations and parking are issues we are having resolved and we do guarantee...

Kampala, Uganda
Reviewed 16 January 2017

Best service I have experienced in Kampala while our stay, The Hotel are clean and comfortable provides free parking, Swimming Pool, Gym & Wifi internet facility, The hotel is located in center of Kampala that makes my business and schedule comfortable, The room tariff is fair, I shall be thanking to the management team for the kind hospitality and support...

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Helpful?
Thank mhria2000
FairwayHotel, Customer Service at Fairway Hotel, responded to this review

Thank you for the wonderful review. We are happy to learn that you enjoyed your stay at the hotel. Making our guests as comfortable as possible is what we always work at achieving. The services offered at the hotel are tailored to meet the needs and expectations of our guests which remains a priority to us. We shall pass on...

Greater Johannesburg, South Africa
Reviewed 12 January 2017

Stayed here about 15 months ago and needed a convenient hotel on my recent visit. Decided to inquire via email - response quick efficient and clear on booking price etc. Thank you reservations Team! Breakfast offering, to my mind, has improved and was fresh - one of the best omelettes I have had for years from many an Africa hotel...

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Helpful?
1Thank Muzungu007
FairwayHotel, Customer Service at Fairway Hotel, responded to this review

We are glad to hear from you. Thanks for sharing your experience while staying with us a year later. As correctly pointed out, the patriarch maybe long gone but his legacy remains. We are grateful that our services were to your expectation and we shall maintain it that way. We also offer several other services which you can hopefully try...

Kampala, Uganda
Reviewed 9 January 2017 via mobile

This is quite an old establishment in Kampala. The best thing with it is the location, within walking distance from Garden City, Oasis Mall and a number of good restaurants. They also have a great Asian restaurant in the hotel courtyard so you really don't need to venture far for great food. The hotel reception and common spaces are quite...

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Helpful?
Thank MarcusHolmgren
FairwayHotel, Customer Service at Fairway Hotel, responded to this review

“Old with nice executive rooms” is a fair description of one of the oldest hotels in Kampala with a rich history to complement that. Thank you for reviewing us. We appreciate the issues highlighted. The old architecture remains a key part of the hotel but improvements remain underway as we strive to fuse modern with tradition. We remain committed to...

Reviewed 4 January 2017 via mobile

Renovated rooms are ok, but service in the hotel and restaurant requires a lot of training. For instance when we order in the restaurant every second time they got the order wrong. The bell boys English was very poor.

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Helpful?
Thank Niels H
FairwayHotel, Customer Service at Fairway Hotel, responded to this review

Thank you for the feedback; we appreciate the issues you have raised. Your comfort remains our top priority and we look forward to offering you a better stay on your next visit. Please come again.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Fairway Hotel is one of the oldest and most reputable hotels in Kampala serving the community since 1969. Located on Nakasero, guests can enjoy views of the Uganda Golf Club, the lush Kitante Valley and the Kololo Hill. Our rooms are spread over four blocks within a plush landscape of trim lawns, flower bushes, and diverse palm species. We are within a 10min walk of town, malls, movie theaters, grocery stores, restaurants, and golf course. We have restaurants, a lounge/bar, pool, gym, conference/meeting room facilities and large gardens. ... more   less 

Additional Information about Fairway Hotel

Address: 1 Kafu Road | Nakasero, Kampala, Uganda
Region: Uganda > Central Region > Kampala
Price Range: $167 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairway Hotel 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Fairway Hotel Kampala
Hotel Style:
#6 Spa Hotel in Kampala
#7 Best Value Hotel in Kampala
#10 Business Hotel in Kampala
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Questions & Answers

Here's what travellers have asked, with answers from Fairway Hotel staff and other travellers.
1 question
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Anchorage, Alaska, United States

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Questions? Get answers from Fairway Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book the new rooms”
FFF86, 12 Apr 2017 | Read review
“B block new standard room”
mhria2000, 15 Jan 2017 | Read review
“Fourth-floor rooms ensure you get exercise on the stairs!”
KatherineCassidy, 2 Jan 2017 | Read review
“New Wing is quite good”
Sandy0711, 2 Nov 2016 | Read review
“Air conditioned rooms from room 401 or Executive rooms away from the road-facing side”
DanielJ490, 30 Oct 2016 | Read review
5 of 5