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One of the worst service in the city. We had to wait for more than an hour in airport for the pick up inspite of many reminders. We came to the hotel and we had to wait for more than an hour for the room...More
Good hotel with a good breakfast spread
Rooms esp the old ones need refurbishment.
We reached the hotel late night hungry, from Kigali
The hotel managed to rustle up some grilled sandwiches which were very sumptuous, with french fries etc
Response from FairwayHotel, Executive Assistant at Fairway HotelResponded 8 April 2016
Thank you so much for choosing to stay at Fairway Hotel & Spa. We appreciate all your feedback.
Looking forward to hosting you again.
We stayed two weeks on business in the Deluxe room and were very happy. The wi-fi worked well, the beds very comfortable, the breakfast (included) was plentiful & fresh with eggs cooked to order. The hours were also generous from 6:30-10 am. The air conditioning...More
1 Thank 490thd
Response from FairwayHotel, Executive Assistant at Fairway HotelResponded 21 March 2016
Thank you so much for your feedback. It is always a delight for us to hear guests talk about their good experience in our hotel. We will definitely pass on your appreciation to the staff you have mentioned. Also, we have taken note of your...More
Nice rooms,Well maintained .They have got best food in town also,Dining in open at night with Karaoke make everything live.Staff is quite helpful and service is also good.Most of business people prefer to stay at this place and do business meetings also in evening.I will...More
Thank Gaurav M
Response from FairwayHotel, Executive Assistant at Fairway HotelResponded 16 March 2016
Thank you so much for taking time to review us. We appreciate your remarks and are happy to hear you enjoyed your stay.
We hope you will return for another great experience.
Like I said. Kampala has a number of hotels and fairway though old wouldn't rank amongst one of the most reputable hotels in its class. That aside I am a fair regular to their Indian fusion restaurant. The Cheese NANS Are To Die For. The...More
Thank Tumusiime K
Response from FairwayHotel, Executive Assistant at Fairway HotelResponded 4 March 2016
Thank you for visiting our hotel and giving us feedback. We appreciate you for being a fairly regular guest at our Asian Fusion Restaurant. We are always willing to improve in every area so please feel free to speak to the Restaurant manager about your...More