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09/07/2017 10/07/2017
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    Kampala Serena Hotel

    P. O. Box 7814, Kintu Road, Kampala 256, Uganda
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$376
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          Traveller (270)
          Room & Suite (88)
          Dining (27)
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          Overview
          • Excellent70%
          • Very good26%
          • Average2%
          • Poor1%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Munyonyo Commonwealth Resort
          604 reviews
          #1 of 100 hotels in Kampala
           
          Sheraton Kampala Hotel
          653 reviews
          #10 of 100 hotels in Kampala
           
          Speke Resort and Conference Centre
          513 reviews
          #3 of 100 hotels in Kampala
           
          Speke Hotel
          323 reviews
          #7 of 100 hotels in Kampala
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (637)
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          1 - 5 of 637 reviews

          Reviewed 4 days ago via mobile

          Kampala Serena is by far the best hotel I have visited in Uganda ,Kampala. Wether it's business or pleasure this is the hotel to stay at....you will dig deeper in your pocket however the staff are friendly,you have several restaurants to choose from and my...More

          Thank Geraldine S
          Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 3 days ago

          Dear Geraldine, Thank you very much for taking the time to review and share your wonderful experience with the travel community but most importantly for choosing us as your preferred residence during your visit to Kampala. We are honored and very delighted to hear that...More

          Reviewed 6 days ago via mobile

          Had nice experience in the restaurant of the hotel, food is generally nicely cooked and mainly fancied by some african food. Also some good experience in the afternoon tea, the garden landscape is decent, good for having some writing or just enjoying that moment.More

          Thank Jass R
          Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 5 days ago

          Dear Jass R, Great to hear that you enjoyed our cuisine particularly the Lakes Restaurant and yes we agree that if you want to truly indulge in local cuisine, the restaurant is ideal for its the only one that offers traditional food items alongside the...More

          Reviewed 1 week ago

          I am a global traveller and i have stayed in different countries and different hotels. The basic expectation in any hotel is the hospitality which is absolutely zero with this hotel staff. There is not even a kettle available in the room forget about the...More

          Thank Shivram K
          Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 5 days ago

          Dear Shivram K, Thank you very much for taking the time to share your experience. Management deeply regrets the very unfortunate incidences for they certainly are unrepresentative of the high quality standards and principles that the Serena Hotels stand for. At a time of your...More

          Reviewed 1 week ago via mobile

          Very nice lobby and beautiful garden Nice rooms and well furnished but smoking scent Free wifi Complementary minibar Kampala is one and half hr away from airport in entebe Will try the restaurant tonight Surrounding area of the city looks very crowdedMore

          Thank samehshaheen
          Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 5 days ago

          Dear Samehshaheen, Thank you for taking time to review our property and service, I am very delighted to hear that your overall experience was excellent and you found our Hotel an Oasis from the bustling Kampala City. Our location is indeed an added advantage particularly...More

          Reviewed 3 weeks ago

          Kampala Serena is nice to check out place, well situated in city centre. The hotel has a great terrace; their outdoor seating especially captured my attention. Sooner, I will find out how it feel staying in here.More

          1  Thank Orikiiriza I
          Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 3 days ago

          Dear Orikiiriza, Thank you very much for taking time to share your wonderful review of the Kampala Serena Hotel and despite not having ever stayed with us in the past, you still think very highly of our property. We pledge to continue offering authentic African/Ugandan...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Shuttle Bus Service
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$318 - US$455 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Business Hotel in Kampala
          • #2 Spa Hotel in Kampala
          • #2 Romantic Hotel in Kampala
          • #2 Luxury Hotel in Kampala
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms ,
          • Family Rooms
          • Number of rooms
          • 152
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Orbitz, Agoda, Travelocity, TripOnline SA, Cancelon, HotelQuickly and Priceline so you can book your Kampala Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Uganda >
          • Central Region >
          • Kampala
          Add Photo Photos
          Traveller (270)
          Room & Suite (88)
          Dining (27)
          Pool & Beach (23)
          Hotel & Grounds (165)
          Bathroom (17)
          Business Centre & Event Rooms (3)
          Nearby
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          Nearby Restaurants
          Yujo Izakaya
          225 reviews
          .45 km away
          The Lakes Restaurant
          45 reviews
          .07 km away
          Cafe Pap
          101 reviews
          .58 km away
          Masala Chaat House
          49 reviews
          .53 km away
          Nearby Attractions
          Independence Monument
          78 reviews
          .66 km away
          Gorilla Bookings
          8 reviews
          1.13 km away
          Mayfair Casino & Club
          17 reviews
          1.15 km away
          Kampala Walking Tours
          253 reviews
          1.23 km away
          Questions & AnswersAsk a question
          Temi A
          Hi I am visiting with my husband and baby. Would you be able to arrange airport pick up and a crib for us. Thank you.
          31 December 2016|
          Answer Show all 5 answers
          Response from SerenaHotels | Property representative |
          Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
          0
          Votes
          Amy0202
          How many people do your family rooms accommodate and what is the price?
          22 December 2015|
          Answer Show all 5 answers
          Response from Jerim O | Reviewed this property |
          I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
          0
          Votes
          Room Tips
          "pls. avoid this hotel"
          Read review
          "The suites are great if one has family of 4"
          Read review
          "rooms facing the water fountains"
          Read review
          "Higher floors, higher last two digits (318, not 300) will give you a better view and you won't be above..."
          Read review
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